Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Compass Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%84+11.9Replies to reviews 7%84+5.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Compass Pest Management

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 813 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Compass Pest Management is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Compass Pest Management is better than 98% of bed bug exterminators.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Compass Pest Management is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Compass Pest Management is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Compass Pest Management is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Compass Pest Management is better than 84% of bed bug exterminators.A
84

Reviews for your job

Customers hired Compass Pest Management for 8 kinds of job.

Compass Pest Management for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.97
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$116
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 97
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 97 Google reviews tagged “General pest inspection” · showing 20

Anita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Very thorough and efficient!

General pest inspection
Tulpen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Compass has serviced our home for 18 years. Very friendly staff, always on time, and if there’s an unexpected bug issue they take care of it right away!

Great priceTermite inspectionGeneral pest inspectionCockroach extermination
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Carter was great. He arrived right on time, and was very personable. He was very knowledgeable and proactively asked a lot of questions to figure out how best to treat my situation.

Reasonable priceGeneral pest inspection
Andy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Will did a great job. Right on time, explained what he was to do, very personable and efficient. Good job!!

Reasonable priceSpider exterminationGeneral pest inspection
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent and courteous service

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
SamLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyree did a great job for us! He was very thorough and explained everything before he performed the work. He also took his time which we really appreciate.

Paid $200+Reasonable priceHornet & wasp exterminationSpider exterminationGeneral pest inspection
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thorough, professional, informative. I want no one else spraying my home! Thanks Hunter!

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Betsy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tyree is trustworthy and dependable. I can always count on him to do a superb job at our house. In addition, he is friendly and personable. He genuinely loves his job and wants to do his best for his customers.

Paid $120–140Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
teresa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Hunter with Compass did a great job. Always friendly and takes great care of our yard and house. Very mindful of me pets and garden when spraying. Thanks for a job well don.

General pest inspectionMosquito extermination
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan was very personable and friendly at our initial meeting. My husband and I had asked for quotes on service for termites, and pests in general to include mosquitoes. He was very knowledgeable about the service that the company offered to customers, and listened to our concerns and answered any questions that we had.

Home inspectionTermite inspectionGeneral pest inspection
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional, thorough, detailed explanation. We had the same service person as last year so he was able to see the changes over last year.

Paid $160–180Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Teresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Ayden is always polite and respectful of property. He does a thorough job of spraying and checking for any issues he may notice.

Paid $100–120Reasonable priceGeneral pest inspection
Mama11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very nice young man. He’s very respectful and courteous. Great service!

Paid $20–40Great priceGeneral pest inspection
Milissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Carter was very thorough and offered helpful advice!!

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect extermination
G11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dan does a great job! He is friendly and respectful.

Paid $20–40Great priceGeneral pest inspection
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Todd was very thorough and efficient. Called me twice to let me know her was there and when he left.

Paid $80–100Reasonable priceGeneral pest inspection
Lee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Compass always addresses our issues promptly. I use only had good experiences with this company, from scheduling staff to treatment technicians. Thank you for taking care of my family.

Reasonable priceGeneral pest inspection
Jackie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recommend Compass Pest Management for any of your pest control. I especially recommend Tyree as he is very thorough, knowledgable, and personable. He never disappoints. Always delivers his services well! He just performed our household pest control and treated our yard for fire ants. Awesome job !

Paid $200+Reasonable priceHome inspectionSpider exterminationGeneral pest inspection
Amelia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ayden was very nice and professional.

Paid $60–80Reasonable priceGeneral pest inspection
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Carter was very thorough and knowledgeable. Delightful personality !!

Paid $120–140Reasonable priceHome inspectionGeneral pest inspection

Show more general pest inspection reviews (77 more) →

Price

$111+7% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 74%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection131$68–$146
Termite inspection105$133–$282
General pest inspection97$68–$116
Spider extermination30$79–$141
Cockroach extermination28$88–$282
Bug & insect extermination26$71–$126
Termite extermination16$113–$371
Hornet & wasp extermination9$83–$246

Compare with

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