Pest control service · Greer, SC · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 110 bed bug exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 65%
5.0★★★★★1,306 Google reviews · 24 photos
98%five-star reviews
4.97★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$86typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise ClearDefense for punctual, thorough treatments of ants, mosquitoes, and rodents, noting that technicians communicate clearly and handle requests professionally. The company maintains a high rating with active owner engagement. However, a recurring criticism involves aggressive door-to-door sales tactics that ignore no solicitation signs, alongside some complaints regarding service thoroughness and pricing value.
Google rating: 5.0 out of 5 from 1,306 reviews (98% five-star).
Reviews on this page: 1,307 Google reviews (1,165 with written comments, 6 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: November 1, 2026.
Service: Bed Bug Exterminator serving Greer, South Carolina.
Data from Google, last updated November 1, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
ClearDefense Pest ControlBed Bug Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ClearDefense Pest Control: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ClearDefense Pest Control: 95/100 on this factor. Category median: 95.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ClearDefense Pest Control: 98/100 on this factor. Category median: 97.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ClearDefense Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ClearDefense Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ClearDefense Pest Control: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
1,307 Google reviews we collected
5.0of 5
5 stars1,28298%
4 stars131%
3 stars40%
2 stars00%
1 star81%
Praise vs complaints
Phrases our text analysis found in 1,165 written reviews
99%praise
Praise2,26699%
Complaints181%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price9330%
Reasonable19964%
Overpriced52%
Not sure145%
$86-17% vs typical bed bug exterminators
Middle half of what 181 customers paid ($50–$144) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude70831%
Quality & results65028%
Speed & response29113%
Would recommend26011%
Communication24711%
Honesty & trust824%
Price & value462%
What customers talk about
We read 1,165 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He's an outstanding technician, very personable and friendly.”
“Alex did a thorough treatment of our yard and our many bushes.”
“Over time, the pest problem remained unresolved, suggesting either poor quality products or under-application.”
“ClearDefense Pest Control was friendly, efficient and very professional.”
“Kyle from Cleardefense was great, even offered to wait as I was late for my appointment.”
“If you need pest control, we definitely recommend ClearDefense Pest Control.”
“I have not used this company but if the interaction I had with one of their employees is any indication of how the business is ran I would never use them.”
“He was extremely thorough, explained any questions I had and did an overall amazing job.”
“Maybe because they don't go on roofs, they really didn't explain why they wouldn't get up there to take care of it.”
“The technician arrived on time, worked quickly and solved my ant problem with reliable results.”
“Your marketing and sales tactics are only as good as the product, and this was very dishonest.”
“Great value and I would definitely call them again for any pest control needs.”
People customers mention
Glazer45 reviews
Crowe28 reviews
Ryan23 reviews
Greg21 reviews
Kyle20 reviews
Tyler18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired ClearDefense Pest Control for 8 kinds of job. Pick one to see what they paid and said.
LLarry2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
ClearDefense Pest Control was friendly, efficient and very professional. The technician arrived on time, worked quickly and solved my ant problem with reliable results. I love how prompt and courteous the staff are and it felt like the best pest control near me. I’m excited to call them again for my next service.
Paid $40–60Reasonable price
MMerilee10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Clear defense always does an excellent job. We have had them for several years and we are always happy with their services. Tyler Hoff did an excellent job. So happy we have them for our bug control.
Paid $140–160Not sureHome inspection
WWilliam7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Darius at clear defense did a quick but thorough job regarding pest control at my house.
Paid $40–60Reasonable priceHome inspection
BBettyLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Clear Defense Pest Control always professional. Always do what they say they will. Truly concerned about the job at hand and doing the best job they can do. Thank you JERMAIN for returning tonight to complete the back yard , just like you said you would!! It’s rare these days to find someone who cares about doing the best job they can! Jermain does!
Paid $120–140Reasonable price
PPatricia5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Taylor and James of ClearDefense Pest Control were very friendly and professional. They arrived as scheduled, worked efficiently, and performed our quarterly service with expertise. We appreciated how courteous they were throughout the visit. Planning on another year with Clear Defense.
Paid $120–140Reasonable priceService not listed
Wwes11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Thank you JT for going up and beyond service spraying and dewebbing our house today. Great job thanks!!
Services: Home inspection, General pest inspection
Response from the owner · 9 months ago
Thank you, Bryan! I'm glad to hear that Tyler continues to deliver great service. We appreciate your feedback and support!
