Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Concours Motors Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Concours Motors Auto Repair

San Buenaventura (Ventura), CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.9★ from 811 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Concours Motors Auto Repair is better than 91% of tire repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Concours Motors Auto Repair is better than 92% of tire repair shops.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Concours Motors Auto Repair is better than 97% of tire repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Concours Motors Auto Repair is better than 98% of tire repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Concours Motors Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Concours Motors Auto Repair is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Concours Motors Auto Repair for 8 kinds of job.

Concours Motors Auto Repair for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Air conditioning”

oliver1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I rarely leave reviews, but Concours Motors earned this one. I brought them my 2007 BMW M5, a car that requires experience, patience, and careful diagnosis. Rather than guessing or pushing unnecessary repairs, the team took the time to understand the problem, communicate clearly, and keep me informed throughout the…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
Annalisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I've been going to Concours Motors since 2019. Even though I don't live in California full-time anymore, I continue to get my repairs and oil changes done here whenever I'm in town because the service is that excellent. Whenever I need work done on my car and I'm in Southern California, I always come to them because…

Electrical repairAir conditioningOil change
janine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been bringing my cars here for years! I love the customer service I’ve received and the quality of the repairs and service. I also love the fact that they always tell me of what may be coming up in the future. I highly recommend Concours Motors❤️

Great priceGeneral repairs & maintenanceVehicle InspectionBrakes
Junie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

i love that everything that they serviced was written and taken pictures of. mechanics and Shelby service manager is very good at his craft. i took my bmw and benz for service and was very satisfied with their great work!!!!

Reasonable priceVehicle InspectionAir conditioningOil change
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Concours Motors, and it's service department, especially Phil at the front desk are the best I have had the pleasure of depending on. My '88 560SL has never been more pampered and runs like a new car. Thanks Phil and your co-workers for jobs well done.

Air conditioningGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This business deserves all of its rave reviews. They fixed my a/c in half a day without an appointment. The staff was professional, providing clear explanations. Well done!

Air conditioningTires+ Punctuality+ Quality+ Professionalism
Larry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Air conditioningAuto engine diagnosticEngine repair+ Quality+ Professionalism
Hanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Armand1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioningEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 73%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance152—
Oil change121—
Auto engine diagnostic61—
Vehicle Inspection59—
Air & cabin filter replacement43—
Transmission41—
Brakes40—
Engine repair35—

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