How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREConcours Motors Auto Repair
San Buenaventura (Ventura), CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.9★ from 811 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Reviews for your job
Customers hired Concours Motors Auto Repair for 8 kinds of job.
Concours Motors Auto Repair for auto engine diagnostic
Clear ✕All 63 Google reviews tagged “Auto engine diagnostic”
I trust my car in the care of the folks at Concours Motors and that means a lot!
The service for my van was great! The team was friendly, efficient, and took great care of everything. They explained what was done clearly and made the whole process smooth. I really appreciate the quality and professionalism—highly recommend!
Excellent service and all around quality experience!
Nice and friendly experience .
Concourse is fantastic. Great team of knowledgeable staff. They have been taking care of our 2010 Range Rover HSE L322 and it’s got around 80k miles. With their help we’re confident we’ll get another 80 no problem. If you have European car, this is the place.
Staff courteous & thorough. When I drive off I am confident in topnotch quality repair
We have used Concours Motors for several years on several different cars. We have had major to minor work done. The communication and work ethic is excellent. You can tell they care and work hard.
I rarely leave reviews, but Concours Motors earned this one. I brought them my 2007 BMW M5, a car that requires experience, patience, and careful diagnosis. Rather than guessing or pushing unnecessary repairs, the team took the time to understand the problem, communicate clearly, and keep me informed throughout the…
Super helpful group, always quick and reliable service. I've had my audi in on multiple occasions and have never had a complaint.
Excellent customer service. Highly recommended. Communications to customer are in-depth and detailed with factual information.
I do something with concour motors that people find hard to do these days and that is i trust them, I take their word on things and they treat me with respect.
Great service!
Great and friendly service. I’ve been using them for several years.always top notch service.
Concours Motors always does top notch work! And everyone there is patient and helpful in addition to being very knowledgeable! These guys are great!
They found our actual problem!! So happy! We almost sold our Eurovan because multiple mechanics told us our oil leak was just too extensive and would cost thousands to fix. Turns out, it was less than $400 and one little part was the culprit! Now we are back on the road and just as happy as we can be!! This Eurovan…
I want to thank Shelby and the Concours Motors team who were very helpful with keeping me informed on the services that we’re priority with my vehicle and the professional work done by the mechanic that got my vehicle back on the road. Concours Motors will be the shop that I will use for my vehicle services going forward. Great job Concours Motors.
Lifesaver! I was in town visiting my parents when my Macan decided to give me grief. Sixto and the technician, R. Goodman got it sorted out. It took a day of diagnostics and a day to do the repair. It was the absolute best possible outcome. I would not hesitate to use them again.
Sure awesome shop!! Always a pleasure from past visits….. up to current owners ! Accommodating, friendly and supportive!! Very knowledgeable on Euro cars!!
First time with Concours. I came from 30 miles away. Got a great review from someone that I respect in the auto maintenance field. Just got the vehicle back yesterday but everything went very well. The unit is a rental vehicle that hadn’t been serviced in a long time. They got right on it and everything seams…
You can’t beat Concoures for auto repairs! Shelby and the front counter team really listened and worked close with me to resolve the issues. It runs like a new car and I couldn’t be happier! Thank you team Concourse.
High quality professional service with outstanding customer service and communication. Excellent!
Excellent Service, will continue to have my car serviced here!
Friendly quick service
As I said in an earlier post, I am pleased to add my positive endorsement to Concours Motors for the fine job they do. My satisfaction begins with the cleanliness and professional atmosphere of the facility and the people who work with, increases with the documentation that is part of their work routine, and comes…
Concours Motors is a complete car-care center. We have taken our vehicles there for over 15 years and continue to experience high-quality, professional, courteous service. The work is excellent and the price is right. They treat customers like family!
Great service team from writers to techs.
Very professional and friendly. They have repaired the mistakes that the dealerships keep making. They have a skilled mechanics that have saved us a lot of money.
Friendly and knowledgeable vehicle service.
