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Window & Sliding Door Repair

Glass repair service · Bal Harbour, FL · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%96+14.6Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 35 window replacement servicesPosition by Experts Score among all companies we track in this category. · better than 94%
5.0 ★★★★★ 234 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Nov 2026latest review

Window & Sliding Door Repair at a glance

Customers report that Window & Sliding Door Repair handles sliding glass doors, impact windows, locks, and tracks with professional attention to detail. Recurring themes include punctual arrivals, rapid response times, clear communication, and fair pricing for repairs and replacements. The business earned a 5/5 rating from 234 reviews, with the owner responding to 100% of feedback. No common criticisms appear in the provided excerpts, as all listed reviews are five-star ratings praising the efficiency and quality of the service.

  • Google rating: 5.0 out of 5 from 234 reviews (100% five-star).
  • Reviews on this page: 234 Google reviews (214 with written comments, 45 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 6, 2026.
  • Service: Window Replacement Service serving Bal Harbour, Florida.

Data from Google, last updated November 10, 2026.

Score profile vs other window replacement services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.

Satisfaction100Reliability99Craft & service–Value96Momentum100Replies to reviews–Satisfaction: 100 (median 91)Reliability: 99 (median 89)Value: 96 (median 100)Momentum: 100 (median 100)
Window & Sliding Door RepairWindow Replacement Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Window & Sliding Door Repair: 100/100 on this factor. Category median: 91.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Window & Sliding Door Repair: 99/100 on this factor. Category median: 89.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 91.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Window & Sliding Door Repair: 96/100 on this factor. Category median: 100.A
96
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Window & Sliding Door Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
–

Bar = this company · dark tick = category median.

Star ratings

234 Google reviews we collected

  • 5 stars234100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 214 written reviews

  • Praise534100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price444%
  • Reasonable556%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response11822%
  • Quality & results10820%
  • Would recommend10219%
  • Staff & attitude9818%
  • Price & value5811%
  • Honesty & trust316%
  • Communication204%

What customers talk about

We read 214 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The window repair was quick, professional, and came out great.”
  • “He and his technician were very professional and did an excellent job.”
  • “He fixed the tracking and the sliding glass doors and the locks definitely would recommend him to anyone that needs to do work like that.”
  • “Did the job very professional very pleased with the job.”
  • “He came by that afternoon for a quote which was very fair, and had it installed 2 days later.”
  • “I highly recommend them to anyone looking for fast, reliable, and high-quality service”
  • “Great communication and explanation for what needed to be done.”

People customers mention

  • Joseph 32 reviews
  • Miami 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I highly recommend Joseph. Our sliding glass doors were such a mess I thought we were going to have to replace them. Joseph was able to save them saving us a ton of money.

Reasonable price
Meyer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing job amazing price Thank you 🙏 so much Definitely will be using you again

ChristinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an impact window in our main entrance that needed to be replaced. Very professional team to work with. Great communication and very reliable. Would highly recommend!

Talia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Joseph did an amazing job he showed up on time. Did the job very professional very pleased with the job. He fixed the tracking and the sliding glass doors and the locks definitely would recommend him to anyone that needs to do work like that.

Reasonable price
Joe2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A+ experience! I called Joseph on a Monday morning that an impact window in one of my French doors was cracked. He came by that afternoon for a quote which was very fair, and had it installed 2 days later. He and his technician were very professional and did an excellent job. Great communication and explanation for…

adriana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Reliable, excellent work. Clean, fast. Joseph was super helpful in solving the windows and doors issues. Great can do attitude!

Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 234 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
sarah Del Pino3 reviewsTotal number of Google reviews sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Joseph. Our sliding glass doors were such a mess I thought we were going to have to replace them. Joseph was able to save them saving us a ton of money.

  • Price assessment: Reasonable price
  • Repair wait time: 1–2 hr
Raul HolguinLocal Guide · 20 reviewsTotal number of Google reviews Raul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great professional service will call again! Thank you!

Response from the owner · a week ago

Thank you Raul for the great review

Marissa Delgado4 reviewsTotal number of Google reviews Marissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work, highly recommend!

  • Price assessment: Reasonable price
  • Repair wait time: 0–1 hr
Response from the owner · a week ago

Thank you Marissa for the great review

Meyer Yusupov1 reviewTotal number of Google reviews Meyer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing job amazing price Thank you 🙏 so much Definitely will be using you again

Response from the owner · a month ago

Thank you, Meyer! We’re happy you’re pleased with our work and pricing. We appreciate your trust and look forward to helping you again whenever you need us! 🙏

Christina MaldonadoLocal Guide · 15 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had an impact window in our main entrance that needed to be replaced. Very professional team to work with. Great communication and very reliable. Would highly recommend!

Response from the owner · a month ago

Thank you for the wonderful review! We’re glad you were happy with our impact window replacement service, communication, and reliability. It was a pleasure working with you, and we truly appreciate your recommendation!

Talia Benayon1 reviewTotal number of Google reviews Talia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Joseph did an amazing job he showed up on time. Did the job very professional very pleased with the job. He fixed the tracking and the sliding glass doors and the locks definitely would recommend him to anyone that needs to do work like that.

  • Price assessment: Reasonable price
  • Repair wait time: 2–3 hr
Response from the owner · a month ago

Thank you for the great review! We’re glad Joseph arrived on time and that you were pleased with the sliding glass door track and lock repairs. We truly appreciate your recommendation and your trust in our team!

Anita Shuffield1 reviewTotal number of Google reviews Anita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Efficient and very capable

  • Repair wait time: 0–1 hr
Response from the owner · a month ago

Thank you for your review! We’re glad you were pleased with our efficient and professional service. We truly appreciate your business!

Camila TrujilloLocal Guide · 24 reviewsTotal number of Google reviews Camila has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great and very professional, highly recommended!

Response from the owner · a month ago

Thank you for the great review! We’re glad you were pleased with our professional service. We truly appreciate your recommendation!

Joe O2 reviewsTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A+ experience! I called Joseph on a Monday morning that an impact window in one of my French doors was cracked. He came by that afternoon for a quote which was very fair, and had it installed 2 days later. He and his technician were very professional and did an excellent job. Great communication and explanation for what needed to be done. I’ll be sure to call them again with any future needs!

Response from the owner · 2 months ago

Thank you so much for the wonderful review! It was a pleasure helping you replace the cracked impact glass in your French door. We truly appreciate your trust and are glad you were happy with our fair pricing, quick turnaround, communication, and professional installation. Please don’t hesitate to call us if you need any window, glass, or door repairs in the future!

adriana miller5 reviewsTotal number of Google reviews adriana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reliable, excellent work. Clean, fast. Joseph was super helpful in solving the windows and doors issues. Great can do attitude!

  • Price assessment: Reasonable price
  • Repair wait time: 1–2 hr
Response from the owner · 2 months ago

Thank you for the great review! It was a pleasure helping you resolve the window and door issues. We truly appreciate your kind words about our reliability, clean work, and fast service. Please don’t hesitate to call us again if you need any window, glass, or door repairs!

Window & Sliding Door Repair on Google Maps →

Business details