Experts Reviews · Company report
Complete Roof Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Complete Roof Systems

Fort Lee, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 14 skylight installation services · 5.0★ from 401 Google reviews

Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Complete Roof Systems is better than 94% of skylight installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Complete Roof Systems is better than 93% of skylight installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Complete Roof Systems is better than 100% of skylight installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Complete Roof Systems is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Complete Roof Systems is better than 100% of skylight installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Complete Roof Systems is better than 100% of skylight installation services.A
100

Reviews for your job

Customers hired Complete Roof Systems for 8 kinds of job.

Complete Roof Systems for attic venting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 12 Google reviews tagged “Attic venting”

G8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

CRS is the best. Second house we’ve used them for. They installed our roof 5 years ago, had a small fix that needed to be repaired and they are super prompt and treat their customers so well. Mike & Amanda are amazing to deal with. I will refer anyone I can to CRS!

Reasonable priceRoof installation+ Responsiveness+ Punctuality+ Quality
AnkitLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I am a very picky customer. And I tend to ask millions of questions and ask for many different options. Most contractors would not have the patience or knowledge to help me make the right decision (and trust me, we went through quite a few). But the CRS team has been amazing. They have helped us through the…

Attic ventingRoof repair+ Responsiveness+ Punctuality+ Quality
Eliana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had a new roof installed. Mike Stone was very responsive, quick, and honest. The team was efficient and the experience was smooth throughout the whole process.

Attic ventingGutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
NadineLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Complete Roof Systems “CRS” is the best home improvement/roofing contractor I have ever worked with in the NJ area. The Complete Roof Systems team, including the office AND field personnel, were responsive, professional, courteous, considerate, and most importantly, darn good at their jobs! When I first called the…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
MreyesLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

CSR was pleasant and professional from start to finish. Giancarlo was very helpful with providing us what we needed and for the best price. This was our first time changing our roof and did not know where to start. We had damaged wood from leaks, a non ventilated attic, and deteriorating shingles. Giancarlo quickly…

Attic ventingGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
RaquelLocal Guide · 59 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have worked with Mike Stone and his team through several roof replacements and storm damage repairs at two apartment communities that I manage in Bergen County; he is great! He is a clear communicator, willing to answer any questions and wants to help. I appreciate his professionalism and knowledge specifically to large jobs.

Attic ventingGutter installationRoof damage repair+ Responsiveness+ Quality+ Professionalism
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Start to finish the process was simple and efficient. Curtis was our project manager and was able to have the project completed in 1 day. He followed up upon completion of the new roof to make sure we were satisfied. I would highly recommend.

Attic ventingRoof installation+ Responsiveness+ Punctuality+ Quality
konLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Working with Mike Stone and the CRS family has truly been a rewarding and pleasurable experience. Our project was driven by a hail storm that caused severe damage to our roof. When we began to look into the work that we needed, it became clear what requirements we needed form our contractor. We needed a…

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
Jill15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have only wonderful things to say. From our consultation with Mike all the way through the completion of our new roof, we experienced professionalism and respect. Our new roof and skylights look amazing! Highly recommend CRS!!!

Attic ventingGutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
Allison8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Look no further, if you need a new roof, forget the other 6 quotes you’ve gotten and hire CRS. The pricing is competitive and the service level is unparalleled. Giancarlo went above and beyond! He, without resistance, re-worked a detailed quote multiple times based on adjustments that I wanted to make. He also…

Attic ventingGutter installationRoof installation+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The Guys at CRS were fantastic! Mike and Giancarlo really went above and beyond helping my wife and I pick out a new roof. They had a plethora of product knowledge and even were able to give us a skylight which we have always wanted! I highly recommend them, so much so I have them installing new MI windows for me…

Attic ventingRoof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
Lynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

CRS did a fantastic job replacing the roof on my Victorian home. It was a very complicated job, as my house has many different types of roof, including three different flat roofs and two large turrets, one of which has a shingle roof and the other of which has a seamed metal roof. They were able to replace, or…

Attic ventingRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality

Price

$13k+295% vs typical skylight installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation115$7.5k–$21k
Gutter installation48—
Roof repair46$539–$6.3k
Roof inspection22—
Skylight installation18—
Roof damage repair18$497–$7.9k
Roof repair for storm & wind damage16$371–$5.7k
Gutter repairs15$371–$2.9k

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