Experts Reviews · Company report
Complete Interiors Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Complete Interiors Carpet Cleaning

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 274 Google reviews

Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Complete Interiors Carpet Cleaning is better than 88% of upholstery cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Complete Interiors Carpet Cleaning is better than 89% of upholstery cleaning.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Complete Interiors Carpet Cleaning is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Complete Interiors Carpet Cleaning is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Complete Interiors Carpet Cleaning is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Complete Interiors Carpet Cleaning is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Complete Interiors Carpet Cleaning for 8 kinds of job.

Complete Interiors Carpet Cleaning for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$321
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#33 / 47
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Pet stain & odor removal”

SusanLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Absolutely the best. Friendly, thorough, professional and knowledgeable. Great customer service. Excellent results. Cleaned my carpets to perfection after a dog “problem,” and then cleaned my time to better than new. Highly recommend.

Reasonable priceCarpet steam cleaningUpholstery cleaningCarpet cleaning
J2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We have been using this company for years and highly recommend his services. The carpets look like new again and all of the pet stain gone! The gentleman is very respectful, courteous and professional. We are very impressed and would certainly highly recommend this company.

Paid $250–300Reasonable priceCarpet steam cleaningCarpet cleaningPet stain & odor removal
Colin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Gerry was upfront and extremely professional. He did a great job. He was very easy to work with. I am very satisfied with the job he did Cleaning my couch and my floor.

Reasonable priceUpholstery cleaningPet stain & odor removal
CJ3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gerry provided excellent customer service. He was friendly, professional, arrived on time, and was candid about what he could and would do as far as cleaning our sofas and arm chairs. We were very pleased with his work and his prices were fair.

Paid $400–450Reasonable pricePet stain & odor removal
Dj1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tile, linoleum, carpet repair & pet sanitizer.

Carpet steam cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Garie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Did a great job, got the very dirty carpets better than I thought would happen.

Carpet steam cleaningPet stain & odor removal
IsmaelLocal Guide · 65 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jerry was kind, straight to the point, no games, no gimmicks no sales pitch, he gives you a quick estimate, takes the time to do the job right. He even helped me move a piece of furniture even though he's not required to do so, finished the job, leaving my carpet looking brand new. I was completely satisfied with…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tisha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gerry arrived on time, pre-treated some nasty doggie stains and deodorized/sanitized two rooms. Both rooms were done well and look fantastic. Will use Complete Interiors again for sure!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
alexandra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gerry did a fantastic job , we had pretty severe pet stains in two carpeted rooms plus carpeted stairs and a hallway. Not only did he deep clean the carpets but he specially treated the pet stains as well. I highly recommend and will use him on the future!

General carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Deborah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gerry was great! He really made my carpet look new again and that’s with having to beasts of dogs!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sallie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great overall experience got the pet order out of my guest house. You guys did amazing work definitely will be back!

Pet stain & odor removal+ Value
Amanda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gerry was very responsive and came for an in person consult next day. Then set up the service same week. I have a small dog that has had accidents and he left me a very happy customer 😁👍 ⭐⭐⭐⭐⭐

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is the 2nd time we have hired Gerry to clean our stairs and we will keep hiring his services. He is thorough and the carpet on our stairs are revitalized! There is no trace of dog urine on the landing anymore. If you've got dirt or pet stains on your carpets, it's worth doing it right and getting them cleaned Compete Interiors Carpet Cleaning.

General carpet cleaningPet stain & odor removal+ Quality
MariaLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional, would use them again.

General carpet cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
AviatrixLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

After booking an appointment through their online system, I received immediate confirmation. On the appointment day, Gerry contacted me to confirm his arrival time. I was at work when he arrived for the job, but my husband said he was very thorough and knowledgable about how to treat the different carpets. Better…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Professionalism
Stephane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
SarahLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Customer photo from Sarah's review
General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
marty1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$356+34% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 63%Overpriced 0%Not sure 0%

Jobs customers hired them for

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