Experts Reviews · Company report
Compass Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%84+11.9Replies to reviews 7%84+5.9Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Compass Pest Management

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 813 Google reviews

Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Compass Pest Management is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Compass Pest Management is better than 98% of bed bug exterminators.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Compass Pest Management is better than 100% of bed bug exterminators.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Compass Pest Management is better than 84% of bed bug exterminators.A
84
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Compass Pest Management is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Compass Pest Management is better than 84% of bed bug exterminators.A
84

Reviews for your job

Customers hired Compass Pest Management for 8 kinds of job.

Compass Pest Management for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.131
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$146
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 131 Google reviews tagged “Home inspection” · showing 20

Bobby10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Great job, very professional!

Paid $60–80Reasonable priceHome inspection
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Dale was great Took the time to explain everything to me And I will be using him for my termite barrier and anything else that he thinks needs to be done

Home inspection
shannon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Hunter @ Compass pest is always professional, polite and friendly. He even takes his dirty boots off when he comes to spray the inside of my house . Which is great . Love the service that Compass pest gives

Paid $80–100Reasonable priceHome inspectionSpider extermination
DonnaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Hunter was very informative and efficient. Felt like I was in good hands

Reasonable priceHome inspection
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent job, quiet, respectful

Paid $180–200Great priceHome inspectionTermite inspection
David10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyree was very polite, kind, helpful and compassionate. These qualities are needed from someone when they see the bugs in ur home are out of control! Thanks!

Paid $200+Reasonable priceHome inspection
Fred5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We were pleased to have Will with Compass Pest arive and do his work very professionally. Would recommend them highly.

Customer photo from Fred's review
Paid $100–120Reasonable priceHome inspection
LarryLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Compass always has answers to my issues. Todd at one time, suggested sealing my fireplace; so I caulked it and haven't been troubled with palmetto bugs since. Jason is also a great resource for pest prevention. He's always very helpful. He found a product that eliminates ants in my kitchen within a day!!! I've…

Paid $100–120Great priceHome inspectionSpider exterminationBug & insect extermination
oxman081 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Hunter is a nice young man explained things clearly.

Paid $160–180OverpricedHome inspection
Carl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thorough, professional, informative. I want no one else spraying my home! Thanks Hunter!

Reasonable priceHome inspectionGeneral pest inspectionCockroach extermination
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

He’s nice respectful and knowledgeable.

Paid $100–120Reasonable priceHome inspection
deb4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Todd was brief but thorough in his inspection. His company has been coming for a years, so we had good news. This was for the yearly termite inspection.

Paid $200+Reasonable priceHome inspection
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Jonathan was very personable and friendly at our initial meeting. My husband and I had asked for quotes on service for termites, and pests in general to include mosquitoes. He was very knowledgeable about the service that the company offered to customers, and listened to our concerns and answered any questions that we had.

Home inspectionTermite inspectionGeneral pest inspection
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our regular inspection was performed efficiently and thoroughly. Compass has employees who work carefully and are friendly.

Reasonable priceHome inspection
Jan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional, thorough, detailed explanation. We had the same service person as last year so he was able to see the changes over last year.

Paid $160–180Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Joe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Please send Johnathan every time! He does great work and is very knowledgeable!

Paid $200+Reasonable priceHome inspectionHornet & wasp extermination
Claudia16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We are extremely pleased with Jason’s work. He is professional, kind and does an excellent job. This company has it together. They let you know in writing when service is due and provide a date and time and also send text reminders. When the date comes, you get a call from Jason to confirm that he is on his way…

Great priceHome inspection
greggLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Dan was very through while doing our pest treatment inside and out. Answered all our questions and concerns and a pleasure to meet and talk to as well.

Paid $80–100Reasonable priceHome inspection
TraceyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cater was very courteous and knowledgeable.

Paid $80–100Great priceHome inspectionHornet & wasp extermination
DebLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good communication. Great and thorough service.

Paid $100–120Reasonable priceHome inspection

Show more home inspection reviews (111 more) →

Price

$111+7% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 74%Overpriced 3%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Home inspection131$68–$146
Termite inspection105$133–$282
General pest inspection97$68–$116
Spider extermination30$79–$141
Cockroach extermination28$88–$282
Bug & insect extermination26$71–$126
Termite extermination16$113–$371
Hornet & wasp extermination9$83–$246

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