Experts Reviews · Company report
Completely Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Completely Clean

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 963 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Completely Clean is better than 99% of rug cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Completely Clean is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Completely Clean is better than 97% of rug cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Completely Clean is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Completely Clean is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Completely Clean is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Completely Clean for 8 kinds of job.

Completely Clean for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.68
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 68 Google reviews tagged “Carpet steam cleaning” · showing 20

Milton10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rick is very straightforward, he and his crew did a very thorough job unlike the big box companies that do a couple of passes and they are out of the door quickly

Reasonable priceCarpet steam cleaning
Debby8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I highly recommend Completely Clean and owner Rick for your carpet cleaning needs! He was friendly and professional and the price was very reasonable. I will definitely use this company again! My rugs look great!

Reasonable priceCarpet steam cleaning
Benjy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing! From the moment I called, Rick was extremely helpful, easy to schedule, and accommodating. He was very communicative via text the day of the appointment and showed up on time. Our carpets hadn’t been cleaned in a long time and he spent a long time getting out spots and making it look almost new again. Great…

Great priceCarpet steam cleaning
MargaretLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had this company come in and clean , sanitize , area rugs, tile , flooring and sofa. Everything turned out great and smelled wonderful. I would recommend them to anyone and I'll have them back again

Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
RandyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Prompt. Great communication. Explained the very detail and didn’t do work that wasn’t needed.

Paid $150–200Reasonable priceCarpet steam cleaning
Kristen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Completely Clean did a VERY thorough job and great communication. He explained the process. I have already referred him to many people.

Paid $500+Reasonable priceCarpet steam cleaning
Gina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good and prompt communication from initial inquiry call to job completion. Job well done!

Paid $200–250Reasonable priceCarpet steam cleaning
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great communication and an amazing clean! I didn't think my carpets were capable of being this clean. I have used other companies for a twice a year cleaning and I have never seen my carpets turn out this good. Will be using again!

Customer photo from Emma's review
Reasonable priceCarpet steam cleaning
Kristin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great experience!

Paid $500+Great priceCarpet steam cleaning
Margaret3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Promptly returned my inquiry on the day I submitted it. Very customer satisfaction focused and my home smell nice and fresh with clean carpet and area rugs. Thanks much!

Carpet steam cleaning
StacieLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They did a great job! All my stains were removed. They took their time and had great customer service. I highly recommend this company.

Carpet steam cleaning
Rachel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Completely Clean was quick to respond to our inquiry, very communicative and did a wonderful job at a great price. Highly recommend!!

Carpet steam cleaning
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent job no issues. Good communication and the young man who performed the service was pleasant and respectful. I was very impressed.

Paid $200–250Reasonable priceCarpet steam cleaning
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super responsive, respectful, on time and my carpets look and smell great!

Great priceCarpet steam cleaning
Hannah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! I recommend to everyone who wants a good service with the the right price

Great priceDrapes & curtain cleaningCarpet steam cleaning
PaulaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was very pleased with Rick from the moment we called to inquire about the carpet cleaning. He gave us all the information we needed and was very transparent - something that is missing a lot in businesses these days. This was our first time using Completely Clean and we are very happy with the results. I would…

Reasonable priceCarpet steam cleaning
M7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

very efficient and priced right for a quality job. i Will definitely use again. Thank you. the best carpet cleaner company 😃

Reasonable priceCarpet steam cleaning+ Quality+ Professionalism+ Value
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They were amazing. Was able to come early, pricing fair and they were able to get stains out of my cream couch that other mainstream cleaning companies left behind.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Dan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication! Took the time to go through the cleaning process prior to starting the job. Very responsive to questions and concerns. Very thorough cleaning! Would highly recommend and plan on using again in the future.

Carpet steam cleaning
Debra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My first time using this company. They did a great job. I will use then again

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality

Show more carpet steam cleaning reviews (48 more) →

Price

$274+6% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning136$153–$334
Upholstery cleaning70$170–$340
Carpet steam cleaning68$158–$347
Pet stain & odor removal66$139–$373
Area rug cleaning44$163–$477
Flooring8$536–$1.1k
Water removal3—
Mattress cleaning3—

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