How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREConcours Motors Auto Repair
San Buenaventura (Ventura), CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.9★ from 811 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Reviews for your job
Customers hired Concours Motors Auto Repair for 8 kinds of job.
Concours Motors Auto Repair for general repairs & maintenance
Clear ✕All 153 Google reviews tagged “General repairs & maintenance” · showing 100
Always great service, never any regrets. The folks at Concours Motors always go out of their way for the customer. but let me put it this way: the Concours team always keeps my car in tip-top shape. ( and not just because a couple of the service advisors want to buy my 2003 530i when I’m ready to let it go.)😎👍🏼
Once again Concours motors took care of my Audi A6. Needed an inspection along with a service and also needed maintenance on my transmission. They are up front with the costs and didn’t try with adding any extras. Got it done on time and kept me informed of the progress of the repairs.
As always, the Concours team is outstanding. The warmth, knowledge and enthusiasm of Sixto and crew makes for a top-notch stay while waiting. I enjoy watching the various vehicular problems being discussed and a logical path forward mapped out. While all of this being done I get the same feeling as sitting down to a friendly family home cooked meal.
Professional and detailed from start to finish each and every time I have my vehicles serviced at Concours. Sixto is very informative and detailed orientated. Shelby and Jerry who had the pleasure oo working with too were excellent and professional and I always feel like I am in more capable hands at Concours Motors…
The staff here are amazing! Polite, knowledgable and easy to talk to. Absolutely willing to help you out on whatever you need.
Great place, wonderful people. Highly recommended!
Excellent service and all around quality experience!
I'm happy with the work done on my car and it was done on time. I will be taking my cars there for future service.
The Concours Motors team always does a great job! My car leaves running smoothly after thorough inspections and services. They’ve earned a customer for life. You can tell it’ll be great with the condition their garage is in, clean and everything in its place.
Concourse Motors has great service. They always explain the recommended repairs or maintenance with customer satisfaction their primary goal. We highly recommend them!
Concourse is fantastic. Great team of knowledgeable staff. They have been taking care of our 2010 Range Rover HSE L322 and it’s got around 80k miles. With their help we’re confident we’ll get another 80 no problem. If you have European car, this is the place.
Excellent service and friendly, nice staff. Will be back again soon! Great communication and my car was ready earlier than expected!
Absolutely amazing team here, can't ask for more reliable and trustworthy mechanics honestly! Was referred here from family member and more than glad I was, won'tgo to anyone else. They go above and beyond to figure out any issue you might have. Quality work and just honest, which is incredibly hard to come by in…
Staff is always super helpful and they take the time to explain the repairs the car needs.
We have used Concours Motors for several years on several different cars. We have had major to minor work done. The communication and work ethic is excellent. You can tell they care and work hard.
I rarely leave reviews, but Concours Motors earned this one. I brought them my 2007 BMW M5, a car that requires experience, patience, and careful diagnosis. Rather than guessing or pushing unnecessary repairs, the team took the time to understand the problem, communicate clearly, and keep me informed throughout the…
Last visit had the brake and transmission fluids replaced. Very neat work, no spillage! Did lose one tire air fitting protective rubber cap though, I will have to find another.
The experience at Concours Motors is always great. From the time you step into their service counters till the time they hand you back your keys, those guys are very friendly and all smiles. They are never pushy about the recommended work. If you own/ drive a European vehicle, Concours Motors is the place for service.
Super helpful group, always quick and reliable service. I've had my audi in on multiple occasions and have never had a complaint.
Professional, experienced, friendly and reliable!! Thanks for GREAT service!
Excellent customer service. Highly recommended. Communications to customer are in-depth and detailed with factual information.
I do something with concour motors that people find hard to do these days and that is i trust them, I take their word on things and they treat me with respect.
I’ve been bringing my cars here for years! I love the customer service I’ve received and the quality of the repairs and service. I also love the fact that they always tell me of what may be coming up in the future. I highly recommend Concours Motors❤️
I had anticipated Concourse to be cheaper than MBZ.. they cost exactly the same...
I had an excellent experience with Concours Motors. My Honda Civic needed a starter, I had it towed to Concours at 9:30 AM & had it back & washed by 2 PM. Thanks Matt for the great service!
I have been a customer for over 20 years always excellent service and customer service
Great job?
Professional, thorough, organized. I found my new auto repair shop for my Mercedes. Nice folks to do business with. Do yourself a favor and hire this shop for your vehicle. They go above and beyond.
Professional
Excellent customer service! Previously, I only used Land Rover for my maintenance issues, I switched to Concours when I moved out of LA. They are efficient, effective & honest… you are much more than a #, you’re a person. I have had quite a lot of work done as I own a vintage RR (2011) - the quality of work/parts…
My vehicles battery was improperly installed by a tow company. I took it to the Audi dealership and was charged $900 fo them to investigate and they could not find the problem. A friend said to take it Concours motors. Concours found the problem in 15 min. The fix was not simple but they were dedicated to getting it…
Great and friendly service. I’ve been using them for several years.always top notch service.
Top notch service! Everyone, from Santiago who drove me home to Josh who handled my service and the mechanics who did the work on my car, was very nice and professional. The work was completed in a timely manner. I look forward to working with them in the future.
I want to thank Shelby and the Concours Motors team who were very helpful with keeping me informed on the services that we’re priority with my vehicle and the professional work done by the mechanic that got my vehicle back on the road. Concours Motors will be the shop that I will use for my vehicle services going forward. Great job Concours Motors.
First class service.
