Experts Reviews · Company report
Completely Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Completely Clean

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 963 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Completely Clean is better than 99% of rug cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Completely Clean is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Completely Clean is better than 97% of rug cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Completely Clean is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Completely Clean is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Completely Clean is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Completely Clean for 8 kinds of job.

Completely Clean for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.136
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 70

All 136 Google reviews tagged “General carpet cleaning” · showing 20

Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They were amazing. Was able to come early, pricing fair and they were able to get stains out of my cream couch that other mainstream cleaning companies left behind.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Iris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and his team did an awesome job cleaning the carpet in my living room. I had just moved in to my townhouse, only to discover a pretty strong cat pee odor. Rick walked me through what the cleaning process would look like over the phone, and also provided a fair price estimate. I'm certain the floor used to be…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
jill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our carpet hasn’t been cleaned in probably ten years other than us spot cleaning with a store bought carpet cleaner. They showed up on time and did superior work on our carpet. It truly looks brand new. Will use again regularly from here forward.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and his crew knocked it out of the park. They were on time, did a great job and at a reasonable price. I’ll definitely be back 👍

General carpet cleaningUpholstery cleaning
andrew12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called on Thursday and they put me on their schedule for Saturday because I was moving in Sunday. I was very grateful they could squeeze me in. Communication was on point and the carpets looked great. Apparently the previous owners had a pet problem that I didn’t know about. The company volunteered to come out a…

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Quality+ Professionalism
Nafu195 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★

After researching carpet cleaners on Google my son and I decided up on completely clean due to the numerous positive reviews and before and after pictures. The 2 gentlemen that serviced my house were cleaning my 3 upstairs bedrooms and took about an hour and a half. During their visit they helped themselves to my…

General carpet cleaning− Responsiveness− Quality
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Carolyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience. I would use them again and recommend them to friends and family

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Casey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Completely Clean team arrived on time and were very professional and quick with their work; the outdoor spigot did not work, but they quickly adapted to find a solution. In addition, Rick was very communicative and responsive!

General carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
MiaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had my carpet cleaned by ALL but it wasn’t done right until Completely Clean cleaned it. Out-freaking-standing!!!!! Just amazing work from start to finish. Thank you so much!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
AshishLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommended.

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Uladzimir8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service!

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Tony7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job. Amazing quality of work. Professional, and detail oriented. 10 out of 10⭐️⭐️⭐️⭐️⭐️

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AmberLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently had completely clean out twice - once for general carpet cleaning and again for tile/grout cleaning. Both jobs involved quite a bit of square footage and all flooring was original to the house. The guys did great on both jobs - making all of our flooring almost look new again. One thing definitely worth…

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had a stain in my carpet for three years. I forgot to even mention it to the crew because I figured there was no way they could get it out. When I got home the stain was GONE! The carpets looked brand new and my only regret was not having them come out sooner. Great job Rick!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Jeffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with this company. I have pets and had many accident stains. They got out ALL of the stains!! Very professional. Definitely recommend!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and friendly. Did a great job on the carpet and tile. Would certainly use again and will recommend to friends.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Corey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thanks to Rick & team at Completely Clean for such a great service. Carpet looks new again! Would definitely recommend and will definitely be doing more business in the future if I ever need!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Communicated with me, advised me and provided great personalized service.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Exceptional job! Great communicators and will be calling again. Thank you!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism

Show more general carpet cleaning reviews (116 more) →

Price

$274+6% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning136$153–$334
Upholstery cleaning70$170–$340
Carpet steam cleaning68$158–$347
Pet stain & odor removal66$139–$373
Area rug cleaning44$163–$477
Flooring8$536–$1.1k
Water removal3—
Mattress cleaning3—

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