Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Complete Roof Systems logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Complete Roof Systems

Fort Lee, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 14 skylight installation services · 5.0★ from 401 Google reviews

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Report card

Percentile vs other skylight installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Complete Roof Systems is better than 94% of skylight installation services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Complete Roof Systems is better than 93% of skylight installation services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Complete Roof Systems is better than 100% of skylight installation services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Complete Roof Systems is better than 100% of skylight installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Complete Roof Systems is better than 100% of skylight installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Complete Roof Systems is better than 100% of skylight installation services.A
100

Reviews for your job

Customers hired Complete Roof Systems for 8 kinds of job.

Complete Roof Systems for skylight repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$4,000–6,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8

All 7 Google reviews tagged “Skylight repair”

Tal10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Exceptional service I recently worked with Complete Roofing System (CRS) and couldn’t be happier with the experience. Mike Stone was fantastic — he personally came out, thoroughly explained my roof leak issue, took photos, and made everything easy to understand. His team was professional, efficient, and completed…

Paid $4,000–6,000Great priceGutter repairsSkylight repairRoof repair for storm & wind damage
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cannot say enough good things about CRS So great with communication every step of the way and so excellent with care of property and cleanup. Also, wonderful crew and amazing job Kelvin with coordination everything and using a fantastic electrician when needed. The roof looks amazing but everything about they did…

Gutter repairsSkylight repairAttic venting repairs
Renee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

CRS did a great job on my roof and glass window replacement. They were very responsive to my needs and did the jobs quickly. Their follow up was excellent too, checking in after the fact to make sure everything was still ok, which it was. Giancarlo and Amanda - and every employee - was a pleasure to deal with. I highly recommend them.

Skylight repairWindow installationRoof repair for storm & wind damage
F2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Gian Carlo and his crew are amazing. They came onto the job from start to finish and made sure I was completely satisfied. Will definitely recommend and hire again!!!

Roof inspectionSkylight installationSkylight repair+ Responsiveness+ Punctuality+ Quality
mark11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are the best - The follow up is amazing Mike Stone the account exec is always there when you need him - Amazing to have a company so responsive for a service that you think you only need every 20 years.

Roof installationSkylight repair
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

CRS replaced our roof about two years ago and did a great job. Recently, we developed a minor leak around a skylight. After I called, Mike came over to the house and sealed where the leak was. Great installation and service. I would recommend them!!

Skylight repair
Jason8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very professional and friendly service. Gave a great explanation of what was being done with before and after pictures. Great cleanup job after work was done. Will definitely recommend there services and will be using them for future needs.

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality

Price

$13k+295% vs typical skylight installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 43%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation115$7.5k–$21k
Gutter installation48—
Roof repair46$539–$6.3k
Roof inspection22—
Skylight installation18—
Roof damage repair18$497–$7.9k
Roof repair for storm & wind damage16$371–$5.7k
Gutter repairs15$371–$2.9k

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