Experts Reviews · Company report
Compass Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%91+12.9Replies to reviews 7%100+7.1Craft & service penalty89−1.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Compass Pest Management

Alto, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #80Position by Experts Score among all companies we track in this category. of 141 pest control services · 4.9★ from 191 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Compass Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Compass Pest Management is better than 95% of pest control services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Compass Pest Management is better than 89% of pest control services.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Compass Pest Management is better than 91% of pest control services.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Compass Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Compass Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired Compass Pest Management for 8 kinds of job.

Compass Pest Management for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 84
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Termite inspection”

Marianne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Wonderful capable associate polite and respectful good with pets

Paid $160–180Great priceHome inspectionTermite inspection
MelissaLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Addison is Amazing !! Showed up with a huge 😃 smile..very Personable, Professional, kind, just busy working away so diligently! He explained everything so that it was understandable from the difference between termites & flying ants to service contracts. Great Job ! Grateful to do business with such a Great Family Owned business !! Thank you ❤️

Great priceHome inspectionTermite inspectionBug & insect extermination
Jedidiah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Compass has always treated us good. Preston was thorough and answered all my questions.

Termite inspection
Greta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tim was very thorough and talked me through everything he did at our home. He sent pictures of concerns and then explained in detail the issues and processes for going forward. I would highly recommend Tim and Compass Pest Control for protecting our home.

Paid $180–200Reasonable priceTermite inspectionTermite extermination
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Addison did a great job inspecting for termites since I had A lot of swarmers. He was very thorough and professional. Thank goodness I did not have any termites. Treatment that was done four years ago it’s still working.

Termite inspection
Cherri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Chad does a great job and is always so friendly

Paid $200+Reasonable priceRodent exterminationTermite inspectionSpider extermination
Will5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Tim is awesome! Calls and updates you on everything! Worked around my dog with no issues and did great!

Termite inspection
Betty11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great people.

Great priceTermite inspection
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Always polite and friendly, but gets the job done in a professional manner.

Paid $120–140Great priceTermite inspectionGeneral pest inspection
Bart1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The staff was friendly and very helpful. They know their stuff.

Reasonable priceRodent exterminationTermite inspection
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We were received outstanding customer service from Compass for our quarterly pest control. They also provided us with full termite treatment and crawl space encapsulation to reduce moisture in our mountain cabin.

Paid $200+Reasonable priceRodent exterminationTermite inspectionTermite extermination
MargaretLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve always been pleased with Compass Pest Control. Their workers are thorough and professional. That’s why I’ve been with them for the last 8-10 years.

Not sureRodent exterminationTermite inspection
julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great customer service. Extremely helpful and flexible. Good communication and kind.

Reasonable priceTermite inspectionGeneral pest inspection
IntuitiveLocal Guide · 60 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Worth the investment to protect homeowners from issues. I've been using them for over 10 years. I'm extremely satisfied with the total experience with the employees in the office to the men in the field doing the pest control service at the house. They are always careful in the house and take care of everything.

Customer photo from Intuitive's reviewCustomer photo from Intuitive's reviewCustomer photo from Intuitive's review
Paid $100–120Not sureRodent exterminationTermite inspectionTermite extermination
Frankie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Rating only, no written review.

Termite inspection
Forrest1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Not sureRodent exterminationTermite inspection
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $160–180Reasonable priceTermite inspection
Nelson7 months ago★★★★★

Rating only, no written review.

Reasonable priceTermite inspection
Pam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $140–160Great priceTermite inspection
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $80–100Great priceTermite inspectionTermite exterminationSpider extermination
Ginger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceTermite inspectionAnt extermination

Price

$106-18% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 73%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection31$63–$136
Rodent extermination23$103–$371
Termite inspection21$108–$323
Spider extermination13$73–$168
Bug & insect extermination9$66–$146
Home inspection8$71–$186
Ant extermination5$91–$282
Cockroach extermination5$86–$282

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