Experts Reviews · Company report
Completely Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Completely Clean

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 963 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Completely Clean is better than 99% of rug cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Completely Clean is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Completely Clean is better than 97% of rug cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Completely Clean is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Completely Clean is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Completely Clean is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Completely Clean for 8 kinds of job.

Completely Clean for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$163–$477
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Area rug cleaning” · showing 40

MargaretLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had this company come in and clean , sanitize , area rugs, tile , flooring and sofa. Everything turned out great and smelled wonderful. I would recommend them to anyone and I'll have them back again

Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great value for the services provided! Communication was excellent and the entire process was seamless. Would definitely use them for rug and upholstery cleaning again!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Value
Hallie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two gentlemen were on time and very nice. I even made last minute changes to the services needed and they were awesome! Will use again.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Monica13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend. Did a great job today cleaning my carpet. Looks like new again. Professional and on time.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. I would use them again and recommend them to friends and family

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had a stain in my carpet for three years. I forgot to even mention it to the crew because I figured there was no way they could get it out. When I got home the stain was GONE! The carpets looked brand new and my only regret was not having them come out sooner. Great job Rick!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and friendly. Did a great job on the carpet and tile. Would certainly use again and will recommend to friends.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Karin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rick was communicative on arrival time and showed up in the window he stated. He was resourceful with an alternate water source when out outdoor spigot turned out to be broken. He was thorough but fast, and our furniture and area rug turned out fantastic. Highly recommend! We will be contacting him again when it is time for our carpets to be cleaned.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Theresa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great first time experience. Friendly, knowledgeable, professional…will definitely use their services again.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Tracy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have three kids and three cats and a husband - my carpet looked destroyed. They made it look new again. So happy with their work.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Aimee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Able to accommodate a last-minute request on the same day. Extremely professional and did a great job with the clean. Will use again.

Area rug cleaning+ Responsiveness+ Quality+ Professionalism
Hussein10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thanks for doing a great job and will definitely use your service next time!

Area rug cleaningPet stain & odor removal
Derrik5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service. Rick and his teammate kept me informed about what I need to do to prep beforehand, and kept me up to date on when they were going to arrive. My furniture and area rug look great

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
JesseLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work!! Highly recommend Completely Clean

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michael9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great job with our area rugs and very professional and courteous. Will use in the future again. Thanks guys!

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We are really happy with completely clean! Rick was easy to work with and our carpets/ rugs look and smell great!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have about 2000 square feet of carpet in office setting and once a year we have carpets cleaned (paid for by landlord). They sent another carpet cleaning service "not so rite rug" out to clean and the end result was a horrible mess. Left our carpets with extraction streaks that did not show up until the next…

Area rug cleaningFlooring+ Responsiveness+ Punctuality+ Quality
Fred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It had been a while since we professionally cleaned our carpets, so they needed it done very much. Completely Clean did just that!!! Completely cleaned our carpets and they look fabulous!!! They do not rush and give their time to doing a professional job!! We would highly recommend them and use them again.

Area rug cleaning+ Quality+ Professionalism
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Hired Rick to clean my daughters sectional with Chaise and her area rug. While the cream color fabric of the sectional did not come as clean as I would have like it was not anything that they did! Rick gave it his best effort my daughter just let the dog mess up the sectional. The area rug came out clean so I am…

Area rug cleaningUpholstery cleaning+ Professionalism
Koritha11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

If you have carpets that look dingy enough that you occasionally think about replacing them, don’t! Just have this company clean them. My carpets look like new! Amazing results & friendly professionals! Having before and after photos would've been embarrassing, but the results were so impressive that I now wish I…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
GrantLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our dog is a walking disaster zone. He decided last night to carefully decorate our living room rug with more fecal matter than I thought his tiny body could ever hold. Completely clean was responsive and picked up right away even though all other cleaners had closed for the day and scheduled us in for first thing…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Doris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rick and his team did a great job on my carpets.

Area rug cleaningGeneral carpet cleaning
AnyaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would absolutely recommend this company. I had my office carpet cleaned and it looks great. Communications with Rick kept me in the loop about all the steps from getting a quote to getting to my office and the time of having the job completed.

Area rug cleaning+ Responsiveness+ Quality+ Professionalism
Bryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic carpet cleaning job. Rick listened, was thorough, and didn’t rush. Impressed and will use again!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Harper1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

After a year of using our home HARD, it is time for a deep clean. I called Rick with Completely Clean last week. He was able to give me an accurate estimate and quick scheduling. My carpets are not only cleaned thoroughly, but totally disinfected (can you say three kids and two dogs 🤢). I will definitely be using…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
TiaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I cannot express enough how Rick and his crew provided a totally satisfying experience. My small restaurant needed a carpet cleaner today and not only was he able to accommodate us, the job done was AWESOME! He was professional, courteous, on time, honest, no hidden fees andprovided quality work. I would recommend…

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ElizabethLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Total professionals, they did an excellent job!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Michele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Wow! They are aptly named: my couches and rugs are completely clean. They were very thorough. They “brushed” my sofa before cleaning it and removed a lot of pet hair that my vacuum had not. They carefully checked each piece as they cleaned it to make sure it looked perfect. When they left they gave me some pro…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Completely Clean did a great job on our carpets and gave me valuable information on continued maintenance that I can do. Very friendly, very professional. Great job!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lilly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Completely Clean was professional, courteous and cleaned our carpets better than any other company we’ve had in 20 years. Multiple stains that prior carpet cleaners could not remove were “completely cleaned!” Very pleased with their job and will absolutely be using them in the future! Thanks Rick!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Cassie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Quick response and great job! Will use them again!

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They did a beautiful job. Will definitely use them again.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I was needing a company to do a cleanup of some furniture and carpet it was about 5pm at this time the other company's didn't seem interested or wanted outrageous fees then I found completely clean I was thinking since it was getting late they would hurry up and go home I was way wrong these guys spent time making…

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Great priceCarpet cleaningArea rug cleaning
LaurenLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Kathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningFlooring+ Responsiveness+ Punctuality+ Quality
Angela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jeffrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Carpet steam cleaningArea rug cleaning+ Quality+ Value
Miles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Show more area rug cleaning reviews (4 more) →

Price

$274+6% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning136$153–$334
Upholstery cleaning70$170–$340
Carpet steam cleaning68$158–$347
Pet stain & odor removal66$139–$373
Area rug cleaning44$163–$477
Flooring8$536–$1.1k
Water removal3—
Mattress cleaning3—

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