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Companion Pet Lodge

Dog day care center · Auburn Hills, MI · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%49+11.9Value 14%100+14.1Replies to reviews 7%25+1.8Craft & service penalty99−0.1Momentum penalty58−4.2Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#70 of 80 daycare centersPosition by Experts Score among all companies we track in this category. · better than 13%
4.8 ★★★★★ 126 Google reviews · 24 photos
93%five-star reviews
4.50★last 12 monthsAverage stars on reviews from the last 12 months only.
12.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
12%reviews answered by the owner
Oct 2026latest review

Companion Pet Lodge at a glance

Reviewers highlight the facility's 24/7 staffing, webcam access, and daily photo updates as key features for monitoring pets during daycare or boarding. Many customers praise the clean environment, enrichment activities, and competitive pricing for services like grooming and nail trimming. However, low-star reviews indicate concerns regarding inconsistent care quality, specifically noting instances of pet stress or health issues after stays.

  • Google rating: 4.8 out of 5 from 126 reviews (93% five-star).
  • Reviews on this page: 126 Google reviews (98 with written comments, 10 with photos).
  • Owner responses: the business replied to 12% of reviews.
  • Most recent review: October 9, 2026.
  • Service: Daycare Center serving Auburn Hills, Michigan.

Data from Google, last updated October 31, 2026.

Score profile vs other daycare centers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

Satisfaction73Reliability49Craft & service99Value100Momentum58Replies to reviews25Satisfaction: 73 (median 83)Reliability: 49 (median 76)Craft & service: 99 (median 99)Value: 100 (median 94)Momentum: 58 (median 100)Replies to reviews: 25 (median 44)
Companion Pet LodgeDaycare Centers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Companion Pet Lodge: 73/100 on this factor. Category median: 83.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Companion Pet Lodge: 49/100 on this factor. Category median: 76.C
49
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Companion Pet Lodge: 99/100 on this factor. Category median: 99.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Companion Pet Lodge: 100/100 on this factor. Category median: 94.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Companion Pet Lodge: 58/100 on this factor. Category median: 100.C
58
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Companion Pet Lodge: 25/100 on this factor. Category median: 44.D
25

Bar = this company · dark tick = category median.

Star ratings

126 Google reviews we collected

  • 5 stars11793%
  • 4 stars43%
  • 3 stars00%
  • 2 stars11%
  • 1 star43%

Praise vs complaints

Phrases our text analysis found in 98 written reviews

  • Praise8897%
  • Complaints33%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price450%
  • Reasonable338%
  • Overpriced00%
  • Not sure113%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4145%
  • Would recommend1921%
  • Quality & results1112%
  • Speed & response78%
  • Honesty & trust67%
  • Price & value55%
  • Communication22%

What customers talk about

We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “You can tell that everyone that works there cares about the dogs there and the owner is super friendly and always there.”
  • “Highly recommend this place for daycare, boarding or any and all services they provide.”
  • “We were very nervous to board Hazel for 3 nights, but that anxiety was quickly defused when we saw (on the webcam) what a great experience Hazel was having!”
  • “Took my buddy in for a quick nail trimming, 10 bucks, in and out in 10 minutes.”
  • “The staff are professional and genuinely want your dog to have a positive experience.”
  • “It’s a bit of a drive for us, but it is so worth it.”
  • “The staff has always been very easy to work with and they also send typically you updates (pictures) of your dog.”

People customers mention

  • Bill 5 reviews
  • Debby 4 reviews
  • Ryan 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Companion Pet Lodge for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I highly recommend Companion Pet Lodge! They took great care of our Roxie girl! I loved getting daily photos of her! Very friendly staff too!

Great priceOther pet boarding
WCSLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Companion Pet Lodge, thank you thank you thank you for always taking such great care of Babycakes. We know she’s a handful, but despite that you give her just as much love as we do. We couldn’t ask for a better ‘home away from home’ for her.

Customer photo from WCS's review
Reasonable priceDog groomingDog boardingDog daycare
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

So so happy to have found companion pet lodge. They are so accommodating, I never worry about leaving my puppy there for the day. Love that i am able to check in if I am thinking about her. Also you can't beat the prices for their services. My puppy always comes home happy and SLEEPY. You can tell that everyone that…

Great priceDog daycare
BeckaLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wonderful staff!! Easy to book your appointment on line with the groomer of your choice! We followed our groomer Izzy here from Earthwise that sadly closed. Prices are great and comparable to what we were paying.

Great priceDog grooming
Sharon-Notary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

This place is amazing!!! I went to look around and found that they were very organized. There were 60+ boarding rooms for each pet. There was also a dog groomer who showed so much patience and tenderness while grooming the puppy. I would totally bring my pet here. Thanks to Bill for showing me around.

mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The best place ever ❤️ ❤️. I have tried a few daycares but Companion Pet Lodge is the best, no comparison!

Photos

Customer reviews

4.8 ★★★★★ 126 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Nancy Proctor4 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Companion Pet Lodge! They took great care of our Roxie girl! I loved getting daily photos of her! Very friendly staff too!

