Experts Reviews · Company report
Completely Clean logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Completely Clean

Columbus, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 90 rug cleaning · 5.0★ from 963 Google reviews

Report card

Percentile vs other rug cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Completely Clean is better than 99% of rug cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Completely Clean is better than 99% of rug cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Completely Clean is better than 97% of rug cleaning.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Completely Clean is better than 100% of rug cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Completely Clean is better than 100% of rug cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Completely Clean is better than 100% of rug cleaning.A
100

Reviews for your job

Customers hired Completely Clean for 8 kinds of job.

Completely Clean for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 66 Google reviews tagged “Pet stain & odor removal” · showing 20

RachelLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent team—on time, very responsive and professional, no hard upsells or pressure to do more than what you need. Rick and Mike were a pleasure, and they did a phenomenal job on our sectional. It hasn’t looked or smelled this good in years. 5 stars!!

Customer photo from Rachel's review
Great pricePet stain & odor removal
MargaretLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I had this company come in and clean , sanitize , area rugs, tile , flooring and sofa. Everything turned out great and smelled wonderful. I would recommend them to anyone and I'll have them back again

Reasonable priceCarpet steam cleaningPet stain & odor removalArea rug cleaning
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The fabric looks refreshed, and I’m happy with the quality of the cleaning. Customer service is outstanding! Highly recommend.

Upholstery cleaningPet stain & odor removal
Ashley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They were amazing. Was able to come early, pricing fair and they were able to get stains out of my cream couch that other mainstream cleaning companies left behind.

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Iris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and his team did an awesome job cleaning the carpet in my living room. I had just moved in to my townhouse, only to discover a pretty strong cat pee odor. Rick walked me through what the cleaning process would look like over the phone, and also provided a fair price estimate. I'm certain the floor used to be…

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Kerry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just moved into a new house and Completely Clean did a great job getting all the pet odors out of the carpets and making them feel brand new. Thanks!

Pet stain & odor removal+ Punctuality+ Quality+ Professionalism
jill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our carpet hasn’t been cleaned in probably ten years other than us spot cleaning with a store bought carpet cleaner. They showed up on time and did superior work on our carpet. It truly looks brand new. Will use again regularly from here forward.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very conscientious, prompt & professional. Would highly recommend!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Rachel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick and his team were professional and made service easy to setup, access, and, get scheduled. I appreciated the clear communication on expectations and arrival times.

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
MzLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My sister stayed with me and had her dog with her for two months from California. You could smell the dog when she left they came And cleaned the house and you could no longer smell the puppy!!!!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Monica13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend. Did a great job today cleaning my carpet. Looks like new again. Professional and on time.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tyler7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great company.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Brijesh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick is one awesome dude. I had to get a condo ready for a move in on short notice and he came out late in the day and got the job done. Excellent customer service and superior quality cleaning

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cassie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rick was beyond great ! Response quick ! They were fast and efficient!

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Corey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thanks to Rick & team at Completely Clean for such a great service. Carpet looks new again! Would definitely recommend and will definitely be doing more business in the future if I ever need!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Communicated with me, advised me and provided great personalized service.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Alon8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Exceptional job! Great communicators and will be calling again. Thank you!

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Quality+ Professionalism
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called last minute with a request for cleaning servicea. They added my on same day and worked after hours to help me with cleaning before hosting an event. Highly recommended!!!

Carpet steam cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Matt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My wife and I were thoroughly impressed with their attention to detail, professionalism, and love the smell from their safe organic cleaning products. We both were thinking the same thing as we observe them working, wishing that 18 months ago, when we had our flood damage, we would have known about Completely Clean,…

Upholstery cleaningPet stain & odor removalService not listed+ Responsiveness+ Punctuality+ Quality
Hussein10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thanks for doing a great job and will definitely use your service next time!

Area rug cleaningPet stain & odor removal

Show more pet stain & odor removal reviews (46 more) →

Price

$274+6% vs typical rug cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 59%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning136$153–$334
Upholstery cleaning70$170–$340
Carpet steam cleaning68$158–$347
Pet stain & odor removal66$139–$373
Area rug cleaning44$163–$477
Flooring8$536–$1.1k
Water removal3—
Mattress cleaning3—

Compare with