Pest control service · Greer, SC · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#29 of 110 bed bug exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 74%
5.0★★★★★243 Google reviews · 11 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Compass Pest Management five stars from 243 reviews, noting the owner responds to all feedback. Customers frequently cite punctuality, professional conduct, and clear communication regarding services like quarterly sprays, rodent control, and termite treatment. Recurring themes include thorough inspections, reasonable pricing, and the company's willingness to return to resolve issues if needed. No common criticisms appear in the provided excerpts, which consistently describe positive long-term customer experiences.
Google rating: 5.0 out of 5 from 243 reviews (95% five-star).
Reviews on this page: 243 Google reviews (169 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 29, 2026.
Service: Bed Bug Exterminator serving Greer, South Carolina.
Data from Google, last updated November 1, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Compass Pest ManagementBed Bug Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Compass Pest Management: 95/100 on this factor. Category median: 95.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Compass Pest Management: 98/100 on this factor. Category median: 95.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Compass Pest Management: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Compass Pest Management: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Compass Pest Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Compass Pest Management: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
243 Google reviews we collected
5.0of 5
5 stars23295%
4 stars104%
3 stars10%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 169 written reviews
100%praise
Praise303100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude9933%
Quality & results5919%
Speed & response5618%
Would recommend3512%
Price & value258%
Honesty & trust176%
Communication124%
What customers talk about
We read 169 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It’s refreshing to find a company who is prompt, attentive, and honest.”
“Todd Bollinger is incredibly knowledgeable, professional, extremely reliable, and detail-oriented.”
“Always on time, easy to work with, excellent service and if problem arises will come back and make it right.”
“Putman Pest is a great choice for any pest control needs, highly recommended them”
“Professional, reasonable price, excellent work getting rid of mice under our house.”
“Clear communication, genuine interest in their customer's needs, and great service are just a few of their many strengths.”
“He took his time and listened to our concerns and addressed all issues.”
People customers mention
Putman11 reviews
Control6 reviews
Aaron3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Compass Pest Management for 8 kinds of job. Pick one to see what they paid and said.
Mm11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Extremely Professional group of people. Todd Bollinger is incredibly knowledgeable, professional, extremely reliable, and detail-oriented. The office staff is so kind and helpful as well. They do all they can to work with our schedule. Whether it's for a home inspection, regular pest management, or rodent control.…
KKatie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Professional, speedy service! Putman Pest is a great choice for any pest control needs, highly recommended them
GgreggLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Always on time, easy to work with, excellent service and if problem arises will come back and make it right.
LLeslieLocal Guide · 61 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Very professional and polite in every encounter. I recomend highly. I get yard done for flea service and tick service together with quarterly sprays and have not seen activity since started. Wonderful service to have. We have been customers for years.
General pest inspectionSpider exterminationService not listed
KKathy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
The technician actually arrived early and spent about 45 minutes at our home. He took his time and listened to our concerns and addressed all issues. It’s refreshing to find a company who is prompt, attentive, and honest.
TTimothy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We have been using Putman Pest Control for a couple of years. Their service has always been on time and professional. We would highly recommend them for anything that you need.
Extremely Professional group of people. Todd Bollinger is incredibly knowledgeable, professional, extremely reliable, and detail-oriented. The office staff is so kind and helpful as well. They do all they can to work with our schedule. Whether it's for a home inspection, regular pest management, or rodent control. I rely on Compass Pest Management no matter how big or small the job. Just a phenomenal team!
K
Katie Manwaring3 reviewsiTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Very professional and polite in every encounter. I recomend highly. I get yard done for flea service and tick service together with quarterly sprays and have not seen activity since started. Wonderful service to have. We have been customers for years.
Services: General pest inspection, Spider extermination, Service not listed
Response from the owner · 7 years ago
Thank you so much for the nice review.
K
Kathy Norris4 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
The technician actually arrived early and spent about 45 minutes at our home. He took his time and listened to our concerns and addressed all issues. It’s refreshing to find a company who is prompt, attentive, and honest.
Response from the owner · 2 years ago
Thank you for the great review! We appreciate your business.
T
Timothy Atwood6 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
We have been using Putman Pest Control for a couple of years. Their service has always been on time and professional. We would highly recommend them for anything that you need.
Response from the owner · 2 years ago
Timothy
Thanks for your great review. We appreciate the opportunity to be of service and are very grateful for your feedback and business.
P
Pam YarboroughLocal Guide · 15 reviewsiTotal number of Google reviews Pam has written across all businesses on Google Maps, not just this one.
Very reliable, professional, and thorough! This company is well worth a phone call to service your home for a termite bond or any other services they provide. Scheduling service is easy. Questions are answered and explained without hesitation. We will be a customer with Putman Pest Management for years to come.
Response from the owner · 2 years ago
Pam
Thank you so much for taking time to give us a great review. We’re so happy we could be of service. Let us know if we can help further. Thanks again!
R
richard SmithLocal Guide · 181 reviewsiTotal number of Google reviews richard has written across all businesses on Google Maps, not just this one.
The employee that came to our house today did a very good job. He assessed the concerns of my wife and me. When he came in he took his boots off to enter our house which would tell me that he respects our house. After that he went outside and we looked at several different situations that was concerning our house. He told me what they can do what they can't do. I was very pleased with all the services that he did. We've been dealing with that company for almost a year and we will stick with them. Thank you for your services. Putnam pest management
Response from the owner · 2 years ago
Thank you for the great review!
H
Heather TurnerLocal Guide · 52 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
