Analyzing 8,521,9868.5M ReviewsFor 24,18324.2K Experts

Experts Reviews · Company report
Complete Interiors Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Complete Interiors Carpet Cleaning

La Verne, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 56 upholstery cleaning · 4.9★ from 274 Google reviews

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Report card

Percentile vs other upholstery cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Complete Interiors Carpet Cleaning is better than 88% of upholstery cleaning.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Complete Interiors Carpet Cleaning is better than 89% of upholstery cleaning.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Complete Interiors Carpet Cleaning is better than 100% of upholstery cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Complete Interiors Carpet Cleaning is better than 100% of upholstery cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Complete Interiors Carpet Cleaning is better than 100% of upholstery cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Complete Interiors Carpet Cleaning is better than 100% of upholstery cleaning.A
100

Reviews for your job

Customers hired Complete Interiors Carpet Cleaning for 8 kinds of job.

Complete Interiors Carpet Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$350–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$189–$353
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Upholstery cleaning”

angie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was recently visiting California from Las Vegas and purchased a chair while I was there. I wanted to have it professionally cleaned before bringing it home, but the only problem was that it was a Sunday, when most businesses are closed. I found Complete Interiors Carpet Cleaning in Rancho Cucamonga, and I’m so…

Paid $50–100Great priceUpholstery cleaning
KheaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★

Arrived timely and got set up quickly. The cleaning was thorough and speedy. I enjoyed how they also walked me through all steps to the service. The couch looks good but did a poor job on the pullout section of the couch.

Paid $250–300Reasonable priceUpholstery cleaning
StephenLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very responsive and the work was done very well.

Paid $350–400Great priceUpholstery cleaning
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Gerry did our main 3 bedrooms and our very old, dirty couch. He was able to accommodate an earlier start time to fit my family’s needs and showed up promptly at 9am. He had amazing communication, answered all my questions over the phone and made sure to text me all my appointment information. The carpets look new…

Customer photo from Nicole's reviewCustomer photo from Nicole's review
Carpet steam cleaningUpholstery cleaning
SusanLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Absolutely the best. Friendly, thorough, professional and knowledgeable. Great customer service. Excellent results. Cleaned my carpets to perfection after a dog “problem,” and then cleaned my time to better than new. Highly recommend.

Reasonable priceCarpet steam cleaningUpholstery cleaningCarpet cleaning
MaBel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

It was a pleasure meeting Gerry from Complete Interiors Carpet Cleaning. I would highly recommend his services. He was very professional and very informative. He took his time cleaning my sofa and it turned out beautifully. I have attached a few photos. I will be using his services again.

Customer photo from MaBel's reviewCustomer photo from MaBel's reviewCustomer photo from MaBel's review
Paid $100–150Reasonable priceUpholstery cleaning
Colin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Gerry was upfront and extremely professional. He did a great job. He was very easy to work with. I am very satisfied with the job he did Cleaning my couch and my floor.

Reasonable priceUpholstery cleaningPet stain & odor removal
Pearl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Gerry was amazing. He was very helpful and informative on the service provided. Showed up right on time and was provided the service in a reasonable amount of time. Will definitely be calling him back.

Paid $350–400Great priceUpholstery cleaning
MIchelleLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, trustworthy, knowledgeable and detailed. Will definitely recommend Gerry at Complete Interiors.

Upholstery cleaning
Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was great, our couches were cleaned very well and still smell great. I’m very happy with the service we received and I would definitely call Gerry again if we need more work.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Ali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional. Great job. We highly recommend this company. The owner is very nice and honest.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have used complete interior 3 times. Each time has been a good experience and won’t go anywhere else. They do a quality job and are always professional. I highly recommend just to try them once. You will be pleased with the results.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great to deal with, did an excellent job, great pricing will definitely use them again

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
shayway714 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’d like to thank Gerry for cleaning our 8 year old couch and making it smell and look amazing!! He was here less than two hours and my couch looks new again! 😁

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Divina4 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
VenessaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$356+34% vs typical upholstery cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 63%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning38$170–$340
Pet stain & odor removal19$153–$321
Upholstery cleaning17$189–$353
Carpet steam cleaning12$164–$347
Area rug cleaning10$164–$403
Carpet cleaning5$139–$316
Office & workplace cleaning5—
Power/pressure washing2—

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