Highly recommended. Extremely professional, honest and knowledgeable. Went above and beyond to make sure I was informed and comfortable with the testing process.

Complete Testing Solutions
Complete Testing Solutions at a glance
Google reviewers rate Complete Testing Solutions five stars based on thirty-nine reviews, noting the owner replies to over half of them. Customers frequently cite the firm's expertise in mold, asbestos, and air quality testing, emphasizing punctual appointments, transparent pricing, and rapid turnaround for lab results. Recurring themes include clear communication, honest assessments, and helpful guidance on remediation options, with no significant criticisms evident in the provided excerpts.
- Google rating: 5.0 out of 5 from 39 reviews (100% five-star).
- Reviews on this page: 39 Google reviews (38 with written comments).
- Owner responses: the business replied to 62% of reviews.
- Most recent review: August 2, 2026.
- Service: Hazardous Material Removal Service serving Novi, Michigan.
Data from Google, last updated November 2, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
39 Google reviews we collected
- 5 stars39100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 38 written reviews
- Praise11999%
- Complaints11%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude2723%
- Speed & response2521%
- Would recommend2218%
- Communication1412%
- Honesty & trust1311%
- Price & value108%
- Quality & results98%
What customers talk about
We read 38 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dale is personable, experienced, honest, and dedicated to his profession - thorough in his testing, and prompt with the return of the results, explain…”
“…nest, and dedicated to his profession - thorough in his testing, and prompt with the return of the results, explaining things along the way.…”
“If you have any questions or concerns about the environment in your home, I strongly recommend Dale at Complete Testing Solutions.”
“…thorough in his testing, and prompt with the return of the results, explaining things along the way.…”
“He is honest and knowledgeable, and goes the extra mile!”
“…, knowledge of products used, cleaning process, and his knowledge of fair pricing.…”
“s personable, experienced, honest, and dedicated to his profession - thorough in his testing, and prompt with the return of the results, explaining th…”
People customers mention
- Dale 15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Highly recommended. Extremely professional, honest and knowledgeable. Went above and beyond to make sure I was informed and comfortable with the testing process.
I was looking for someone to test for mold in my house and found Dale through a “5 star” review on Next Door. Upon meeting him, I knew that I wanted to work with Dale. Dale is personable, experienced, honest, and dedicated to his profession - thorough in his testing, and prompt with the return of the results,…
Dale was excellent! He is honest and knowledgeable, and goes the extra mile! He has the best prices around and even threw in an extra test (free to us) for my one year old son's bedroom! I wish I had him from the get go! I highly recommend Complete Testing Solutions!
I recently had Complete Testing Solutions come out to the house and address some of the concerns and questions we had. Dale is definitely an expert and is a wealth of knowledge that helped put my family and I at ease. He was prompt, generous with his time, and gave us some excellent recommendations. I also found…
I recently hired Complete Testing Solutions company for a mold inspection at my property, and I couldn't be more pleased with the experience. From the initial phone call to the final report, their service was thorough, professional, and reassuring. I highly recommend Dale from Complete Testing Solutions to anyone in…
Dale was great. It's not easy finding trustworthy service people (as a woman especially). But I'm so glad that I found Dale! He's honest, knowledgeable, and truly wants to help with mold discovery. I appreciated his help and would definitely recommend him to anyone looking for mold testing.
Customer reviews
5.0 ★★★★★ 39 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I was looking for someone to test for mold in my house and found Dale through a “5 star” review on Next Door. Upon meeting him, I knew that I wanted to work with Dale. Dale is personable, experienced, honest, and dedicated to his profession - thorough in his testing, and prompt with the return of the results, explaining things along the way. His many years of experience in the mold remediation industry was invaluable as he guided me through the whole process of mold removal, with recommendations, knowledge of products used, cleaning process, and his knowledge of fair pricing. I will call Dale again the next time I need to test the air in my house.
Thank for the kind words Shelly. It was a pleasure working with you.
Dale was excellent! He is honest and knowledgeable, and goes the extra mile! He has the best prices around and even threw in an extra test (free to us) for my one year old son's bedroom! I wish I had him from the get go! I highly recommend Complete Testing Solutions!
Thank you Liz. I appreciate the kind words.
I recently had Complete Testing Solutions come out to the house and address some of the concerns and questions we had. Dale is definitely an expert and is a wealth of knowledge that helped put my family and I at ease. He was prompt, generous with his time, and gave us some excellent recommendations. I also found him very honest and trustworthy. If you have any questions or concerns about the environment in your home, I strongly recommend Dale at Complete Testing Solutions.
Thank you so much for the great review. It was a pleasure working with you.
I recently hired Complete Testing Solutions company for a mold inspection at my property, and I couldn't be more pleased with the experience. From the initial phone call to the final report, their service was thorough, professional, and reassuring. I highly recommend Dale from Complete Testing Solutions to anyone in need of a trustworthy and competent mold inspection service.
Dale was great. It's not easy finding trustworthy service people (as a woman especially). But I'm so glad that I found Dale! He's honest, knowledgeable, and truly wants to help with mold discovery. I appreciated his help and would definitely recommend him to anyone looking for mold testing.
Dale tested our home for asbestos. Super knowledgeable and personable. Provides quick results and reasonable pricing. Highly recommend!
We have used Complete Testing Solutions multiple times for air sampling in our home and we highly recommend! Dale has a wealth of knowledge, is always respectful of our home, has great communication and very honest. Everyone that we have recommended him to has also been happy with Dale and his work. We definitely trust his expertise and know that we can always rely on him for excellent advice and accurate testing.
I was in the process of purchasing a much older home, and called Dale due to my concerns about possible vermiculite under the blown in cellulose insulation in the attic. When I told him that I was under a time crunch to complete inspections, Dale offered to come out the same day to investigate. He showed up early, was professional, friendly, and took his time explaining his inspection process. He even inspected the rest of the house for any additional areas of concern since he was already onsite. I couldn't believe it when he said there wasn't a fee because he didn't find anything that required testing! Rather than take advantage of my situation, Dale proved that he is an honest businessman and not out to just make a buck. I highly recommend Dale and CTS for any mold or asbestos testing needs. You can be sure you are getting expert service at a fair price. Thanks Dale!
Dale is a true asset to his profession! He is extremely knowledgeable, patient and genuinely cares about his work. He walked us through every step of our testing, answered all of our questions and was always on time & prepared. I feel extremely confident that our home is safe for our family which is priceless! I will definitely reach out to Dale again if I ever need any kind of testing in the future and cannot recommend his services enough!
Business details
- Address: 425 Parkview Blvd, Lake Orion, MI 48362
- Phone: (248) 764-3988
- Website: completetestingsolutionsmi.com
- Service area: Novi, MI