Analyzing 7,295,9297.3M ReviewsFor 20,66320.7K Experts

Experts Reviews · Company report
Compass Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%84+11.9Replies to reviews 7%84+5.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Compass Pest Management

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 813 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Compass Pest Management is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Compass Pest Management is better than 98% of bed bug exterminators.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Compass Pest Management is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Compass Pest Management is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Compass Pest Management is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Compass Pest Management is better than 84% of bed bug exterminators.A
84

Reviews for your job

Customers hired Compass Pest Management for 8 kinds of job.

Compass Pest Management for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$126
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 81
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Bug & insect extermination”

Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Professional service. Listened to my concerns and explained his service visit goals.

Cockroach exterminationBug & insect extermination
Karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We have used Compass for years and never had any issues with the company. They gladly will come back if needed.

Paid $80–100Reasonable priceBug & insect extermination
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dale was a great first impression of Compass Pest, his consultation was thorough and he gave a quote in the same day. It was a no pressure meeting and he even gave me a few free items to start helping the issue immediately.

Rodent exterminationBug & insect extermination
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Dependable service right on time.

Paid $80–100Reasonable priceBug & insect extermination
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent and courteous service

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
LarryLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Compass always has answers to my issues. Todd at one time, suggested sealing my fireplace; so I caulked it and haven't been troubled with palmetto bugs since. Jason is also a great resource for pest prevention. He's always very helpful. He found a product that eliminates ants in my kitchen within a day!!! I've…

Paid $100–120Great priceHome inspectionSpider exterminationBug & insect extermination
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Bryan is always on time, polite and efficient! Very happy with my service technician.

Paid $80–100Not sureBug & insect extermination
SamLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyree did a great job for us! He was very thorough and explained everything before he performed the work. He also took his time which we really appreciate.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Daniel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Will is committed to helping us end our problem with insects, and we have confidence in him.

Paid $100–120Reasonable priceBug & insect extermination
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thorough, professional, informative. I want no one else spraying my home! Thanks Hunter!

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
kingsley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

He was very friendly, courteous, and professional. Detailed in performing his service.

Great priceBug & insect extermination
Betsy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyree is trustworthy and dependable. I can always count on him to do a superb job at our house. In addition, he is friendly and personable. He genuinely loves his job and wants to do his best for his customers.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Carter was very through and considered of my property. I enjoyed meeting him.

Paid $80–100Reasonable priceBug & insect extermination
Rick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Carter was very professional and answered my questions concerning the services that he provided. I appreciate his kindness and his positive attitude.

Paid $60–80Reasonable priceCockroach exterminationBug & insect extermination
Milissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Carter was very thorough and offered helpful advice!!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
Candice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Carter was very courteous and thorough. He took the time to listen to my concerns and assured me he was able to treat them. He also gave me clear instruction on what to do if I still had concerns; only a call away. Thank you, Carter! We’re thankful to have found Compass Pest Management.

Great priceBug & insect exterminationSpider exterminationGeneral pest inspection
Saint1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Compass Pest is a great pest control company. Our service technician, Todd S., is always polite and efficient and we have not had any pest control problems since we switched to Compass and have had Todd as our technician. Thank you!

Great priceBug & insect extermination
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Todd, with Compass Pest Services, always does a thorough and professional treatment on our house. He listens to our concerns and takes the time to inspect our premise. We have been with Compass for the past 8 years and are very satisfied with their work!

Hornet & wasp exterminationTermite inspectionGeneral pest inspection
Alison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Dan is not only professional and thorough but he’s got a great personality too!

Reasonable priceHornet & wasp exterminationBug & insect extermination
MelindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

He is always so very nice and pleasant. He is very professional as well. I’ve never had any issues with him or Compass.

Bug & insect extermination
NancyEdited a month ago★★★★★

Rating only, no written review.

Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Genie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Rating only, no written review.

Paid $80–100Reasonable priceSpider exterminationBug & insect extermination
debetay2 months ago★★★★★

Rating only, no written review.

Reasonable priceBug & insect extermination
Cheryl7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceHome inspectionHornet & wasp exterminationSpider extermination
Amy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

General pest inspectionBug & insect extermination
sydney4 months ago★★★★★

Rating only, no written review.

Bug & insect extermination

Price

$111+7% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 74%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection131$68–$146
Termite inspection105$133–$282
General pest inspection97$68–$116
Spider extermination30$79–$141
Cockroach extermination28$88–$282
Bug & insect extermination26$71–$126
Termite extermination16$113–$371
Hornet & wasp extermination9$83–$246

Compare with

Spire Pest Control logoSpire Pest ControlExperts Score 98Greer · 4.98★Compass Pest Management logoCompass Pest ManagementExperts Score 97Greer · 4.95★Sargent Pest Solutions logoSargent Pest SolutionsExperts Score 96Greer · 4.97★