Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
Complete Roof Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Complete Roof Systems

Fort Lee, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 24 skylight installation services · 5.0★ from 401 Google reviews

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Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Complete Roof Systems is better than 94% of skylight installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Complete Roof Systems is better than 92% of skylight installation services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Complete Roof Systems is better than 100% of skylight installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Complete Roof Systems is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Complete Roof Systems is better than 100% of skylight installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Complete Roof Systems is better than 100% of skylight installation services.A
100

Reviews for your job

Customers hired Complete Roof Systems for 8 kinds of job.

Complete Roof Systems for attic venting repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 4 Google reviews tagged “Attic venting repairs”

Tom11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

CRS provided a competitive quote for my new roof and were professional, timing, safe, and did everything they said they would. Highly recommend. Mike S. was my contact and did a great job. Thanks!

Gutter repairsAttic venting repairsGutter installation
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cannot say enough good things about CRS So great with communication every step of the way and so excellent with care of property and cleanup. Also, wonderful crew and amazing job Kelvin with coordination everything and using a fantastic electrician when needed. The roof looks amazing but everything about they did…

Gutter repairsSkylight repairAttic venting repairs
Nahomi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently hired CRS for a roof repair. They came and replaced our attic fan, which was about 20 years old and making a lot of noise when it would turn on. The repair tech Daniel was on-time and friendly. Overall very happy with the experience.

Customer photo from Nahomi's reviewCustomer photo from Nahomi's review
Attic venting repairsRoof damage repairRoof repair+ Responsiveness+ Punctuality+ Quality
NadineLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Complete Roof Systems “CRS” is the best home improvement/roofing contractor I have ever worked with in the NJ area. The Complete Roof Systems team, including the office AND field personnel, were responsive, professional, courteous, considerate, and most importantly, darn good at their jobs! When I first called the…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality

Price

$13k+207% vs typical skylight installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation115$12k–$32k
Gutter installation48—
Roof repair46$539–$6.3k
Roof inspection22—
Skylight installation18—
Roof damage repair18$371–$4.8k
Roof repair for storm & wind damage16$539–$6.1k
Gutter repairs15$371–$2.9k

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