Computer repair service · Escondido, CA · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 50 computer repair servicesiPosition by Experts Score among all companies we track in this category. · better than 82%
5.0★★★★★36 Google reviews · 8 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Computer Services Unlimited five stars based on thirty-six reviews, noting that the owner responds to every comment. Customers frequently cite the business's reasonable pricing, quick turnaround times, and clear communication regarding repair plans. Services include hardware upgrades, virus removal, and network support for both individuals and small businesses. The reviews contain no low-star ratings, so no common criticisms are identified in the provided data.
Google rating: 5.0 out of 5 from 36 reviews (97% five-star).
Reviews on this page: 36 Google reviews (29 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: April 23, 2026.
Service: Computer Repair Service serving Escondido, California.
Data from Google, last updated October 29, 2026.
Score profile vs other computer repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.
Computer Services UnlimitedComputer Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Computer Services Unlimited: 96/100 on this factor. Category median: 91.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Computer Services Unlimited: 94/100 on this factor. Category median: 86.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Computer Services Unlimited: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Computer Services Unlimited: 93/100 on this factor. Category median: 98.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Computer Services Unlimited: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
36 Google reviews we collected
5.0of 5
5 stars3597%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 29 written reviews
100%praise
Praise64100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1422%
Speed & response1219%
Price & value1117%
Quality & results1016%
Honesty & trust813%
Would recommend711%
Communication23%
What customers talk about
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It was nice to have someone listen to what I wanted first, then lay out a descriptive plan.”
“Hinger is a knowledgable, efficient owner/technician.”
“confident in CSU to solve any IT issue that will arise, reasonably priced, in a timely fashion.”
“…continue helping in returning it and finding a better one, which he thoroughly tested when it came in to ensure I got a good machine.…”
“Professional, responsive, and genuinely committed to running a solid business.”
“I would highly recommend him for all your computer, network, camera needs.”
“They are very friendly and communicated with me until I felt comfortable throughout my computer upgrade.”
People customers mention
David9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
KKenLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Mr. Hinger is a knowledgable, efficient owner/technician. It was nice to have someone listen to what I wanted first, then lay out a descriptive plan. I would highly recommend him for all your computer, network, camera needs. -Ken Dodson
CcraigLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
confident in CSU to solve any IT issue that will arise, reasonably priced, in a timely fashion. thoroughly recommend!
OOwenLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
I utilize David's services to support my small business. He is fabulous! Talented, communicative, reliable, affordable. I'm so grateful I found him!
AAllLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
We’ve been working with David at Computer Unlimited Services for a long time, and he’s always been great to work with. Professional, responsive, and genuinely committed to running a solid business.
Always happy to support a business that takes care of its customers the way he does.
Looking forward to continuing our relationship for years to come.
Bbeximus3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
I brought my computer in because I lost video on my computer, I suspected something was wrong with the GPU. I brought it in and It was fixed within a couple of hours. Didn’t cost me very much at all. I’m definitely going to come back here For anything else. I might have trouble with.
CCaseyLocal Guide · 49 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
David is the best! I most recently dropped in to upgrade my RAM and they did it in minutes.
I also continue to use David for remote access help and will keep him as my go to even when we move out-of-state next year.
If you are looking for high-quality, high-speed service on anything computer-related, this should be your 1st stop.
Mr. Hinger is a knowledgable, efficient owner/technician. It was nice to have someone listen to what I wanted first, then lay out a descriptive plan. I would highly recommend him for all your computer, network, camera needs. -Ken Dodson
Response from the owner · 6 months ago
Thank you so much for sharing your experience and for recommending Computer Services Unlimited. Hearing that you felt listened to and appreciated the clear plan provided means a lot. Your feedback is truly valued and helps highlight our commitment to attentive and knowledgeable service.
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craig petersLocal Guide · 68 reviewsiTotal number of Google reviews craig has written across all businesses on Google Maps, not just this one.
confident in CSU to solve any IT issue that will arise, reasonably priced, in a timely fashion. thoroughly recommend!
Response from the owner · 6 months ago
Thank you so much for sharing your positive experience and for recommending Computer Services Unlimited. It means a lot to know you feel confident in our team and appreciate the value and efficiency we strive to provide. Your support is truly appreciated.
O
Owen ZinamanLocal Guide · 31 reviewsiTotal number of Google reviews Owen has written across all businesses on Google Maps, not just this one.
I utilize David's services to support my small business. He is fabulous! Talented, communicative, reliable, affordable. I'm so grateful I found him!
