ETC has always gone above and beyond for our company. Jakob Sims has always worked to squeeze us in your busy schedules!!

Environmental Testing & Consulting, Inc.
Environmental Testing & Consulting, Inc. at a glance
Google reviewers rate Environmental Testing & Consulting, Inc. 4.9 out of 5 based on 99 reviews, with the owner responding to nearly half of them. Customers frequently praise the firm's training classes, highlighting knowledgeable and engaging instructors who make complex environmental topics easy to understand. Positive feedback also notes professional responsiveness and clear communication during lab visits and sample drop-offs. However, one low-star review indicates a client decided not to use the company again for testing services.
- Google rating: 4.9 out of 5 from 99 reviews (98% five-star).
- Reviews on this page: 99 Google reviews (68 with written comments, 2 with photos).
- Owner responses: the business replied to 48% of reviews.
- Most recent review: October 23, 2026.
- Service: Hazardous Material Removal Service serving Novi, Michigan.
Data from Google, last updated November 2, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
99 Google reviews we collected
- 5 stars9798%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star22%
Praise vs complaints
Phrases our text analysis found in 68 written reviews
- Praise4898%
- Complaints12%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1735%
- Would recommend1531%
- Quality & results1224%
- Honesty & trust24%
- Speed & response12%
- Communication12%
- Price & value12%
What customers talk about
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The class was outstanding and the instructor is very knowledgeable and helpful.”
“I highly recommend their services to anyone seeking knowledgeable, reliable, and results driven environmental professionals.”
“Their team delivers exceptional service and outstanding quality of work in the environmental consulting field, including environmental hazard evaluati…”
“Every interaction has been handled with professionalism, attention to detail, and a genuine commitment to client success.”
“They're responsive, helpful, knowledgeable, and so personable.”
“Rob is an excellent instructor, very well informed, and communicates well!”
“They did exactly what they said they were going to do when they said they’d do it for exactly what they said it would cost.”
People customers mention
- Rob 5 reviews
- Ryan 4 reviews
- Andrew 4 reviews
- Class 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
ETC has always gone above and beyond for our company. Jakob Sims has always worked to squeeze us in your busy schedules!!
This class was very informative and the instructor, Ryan, was really good. Made something that had the potential to be boring, fun…
Great class lead by the director. They are an explanatory resource for less cert and I will be using them for testing in the future!I strongly recommend. I don’t leave reviews unless someone deserves it.
It has truly been a pleasure working with everyone at this organization. Mark Smith, Katelyn Gatz, Tiffany Meadows, Jakob Sims, Patricia Stephen, Samantha Cole, Brandon Chambers, Holly Wilcox and Jeremy Westcott consistently exemplify the highest standards of professionalism, responsiveness, and industry expertise.…
Excellent instructor, high energy, knowledgeable, made a tough course very enjoyable. Greatly appreciate your time Rob!!!
Rob was excellent. Very energetic, informative and you can tell he knows his stuff. 10/10 would recommend
Photos
Customer reviews
4.9 ★★★★★ 99 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The class was outstanding and the instructor is very knowledgeable and helpful.
Great instructor, enthusiastic and very informative
This class was very informative and the instructor, Ryan, was really good. Made something that had the potential to be boring, fun…
Great class lead by the director. They are an explanatory resource for less cert and I will be using them for testing in the future!I strongly recommend. I don’t leave reviews unless someone deserves it.
It has truly been a pleasure working with everyone at this organization. Mark Smith, Katelyn Gatz, Tiffany Meadows, Jakob Sims, Patricia Stephen, Samantha Cole, Brandon Chambers, Holly Wilcox and Jeremy Westcott consistently exemplify the highest standards of professionalism, responsiveness, and industry expertise. Their team delivers exceptional service and outstanding quality of work in the environmental consulting field, including environmental hazard evaluations, property risk assessments, and ensuring compliance with local, state, and federal regulations. Every interaction has been handled with professionalism, attention to detail, and a genuine commitment to client success. I highly recommend their services to anyone seeking knowledgeable, reliable, and results driven environmental professionals.
Great instructor who covers the material in a way that is easy to understand
Rob is an excellent instructor, very well informed, and communicates well!
Excellent instructor, high energy, knowledgeable, made a tough course very enjoyable. Greatly appreciate your time Rob!!!
Rob was excellent. Very energetic, informative and you can tell he knows his stuff. 10/10 would recommend
Business details
- Address: 38900 W Huron River Dr, Romulus, MI 48174
- Phone: (734) 955-6600
- Website: 2etc.com
- Service area: Novi, MI