Having lived in Ventura for many years, I have been familiar with Concours Motors as a community business. Having recently purchased a Mercedes I have been using their service to take care of my GL 450. The customer service is amazing. After talking with Phil, I understood the issues as well as the suggested…
Absolutely fantastic guys and gals working here! Their diagnostics report was detailed and comprehensive but they help me figure out what needed to be done vs. what could wait. They performed the repairs quickly and my car has been running smoothly ever since. Highly recommend!
I had to bring back in my car a couple of weeks after they had repaired my car. The same issue of the temperature gauge and Check engine light reappeared. The team ultimately determined that they had received some bad parts, which is rare but happens. It all had to be replaced. Everyone did an amazing job to…
Took our 2016 Honda Pilot in for service. Their diagnostic team found problems with shocks and struts. Took them a day to fix the problem. I was given periodic updates. They were outstanding in the customer service and in the shop.
Excellent service
Detailed, competent work. Worth every penny. No surprises. OEM or widely recognized quality parts
Seamless experience and FAST friendly service. Did NOT feel like I was being upsold like other places! I will take my other vehicles here for service. Car felt solid and sturdy after repairs. They reset lights and also replaced a bulb. Gave me some coupons since repair was pricy. Satisfied overall with care. Like…
This place is awesome! I’m only taking my e430 Mercedes here from now on. Everyone is so friendly, knowledgeable and professional! They kept me informed the whole way through and were super easy to get in contact with for questions. Overall amazing experience!
2007 Range Rover with check engine light. Xochitl was very kind and Rob was very thorough. My vehicle was done in half the time for half the price than the "other guy" and the issue was resolved. They even ordered me an Uber so I didn't have to walk home. The only place I will take my car to. Will recommend to everyone.
I had an issue with my turbo charger. Phil was proactive and and reached out to my warranty company. He dealt with the warranty company, and helped to get my claim approved. When the car was repaired, I happen to be out of town. Phil made arrangements for the car to be delivered to my house. Concours Motors, Continues to have great service. Larry R
I am A long time customer of Concourse Motors, they replaced my leaking valve covers on my 2001 ML-430 and did a great job at a reasonable price.... Very satisfied. Thank you, James Laszlo
Amazing customer service, excellent work. The staff was very helpful with any questions, and kept me informed throughout the entire process. Very glad to have found them.
Phil and his crew are the greatest
Very friendly and professional service. I didn’t feel pressured to have any other service done to my car. Best prices in town for foreign cars.
As usual Concours provided excellent service, quick response, and completion as promised. Their knowledge and expertise are unparalleled, and I trust them completely with my vehicle. Thanks again!
It was my first time going there. They knowledgeable and help me out. There customer service was great.
Honest extremely detailed and informative The kind of service advice u walk away feeling good about. Thanks Phil!
So glad I took my car to Concours Motors. Totally satisfied from beginning to end. Service writer Phil was knowledgeable and very courteous, kept me informed on the entire repair. Explained everything clearly. I had a very complex electrical problem, which there tech throughly went through the electrical system and…
Excellent customer services. This shop goes the extra mile to help it’s customers . Thank you Phil, Garry, and Xóchiti, for all of your help.
I was having issues with my car shaking after starting the engine. The dealership ran a diagnostic and recommended I changed my engine mounts. I took it to Concours for another look and the whole experience was so easy. They ran diagnostics, found a different (and less expensive!) fix. The shaking stopped and I…
They have the compassion, understanding & explains well what you need to know. We like when the email, message you all the details of what's going on with your car. Most of all, thank you ❤️ for the wonderful flowers that you sent us during our time of sorrow. We are so grateful & blessed.
Quick and efficient. They did exactly what they said they would. It's nice to find a shop this clean and trustworthy.
Great shop.
So sorry you couldn't repair the car but, nor could Mercedes of Oxnard or Crown Chrysler or Shaver Chrysler of Thousand Oaks. You referred to another shop at 3111 East Main Street that they can do the repair. Might take several weeks because of work load and holidays.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 152 | — |
| Oil change | 121 | — |
| Auto engine diagnostic | 61 | — |
| Vehicle Inspection | 59 | — |
| Air & cabin filter replacement | 43 | — |
| Transmission | 41 | — |
| Brakes | 40 | — |
| Engine repair | 35 | — |