Response from the owner · 9 months ago
Thank you so much for your kind words, Owen. It's wonderful to hear that you value David's expertise and support for your business. Your appreciation truly means a lot to us.
A
All Pro PayLocal Guide · 15 reviewsiTotal number of Google reviews All has written across all businesses on Google Maps, not just this one.
We’ve been working with David at Computer Unlimited Services for a long time, and he’s always been great to work with. Professional, responsive, and genuinely committed to running a solid business.
Always happy to support a business that takes care of its customers the way he does.
Looking forward to continuing our relationship for years to come.
Response from the owner · 11 months ago
Thank you so much for sharing your experience and for your kind words about David and our team. It means a lot to know that our professionalism and commitment to customer care have made a positive impact. We truly appreciate your ongoing support and trust in our services.
B
beximus3 reviewsiTotal number of Google reviews beximus has written across all businesses on Google Maps, not just this one.
I brought my computer in because I lost video on my computer, I suspected something was wrong with the GPU. I brought it in and It was fixed within a couple of hours. Didn’t cost me very much at all. I’m definitely going to come back here For anything else. I might have trouble with.
Response from the owner · a year ago
Thank you for sharing your experience and for your kind words. We're happy to hear your computer was up and running quickly and that you found the service affordable. It’s great to know you would consider us again for future needs.
C
Casey MarkeeLocal Guide · 49 reviewsiTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
David is the best! I most recently dropped in to upgrade my RAM and they did it in minutes.
I also continue to use David for remote access help and will keep him as my go to even when we move out-of-state next year.
If you are looking for high-quality, high-speed service on anything computer-related, this should be your 1st stop.
Response from the owner · 3 years ago
Thank you so much for taking the time to share your positive experience with our team at Computer Services Unlimited. We are thrilled to hear that Chris and David were able to quickly and efficiently solve the issues you were experiencing with your Dell laptop and provide additional services to optimize your device. We appreciate your recommendation and look forward to serving you in the future.
P
Phrawgz6 reviewsiTotal number of Google reviews Phrawgz has written across all businesses on Google Maps, not just this one.
CSU's David is knowledgeable, honest, friendly, helpful, and workable. I needed to assess and fix multiple separate issues with my HP laptop and he diagnosed it... worked with me on figuring whether my best option would be to replace it with a new or refurbished one, or whether to dive into trying to replace specific parts that were most likely related to the issue (which might be a bit of a crapshoot).
We ultimately determined it would be best to source a refurbished one and he used his network to help with that. We got a bit of a bum product from the first seller and he took responsibility to continue helping in returning it and finding a better one, which he thoroughly tested when it came in to ensure I got a good machine.
Aside from the list price + shipping cost of the replacement, he only charged me his very reasonable initial diagnostic fee. His integrity, responsibility, responsiveness, and follow through on my issue was incredible. He even offered to return the balance remaining from my initial 3rd party purchase that got returned (the second 3rd party replacement was about $50 or $60 cheaper), but he TOTALLY deserved to keep it, so I told him it's his.
You will not regret working with CSU or David. The Escondido area is better for having him! I'll definitely be returning if the need arises.
Response from the owner · a year ago
Thank you for your kind words about your experience with David and Computer Services Unlimited. It’s wonderful to hear that David’s expertise and dedication made such a positive impact on your laptop’s repair journey. We are proud to have team members like him who go above and beyond to ensure customer satisfaction. Your feedback is greatly appreciated and serves as a testament to the commitment we strive to deliver every day. We're glad to have been able to assist you, and your recommendation means a lot to us.
A
arnold a3 reviewsiTotal number of Google reviews arnold has written across all businesses on Google Maps, not just this one.
David was quick to find out the issue I was having with my newly built PC & very informative as well. Would 100% recommend to anyone having problems with computers.
Response from the owner · a year ago
Thank you for taking the time to share your positive experience with David at Computer Services Unlimited. We are thrilled to hear that he was able to quickly identify and address the issue with your PC, and that you found his assistance informative. We appreciate your recommendation and hope to assist you with any future computer needs you may have.
A
Anonymous AnonymousLocal Guide · 54 reviewsiTotal number of Google reviews Anonymous has written across all businesses on Google Maps, not just this one.
Thank you for taking the time to leave a review, Michael. We are glad to hear that you found our store to be helpful. Please don't hesitate to reach out if you have any further questions or need assistance in the future.
M
Matthew WeltyLocal Guide · 35 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Thank you for taking the time to leave such positive feedback about David. We are thrilled to hear that he was able to provide you with exceptional IT support. If you ever need assistance in the future, please don't hesitate to reach out.
