MOBILE AUTO MECHANICS · SAN ANGELO, TX
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%75+26.3Reliability 15%68+10.2Craft & service 20%23+4.6Value 10%71+7.1Momentum 8%80+6.4Track record 7%88+6.2Accountability 5%95+4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%75+26.3Reliability 15%68+10.2Craft & service 20%23+4.6Value 10%71+7.1Momentum 8%80+6.4Track record 7%88+6.2Accountability 5%95+4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREComplete Automotive
Better than 73% of mobile auto mechanics · #8 of 30
4.8★343 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Complete Automotive for steering & suspension repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Steering & suspension repair”
DeniseLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Amazing service with great prices!!
Great priceSteering & suspension repairAuto brake replacement
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Mechanic sent his wife across town to get the part I needed.
Great priceSteering & suspension repair
MARIO1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Complete Automotive did it again with another solid job all around with the suspension lift and steering work on our old Toyota. Thanks!
Reasonable priceSteering & suspension repairSteering & suspension replacementWheel alignment
Clint2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The wife and I were returning from Austin on our way Midland. Ended up hitting a pothole the size of the Grand Canyon. We saw the reviews for this shop and had it towed to their shop since it was not drivable. Chris the owner met us there on the weekend so he could take delivery of our car. He had it diagnosed by…
Great priceSteering & suspension repairSteering & suspension replacementWheel alignment
Kelly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Being a young woman I typically get taken advantage of at most places that work on cars. I in fact took my car to KELLYS AUTO and got completely ripped off $3k and given my car back with the exact same issues as I had when I initially brought it in. They told me to go elsewhere and didn’t refund ANY of the money…
Auto engine diagnosticSteering & suspension repairWheel alignment+ Punctuality+ Quality+ Professionalism
Ean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Rating only, no written review.
Great priceTransmissionCarburetor cleaningElectrical repair
vs category
Blue = Complete, grey = mobile auto mechanics average
Rating over time
Price
Not enough reviews with a price yet.
Great price 47%Reasonable 51%Overpriced 0%Not sure 1%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%75+26.3Reliability 15%68+10.2Craft & service 20%23+4.6Value 10%71+7.1Momentum 8%80+6.4Track record 7%88+6.2Accountability 5%95+4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
75
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
68
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
23
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
71
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
80
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
95
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+9 / −0
Professionalism
+9 / −1
Responsiveness
+0 / −0
Punctuality
+6 / −1
Value
+8 / −0
