Analyzing 5,295,275 Google Reviews For 14,042 Experts

Experts Reviews · Company report
Complete Automotive logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%75+26.3Reliability 15%68+10.2Craft & service 20%23+4.6Value 10%71+7.1Momentum 8%80+6.4Track record 7%88+6.2Accountability 5%95+4.8Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Complete Automotive

San Angelo, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 30 mobile auto mechanics · 4.8★ from 343 Google reviews

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Report card

Percentile vs other mobile auto mechanics (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: accountability and track record; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Complete Automotive is better than 75% of mobile auto mechanics.B
75
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Complete Automotive is better than 68% of mobile auto mechanics.B
68
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Complete Automotive is better than 23% of mobile auto mechanics.D
23
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Complete Automotive is better than 71% of mobile auto mechanics.B
71
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Complete Automotive is better than 80% of mobile auto mechanics.A
80
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Complete Automotive is better than 88% of mobile auto mechanics.A
88
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Complete Automotive is better than 95% of mobile auto mechanics.A
95

Reviews for your job

Customers hired Complete Automotive for 8 kinds of job.

Complete Automotive for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Battery”

★★★★★ Kaylee · 2 months ago

So helpful and kind

Reasonable priceBattery
★★★★★ cici · 3 months ago

I was really relieved with the nice welcome with Amanda who was very patient and understanding!

Great priceAuto maintenanceBatteryOil change
★★★★★ Grant · 4 months ago

We had Complete Automotive repair the A/C in our 2014 Honda Odyssey as well as fluid flushes and timing belt replacement. It was very easy to schedule and appointment and they were able to get us in quickly and the repairs were completed in a timely manner. Amanda provided great communication and service throughout the process. Would highly recommend.

Reasonable priceAuto battery replacementGeneral repairs & maintenanceAuto A/C replacement
★★★★★ Ean · 5 months ago

Rating only, no written review.

Great priceTransmissionCarburetor cleaningElectrical repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 51%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic15—
General repairs & maintenance13—
Steering & suspension replacement10—
Transmission8—
Auto A/C recharge8—
Oil change6—
Auto A/C replacement6—
Air conditioning6—

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