Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Concours Motors Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Concours Motors Auto Repair

San Buenaventura (Ventura), CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.9★ from 811 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Concours Motors Auto Repair is better than 91% of tire repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Concours Motors Auto Repair is better than 92% of tire repair shops.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Concours Motors Auto Repair is better than 97% of tire repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Concours Motors Auto Repair is better than 98% of tire repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Concours Motors Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Concours Motors Auto Repair is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Concours Motors Auto Repair for 8 kinds of job.

Concours Motors Auto Repair for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Auto brake repair”

Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Concours Motors team always does a great job! My car leaves running smoothly after thorough inspections and services. They’ve earned a customer for life. You can tell it’ll be great with the condition their garage is in, clean and everything in its place.

TiresGeneral repairs & maintenanceElectrical
DLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Concourse is fantastic. Great team of knowledgeable staff. They have been taking care of our 2010 Range Rover HSE L322 and it’s got around 80k miles. With their help we’re confident we’ll get another 80 no problem. If you have European car, this is the place.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
John13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service and friendly, nice staff. Will be back again soon! Great communication and my car was ready earlier than expected!

Great priceGeneral repairs & maintenanceAuto brake repairWiper blade installation
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The team at Concourse has taken care of us very well. We have a 2002 Volvo and their service and expertise keep it running great for us.

Reasonable priceAuto brake repair
Erin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent customer service! Previously, I only used Land Rover for my maintenance issues, I switched to Concours when I moved out of LA. They are efficient, effective & honest… you are much more than a #, you’re a person. I have had quite a lot of work done as I own a vintage RR (2011) - the quality of work/parts…

Reasonable priceGeneral repairs & maintenanceAuto brake repairBrakes
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had what I consider a major repairs/ maintenance completed recently on my BMW. I do not have more than a very rudimentary knowledge. Shelby was able to help me understand what needed to be done, how things worked and what was a priority. He was also able to provide options for servicing. I will be visiting…

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle Inspection
Natalya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent Service, will continue to have my car serviced here!

Reasonable priceTransmissionAuto engine diagnosticAuto brake repair
SunjayLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Concours Motors is a complete car-care center. We have taken our vehicles there for over 15 years and continue to experience high-quality, professional, courteous service. The work is excellent and the price is right. They treat customers like family!

Electrical repairAir & cabin filter replacementExhaust+ Punctuality+ Quality+ Professionalism
Gina13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Honest, thorough, fair pricing

Auto brake repairAuto tire replacementWheel alignment
Carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been coming to Concours for a few years now and have always been pleased with my experience. I just wish I had found them sooner. They are kind and honest and I recommend them to anyone who needs their services.

Auto brake repairAuto maintenanceElectrical repair
Darai4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always great - staff is very friendly, answers ALL questions, are very thorough and I love the email [including pictures] and in person phone updates- means alot! They even put my window shade in the front window while waiting for me to come pick up my car! Wow. The attention to detail is lovely and much appreciated.

Auto brake repairBatteryService not listed
danielLocal Guide · 268 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Great priceTransmissionGeneral repairs & maintenanceAuto brake repair
Michellea year ago★★★★★

Rating only, no written review.

Reasonable priceAuto brake repair
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake repairAuto maintenanceAuto engine diagnostic
Tiffany7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto brake repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 73%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance152—
Oil change121—
Auto engine diagnostic61—
Vehicle Inspection59—
Air & cabin filter replacement43—
Transmission41—
Brakes40—
Engine repair35—

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