  • Price assessment: Great price
  • Services: Other pet boarding
Connie Lilley2 reviewsTotal number of Google reviews Connie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A great place to take your pooch!

Charlece Paul2 reviewsTotal number of Google reviews Charlece has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve had my dog Louie boarded 3x at this place and none of them were great. The last one was by far the worst. The first time was for an overnight since I work nights and had overtime that I couldn’t get out of. He was so stressed from the stay that he slept for 2 full days. The second time was for a weekend. I was able to view his kennel camera during the evening and it showed he had peed all over the kennel bc he had access to water during the night while he was highly stressed still. When I had retrieved him, he was coated in dried urine. This last time, I scheduled a grooming for a de-shedding bath and nail trim. I also included a note on the reservation to take the water bowl away after they take him out the last time for the evening so he wouldn’t pee himself as much when he gets stressed again. That didn’t happen and he peed as much as the last time. The de-shedding bath was also a lie bc he has the same amount of shed from before I had dropped him off. And to top it all off, they had to hunt for his collar when I went to pick him up and neglected to put his prescription meds back in the bag I left with them for him. Those are seizure prevention meds and need to be taken on schedule or he will have another one. He’s also been so stressed that he hasn’t gotten up to do anything since we got home. Not go potty, not get food/water. Nothing. This is not an environment you’d want to keep your pets, especially if they’re susceptible to stress. It also doesn’t help that the place smells like constant dog pee, so it shows they aren’t taking the dogs out to go potty when they should be. They just keep mop buckets in the play areas and a hose outside so they can just dilute the mess instead of actually clean and sanitize it. This will be the last time I have him boarded here. Edit: I was able to find his medicine, but they had put it inside of his pill-pocket treat bag with no one notifying me that it was done. When I called, left a voicemail, they had called back and left a voicemail with the wrong dog’s name listed and that he had no medicine brought with him. They also called back again to let me know they had in fact placed it in his treat bag, but my opinion still remains unchanged. I’m not bringing him back.

  • Services: Dog grooming, Dog boarding
WCSLocal Guide · 21 reviewsTotal number of Google reviews WCS has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Companion Pet Lodge, thank you thank you thank you for always taking such great care of Babycakes. We know she’s a handful, but despite that you give her just as much love as we do. We couldn’t ask for a better ‘home away from home’ for her.

  • Price assessment: Reasonable price
  • Services: Dog grooming, Dog boarding, Dog daycare
Elizabeth Blevins7 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So so happy to have found companion pet lodge. They are so accommodating, I never worry about leaving my puppy there for the day. Love that i am able to check in if I am thinking about her. Also you can't beat the prices for their services. My puppy always comes home happy and SLEEPY. You can tell that everyone that works there cares about the dogs there and the owner is super friendly and always there. Thank you again for being so great with my girl Halo!

  • Price assessment: Great price
  • Services: Dog daycare
Becka JacksonLocal Guide · 56 reviewsTotal number of Google reviews Becka has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wonderful staff!! Easy to book your appointment on line with the groomer of your choice! We followed our groomer Izzy here from Earthwise that sadly closed. Prices are great and comparable to what we were paying.

  • Price assessment: Great price
  • Services: Dog grooming
Sharon-Notary2 reviewsTotal number of Google reviews Sharon-Notary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place is amazing!!! I went to look around and found that they were very organized. There were 60+ boarding rooms for each pet. There was also a dog groomer who showed so much patience and tenderness while grooming the puppy. I would totally bring my pet here. Thanks to Bill for showing me around.

Anna Mulvihill8 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I can’t say enough good things about Companion Pet Lodge! I travel for work and had to bring my 1 year old golden, Rye, with me this trip. She’s very social, loves to play, wrestle and gets along with every dog she meets. She is however very timid to start and takes time to warm up. After a not so great introduction at camp bow wow that left me pretty overwhelmed, I came to Companion in a pinch. The staff were all beyond friendly, gave me a tour, and worked with Rye slowly and even individually every day until she gained the confidence to play in the group room on her own. They even texted me updates on how she was doing which eased my anxiety greatly being away at work all day. She now LOVES going and plays so much with the other dogs when I’m checking on the playroom cameras. I will be bringing her here everytime I travel to the area now. I would recommend this business to anyone! 10/10 experience!

  • Price assessment: Reasonable price
  • Services: Dog daycare
mary kay ludd5 reviewsTotal number of Google reviews mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best place ever ❤️ ❤️. I have tried a few daycares but Companion Pet Lodge is the best, no comparison!

Amber BlancoLocal Guide · 16 reviewsTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Couldn't applaud this facility more! They are fantastic care givers and treat your fur family as their own! If you need day or overnight care for your pet, this is the place! The webcams are great for checking in on your pet while you're away and they send you occasional photos as well. Our doggy was a very high anxiety dog and we were nervous to board him but he always did phenomenal in the care of companion pet lodge. He was so excited to go when we'd drop him off!

Companion Pet Lodge on Google Maps →

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