Analyzing 6,950,7937M ReviewsFor 19,69119.7K Experts

Experts Reviews · Company report
Compass Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Compass Pest Management

Alto, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 191 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Compass Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Compass Pest Management is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Compass Pest Management is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Compass Pest Management is better than 91% of pest control services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Compass Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Compass Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Compass Pest Management for 8 kinds of job.

Compass Pest Management for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$66–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#73 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Bug & insect extermination”

JanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Chad was prompt and spoke to my husband abt our concerns. He checked the entire outside area of our house and the basement. He took his time spraying the outside as well. Above all, checked the traps. We hope he continues to service our house. Thanks, Jan B.

Reasonable priceSpider exterminationGeneral pest inspectionBug & insect extermination
Rufino5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This business is amazing! Not only do they take care of both my businesses, but they do it with professional attitude and efficiency. If I ever have an issue which is rare , they come back for no charge and take care of my situation with no hassle. I highly recommend them and nobody will be their prices! John is…

Great priceGeneral pest inspectionBug & insect extermination
PatLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

All the service people, including Preston, that have come to my house have been well trained, knowledgeable, and very considerate.

Reasonable priceRodent exterminationSpider exterminationFlea & mite extermination
MelissaLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Addison is Amazing !! Showed up with a huge 😃 smile..very Personable, Professional, kind, just busy working away so diligently! He explained everything so that it was understandable from the difference between termites & flying ants to service contracts. Great Job ! Grateful to do business with such a Great Family Owned business !! Thank you ❤️

Great priceHome inspectionTermite inspectionBug & insect extermination
Kima week ago★★★★★

Rating only, no written review.

Paid $60–80Reasonable priceBug & insect extermination
Tora2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceSpider exterminationBug & insect extermination
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $80–100Great priceBug & insect extermination
MaryRuthLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
ShannonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $160–180Great priceMosquito exterminationCockroach exterminationBug & insect extermination

Price

$106-18% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 73%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection31$63–$136
Rodent extermination23$103–$371
Termite inspection21$108–$323
Spider extermination13$73–$168
Bug & insect extermination9$66–$146
Home inspection8$71–$186
Ant extermination5$91–$282
Cockroach extermination5$86–$282

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