E
Elaine & Mike DeGrootLocal Guide · 66 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Alex Ellason with ClearDefense Pest Control provided our mosquito treatment today. Alex did a thorough treatment of our yard and our many bushes. He's an outstanding technician, very personable and friendly. We've been with Clear Defense since moving to SC in 2019. If you need pest control, we definitely recommend ClearDefense Pest Control.
Price assessment: Great price
Services: Mosquito extermination
Response from the owner · 7 years ago
We love hearing from happy customers! Thank you for your business!
L
Larry Whitfield2 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
ClearDefense Pest Control was friendly, efficient and very professional. The technician arrived on time, worked quickly and solved my ant problem with reliable results. I love how prompt and courteous the staff are and it felt like the best pest control near me. I’m excited to call them again for my next service.
Price assessment: Reasonable price
Price: $40–60
Response from the owner · 9 months ago
Thank you so much for your kind words, Larry! We're delighted to hear that you found our team friendly, efficient, and professional. Solving your ant problem promptly is what we're here for, and we look forward to serving you again!
D
Daniel Mitchum11 reviewsiTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
JR white was great. On time and got us all taken care of
Services: Bug & insect extermination, Ant extermination
Response from the owner · a day ago
Thank you, Daniel! We’re glad JR White was on time and took care of everything for you. We appreciate your 5-star review and your support of ClearDefense Pest Control.
A
AddieLocal Guide · 18 reviewsiTotal number of Google reviews Addie has written across all businesses on Google Maps, not just this one.
Taylor and James did a great job with checking for mice today! Clear defense is the best pest control in the upstate!
Services: Home inspection, Rodent extermination
Response from the owner · a day ago
Thank you, Addie! We’re glad Taylor and James provided a thorough mouse inspection and that you consider ClearDefense the best pest control service in the Upstate. We truly appreciate your support!
T
Trent Bell7 reviewsiTotal number of Google reviews Trent has written across all businesses on Google Maps, not just this one.
JT did an amazing job. He was extremely thorough, explained any questions I had and did an overall amazing job. Very much appreciated his attention to customer service and hope that he is our regular technician in the future.
Response from the owner · a day ago
Thank you, Trent! We’re glad JT was thorough, helpful, and attentive to your questions. We truly appreciate you recognizing his customer service and will be happy to share your feedback with him.
M
Merilee10 reviewsiTotal number of Google reviews Merilee has written across all businesses on Google Maps, not just this one.
Clear defense always does an excellent job. We have had them for several years and we are always happy with their services. Tyler Hoff did an excellent job. So happy we have them for our bug control.
Price assessment: Not sure
Price: $140–160
Services: Home inspection
Pest type: Ants, Termites, Spiders
Response from the owner · 2 days ago
Thank you, Merilee! We truly appreciate your continued trust in ClearDefense over the years, and we’re glad Tyler provided excellent service and keeps your home protected from pests.
J
jeune spiers7 reviewsiTotal number of Google reviews jeune has written across all businesses on Google Maps, not just this one.
Thank you, Jeune! We’re so glad Alex provided great service and made the visit extra special with a children’s book about bugs. We truly appreciate your 5-star review!
R
Royetta DePrycker7 reviewsiTotal number of Google reviews Royetta has written across all businesses on Google Maps, not just this one.
I have used this company for 7 yrs. Always professional. They even look for snakes for me. Excellent company.
Price assessment: Great price
Positive: Responsiveness, Quality, Professionalism, Value
Services: Home inspection, Spider extermination, General pest inspection
Services: Bug & insect extermination
Response from the owner · 6 months ago
Royetta, thank you for sticking with ClearDefense Pest Control for the past 7 years—having your trust means a lot to us. I’m glad our team has always been professional and that we can help with things like checking for snakes, and I’ll be sure to pass your kind words along to Lawson.
N
Nicole GillLocal Guide · 11 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Tyler H and Michael did an amazing job today on my monthly mosquito service! They even went the extra mile to check over the property for potential bug issues and sharing with me before it could become a problem. Really appreciate the extra care and attention to details and answering questions!
Pest type: Mosquitoes
Response from the owner · 3 days ago
Thank you, Nicole! We’re glad Tyler and Michael provided thorough mosquito service and took the extra time to inspect your property, answer your questions, and point out potential concerns. We truly appreciate your kind words about their care and attention to detail.