Window installation service · Bal Harbour, FL · reviewed since 2013
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%85+22.2Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 35 window replacement servicesiPosition by Experts Score among all companies we track in this category. · better than 56%
4.9★★★★★77 Google reviews · 10 photos
99%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate the company 4.9 out of 5 based on 77 reviews, highlighting rapid same-day response times and efficient handling of broken glass, old window repairs, and screen installations. Customers frequently describe the service as professional, punctual, and reasonably priced, noting that staff communicate clearly and leave work areas clean. The owner rarely responds to reviews, yet clients consistently praise the attention to detail and ability to fix obsolete hardware that other providers refuse to handle.
Google rating: 4.9 out of 5 from 77 reviews (99% five-star).
Reviews on this page: 77 Google reviews (72 with written comments, 5 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: October 30, 2026.
Service: Window Replacement Service serving Bal Harbour, Florida.
Data from Google, last updated November 10, 2026.
Score profile vs other window replacement services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Complete Window Service inc.Window Replacement Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Complete Window Service inc.: 91/100 on this factor. Category median: 91.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Complete Window Service inc.: 85/100 on this factor. Category median: 89.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Complete Window Service inc.: 98/100 on this factor. Category median: 91.A
98
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Complete Window Service inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Complete Window Service inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
77 Google reviews we collected
4.9of 5
5 stars7699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
100%praise
Praise200100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price950%
Reasonable844%
Overpriced00%
Not sure16%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5126%
Would recommend4221%
Speed & response3920%
Quality & results2814%
Price & value1910%
Honesty & trust168%
Communication53%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, knowledgeable, and incredibly thorough.”
“I couldn’t be happier with the service and highly recommend George to anyone looking for a reliable and exceptional contractor!”
“Jorge came the same day and repaired an old window that most companies would have refused to repair, and gave me a very fair price.”
“He did a great job -very professional and friendly.”
“He arrived quickly to fix the damage and did an excellent job (and it was a great price).”
“George is knowledgeable, professional and gives you honest guidance on what is needed for your home.”
“He was very capable, reliable hardworking, communicatelive, helpful and efficient and has good, fair prices.”
People customers mention
Jorge12 reviews
George9 reviews
Fuentes3 reviews
Miami3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Complete Window Service inc. for 7 kinds of job. Pick one to see what they paid and said.
Leila6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
⭐⭐⭐⭐⭐
George did an absolutely amazing job! He was professional, knowledgeable, and incredibly thorough. Not only did he fix the window perfectly, but he went above and beyond to make sure every detail was taken care of and everything was working flawlessly. His attention to detail and commitment to doing the job…
CherilynLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Excellent work! Came to my home and replaced the window panel. Excellent customer service. Highly recommended 😁
Great priceGlass installationWindow repair
Ana7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Unbelievable service highly recommend. Great workmanship and reliable. Jorge went above and beyond
SophiaLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This was a great experience! George is knowledgeable, professional and gives you honest guidance on what is needed for your home.
I recommend him with my eyes closed
Rolando4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
El dueño (que me atendió personalmente) Increíblemente profesional, una persona de confiar y con una mano de obra impecable. Quedo muy agradecido por los servicios de Complete Window Service, muy recomendado ! 🙏🏼
Great priceWindow repair
SandraLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
You must use this company!!
They can repair old and obsolete windows. Jorge came the same day and repaired an old window that most companies would have refused to repair, and gave me a very fair price. He has a work ethic that is rarely seen these days, and has been in the business a very long time. I cannot say…
⭐⭐⭐⭐⭐
George did an absolutely amazing job! He was professional, knowledgeable, and incredibly thorough. Not only did he fix the window perfectly, but he went above and beyond to make sure every detail was taken care of and everything was working flawlessly. His attention to detail and commitment to doing the job right truly stood out. It’s rare to find someone who takes this much pride in their work. I couldn’t be happier with the service and highly recommend George to anyone looking for a reliable and exceptional contractor!
Cherilyn SmithLocal Guide · 3 reviewsiTotal number of Google reviews Cherilyn has written across all businesses on Google Maps, not just this one.
This was a great experience! George is knowledgeable, professional and gives you honest guidance on what is needed for your home.
I recommend him with my eyes closed
Vicente Campos2 reviewsiTotal number of Google reviews Vicente has written across all businesses on Google Maps, not just this one.
El dueño (que me atendió personalmente) Increíblemente profesional, una persona de confiar y con una mano de obra impecable. Quedo muy agradecido por los servicios de Complete Window Service, muy recomendado ! 🙏🏼
Price assessment: Great price
Services: Window repair
Sandra SmithLocal Guide · 13 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
You must use this company!!
They can repair old and obsolete windows. Jorge came the same day and repaired an old window that most companies would have refused to repair, and gave me a very fair price. He has a work ethic that is rarely seen these days, and has been in the business a very long time. I cannot say enough positive things about this company! I will certainly be using Complete Window Service again in the future.
Thank you Jorge! You’re the BEST!
Price assessment: Great price
Services: Window repair
BEATRIZ BAQUEDANO1 reviewiTotal number of Google reviews BEATRIZ has written across all businesses on Google Maps, not just this one.
George was amazing! He came the same day and finished the job in less than an hour. Pricing is reasonable. Very professional and efficient. Would definitely recommend!
