Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Compass Pest Management five stars based on 813 reviews, with the owner responding to 72% of feedback. Customers consistently highlight punctual arrivals, thorough inspections, and clear communication regarding treatment goals and pricing. Technicians are described as professional, polite, and knowledgeable, often providing immediate solutions for pests like termites, roaches, and ants. While most feedback is positive, a few low-star reviews criticize perceived service limitations for specific ant issues and mention dissatisfaction with business practices.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
813 Google reviews we collected
Phrases our text analysis found in 608 written reviews
Price verdicts customers left with their Google review
Middle half of what 225 customers paid ($88–$164) · gold mark = category median.
How often each topic comes up in the written reviews
We read 608 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very friendly staff, always on time, and if there’s an unexpected bug issue they take care of it right away!”
“Great experience, Dale is always thorough and has a great attitude.”
“He also pointed out that our sump pump was not working, which I really appreciate since it was not in the scope of his work.”
“Dale was a great first impression of Compass Pest, his consultation was thorough and he gave a quote in the same day.”
“Listened to my concerns and explained his service visit goals.”
“Would recommend Compass to others solely based on my experience with Tyree.”
“Dale was very thorough in checking our home, working with me to decide on an appropriate treatment plan, and clearly communicated the cost upfront.”
“Overall extremely happy with the consistent service at a reasonable price.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Compass Pest Management for 8 kinds of job. Pick one to see what they paid and said.
Excellent service! Dan was very informative and great at explaining our issue to use. I Would definitely recommend Compass
We have used Compass for years and never had any issues with the company. They gladly will come back if needed.
Tyree is always so friendly and thorough. He is very knowledgeable and I appreciate him. He is truly like family to us. Great person and an asset to your company.
Had service technician Carter come out today to spray my home. Very polite! Very informative! Great technician!
Hunter @ Compass pest is always professional, polite and friendly. He even takes his dirty boots off when he comes to spray the inside of my house . Which is great . Love the service that Compass pest gives
Tyree was very polite, kind, helpful and compassionate. These qualities are needed from someone when they see the bugs in ur home are out of control! Thanks!
| Job | Reviews | Category typical |
|---|---|---|
| Home inspection | 131 | $68–$146 |
| Termite inspection | 105 | $133–$282 |
| General pest inspection | 97 | $68–$116 |
| Spider extermination | 30 | $79–$141 |
| Cockroach extermination | 28 | $88–$282 |
| Bug & insect extermination | 26 | $71–$126 |
| Termite extermination | 16 | $113–$371 |
| Hornet & wasp extermination | 9 | $83–$246 |
5.0 ★★★★★ 813 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Carter was great! Very professional
We’re glad Carter provided such a positive experience, Arrington. Thanks for recognizing his work.
Professional service. Listened to my concerns and explained his service visit goals.
Thanks for sharing your experience, Steve. We’re glad our technician took the time to listen to your concerns and explain the plan for the visit.
Very thorough and efficient!
Thanks for the feedback, Anita. We’re glad you were happy with the thorough and efficient service.
Great experience, Dale is always thorough and has a great attitude. He’s always willing to go the extra mile.
Thank you for recognizing Dale’s hard work. We’re pleased to hear he consistently provides thorough service and goes above and beyond for our customers. We appreciate you sharing your experience.
Excellent service! Dan was very informative and great at explaining our issue to use. I Would definitely recommend Compass
Thank you, Karen. It’s great to hear Dan took the time to explain the issue clearly and answer your questions. We appreciate the recommendation and are glad you chose Compass Pest Management.
Will was very thorough and very kind. It was a pleasure to have him service our home.
Thank you for your feedback, Ryan. We’re glad Will provided thorough service and made you feel comfortable during his visit. We appreciate you taking the time to recognize his service.
We have used Compass for years and never had any issues with the company. They gladly will come back if needed.
Karen, thank you for being a loyal Compass customer over the years! We’re glad you’ve had consistently positive experiences with our team and appreciate the opportunity to continue taking care of your home.
Ayden is thorough and knowledgeable. I highly recommend him and Compass Pest.
Thanks for the recommendation, Deb. We’re glad Ayden’s knowledge and attention to detail have made a great impression. We appreciate you choosing Compass Pest Management.
Great job, very professional!
Thank you for the feedback, Bobby. We appreciate you taking the time to share your experience with our team.
Dale was a great first impression of Compass Pest, his consultation was thorough and he gave a quote in the same day. It was a no pressure meeting and he even gave me a few free items to start helping the issue immediately.
We’re glad Dale made your first experience with Compass Pest Management a positive one. We appreciate you recognizing his thorough approach and willingness to help. Thank you for choosing us!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
