Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Companion Pet Lodge logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%49+11.9Value 14%100+14.1Replies to reviews 7%25+1.8Craft & service penalty99−0.1Momentum penalty58−4.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Companion Pet Lodge

Auburn Hills, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 80 daycare centers · 4.8★ from 126 Google reviews

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Report card

Percentile vs other daycare centers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Companion Pet Lodge is better than 73% of daycare centers.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Companion Pet Lodge is better than 49% of daycare centers.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Companion Pet Lodge is better than 99% of daycare centers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Companion Pet Lodge is better than 100% of daycare centers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Companion Pet Lodge is better than 58% of daycare centers.C
58
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Companion Pet Lodge is better than 25% of daycare centers.D
25

Reviews for your job

Customers hired Companion Pet Lodge for 4 kinds of job.

Companion Pet Lodge for dog boarding

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Dog boarding”

Charlece2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

I’ve had my dog Louie boarded 3x at this place and none of them were great. The last one was by far the worst. The first time was for an overnight since I work nights and had overtime that I couldn’t get out of. He was so stressed from the stay that he slept for 2 full days. The second time was for a weekend. I was…

Dog groomingDog boarding
WCSLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Companion Pet Lodge, thank you thank you thank you for always taking such great care of Babycakes. We know she’s a handful, but despite that you give her just as much love as we do. We couldn’t ask for a better ‘home away from home’ for her.

Customer photo from WCS's review
Reasonable priceDog groomingDog boardingDog daycare

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 38%Overpriced 0%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Dog daycare5—
Dog grooming5—
Other pet boarding2—
Dog boarding2—

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