I don't normally leave reviews but my experience with Concours was great. I was passing through town and my 2005 sprinter van acted up, had to pull over and was going to get towed to my mechanic in los angeles, but found these guys and glad I did. Great communication, very thorough and I felt confident to leave it…
Shelby was great providing an honest assessment of what was required of the maintenance items. Work was performed in a timely manner with no attempt at selling additional work.
I had what I consider a major repairs/ maintenance completed recently on my BMW. I do not have more than a very rudimentary knowledge. Shelby was able to help me understand what needed to be done, how things worked and what was a priority. He was also able to provide options for servicing. I will be visiting…
They are really great, flexible and quick about scheduling. Very thorough with figuring out what my car needs. Courteous. Professional. Would never go back to “dealership service”. Perfect community business. They do it ALL
Sure awesome shop!! Always a pleasure from past visits….. up to current owners ! Accommodating, friendly and supportive!! Very knowledgeable on Euro cars!!
First time with Concours. I came from 30 miles away. Got a great review from someone that I respect in the auto maintenance field. Just got the vehicle back yesterday but everything went very well. The unit is a rental vehicle that hadn’t been serviced in a long time. They got right on it and everything seams…
This is the best car repair shop I have ever worked with! Every employee is kind, respectful, and professional. Every experience I’ve had with this team has been positive; and when money has been tight, they’ve helped prioritize the items my car needed so I could save up between repairs. I can’t say enough wonderful…
You can’t beat Concoures for auto repairs! Shelby and the front counter team really listened and worked close with me to resolve the issues. It runs like a new car and I couldn’t be happier! Thank you team Concourse.
Great quality efficient seevice
It was easy to get an appointment and Mark ( service advisor) is very helpful and friendly.He is also very knowledgeable in what he does .. I will recommend this to my friends and family .
I'm a new client, and it's always scary going to a new mechanic. All the Concours employees were very helpful and courteous. I'm happy to now have a mechanic I won't hesitate to use again.
Marc is honest and runs a great crew. The staff are all friendly and helpful. They explained everything they did plus show me the worn parts which were replaced. They are quick and efficient getting me in and out of there. I highly recommend coming here.
Communication from Marc was awesome, service was prompt and reasonably priced.
High quality professional service with outstanding customer service and communication. Excellent!
Friendly quick service
As I said in an earlier post, I am pleased to add my positive endorsement to Concours Motors for the fine job they do. My satisfaction begins with the cleanliness and professional atmosphere of the facility and the people who work with, increases with the documentation that is part of their work routine, and comes…
Concours Motors is a complete car-care center. We have taken our vehicles there for over 15 years and continue to experience high-quality, professional, courteous service. The work is excellent and the price is right. They treat customers like family!
All time great shop. I recommend without any reservations.
My alternator went out one evening. The next morning they were able to take the car and replace the alternator plus repair a serious leak. The car was finished the next day. They’re friendly, professional, and very responsive to the customer’s needs. Well done!
Excellent service as always! My only regret is not discovering them sooner.
Quick, Friendly, Honest, Great work!!
Went over the entire car and then recommended some services that needed immediate attention. The service was done in a timely manner and I couldn’t be happier with the results.
I have nothing but praise for this team!!!! The best!!
So glad I finally found people who help me feel secure about the condition of my car. Thanks everyone at Concours Motors‼️
Love working with the team! Honest-great service! Highly recommend!
Very professional and friendly. They have repaired the mistakes that the dealerships keep making. They have a skilled mechanics that have saved us a lot of money.
I have been coming to Concours for a few years now and have always been pleased with my experience. I just wish I had found them sooner. They are kind and honest and I recommend them to anyone who needs their services.
Very clean, professional and kept me apprised of their progress
I’m so impressed and grateful for the awesome service that saved my Rover engine. Had a noise Range Rover Dealership couldn’t figure out 60 days ago but they noticed a pump needed to be replaced for $695. Noise got worse so I took it to Concours and they fixed the skid plate noise for no charge and always conduct…
First rate service and repair. Excellent customer service. I couldn't be happier
Comcours are MB experts and I only trust my ML 350 blutech to these folks. The employees are friendly and knowledgable . The on-line inspection reports with pictures show the work that was performed. And they take the time to talk with you about the repairs. With great service overall, they keep my MB running like new.
Having lived in Ventura for many years, I have been familiar with Concours Motors as a community business. Having recently purchased a Mercedes I have been using their service to take care of my GL 450. The customer service is amazing. After talking with Phil, I understood the issues as well as the suggested…
Absolutely fantastic guys and gals working here! Their diagnostics report was detailed and comprehensive but they help me figure out what needed to be done vs. what could wait. They performed the repairs quickly and my car has been running smoothly ever since. Highly recommend!
I had to bring back in my car a couple of weeks after they had repaired my car. The same issue of the temperature gauge and Check engine light reappeared. The team ultimately determined that they had received some bad parts, which is rare but happens. It all had to be replaced. Everyone did an amazing job to…
Knowing how difficult finding oil leaks can be, they found the leaks and made the repairs, good job
Excellent service
Detailed, competent work. Worth every penny. No surprises. OEM or widely recognized quality parts
Great customer service! It was my first time and I will be a returning customer. SK
All the staff are welcoming and friendly. They keep you informed about, and explain, service needed. As one of their elderly, female customers, I appreciate this.
Took the car in for coolant leak and while nothing was found, after a miscommunication this team was kind enough to comp the diagnostic. Will always bring my cars here.
Always professional and informative
Seamless experience and FAST friendly service. Did NOT feel like I was being upsold like other places! I will take my other vehicles here for service. Car felt solid and sturdy after repairs. They reset lights and also replaced a bulb. Gave me some coupons since repair was pricy. Satisfied overall with care. Like…
Regular maintenance time, and as always, Concours service is #1. Thank you!
Great maintenance work on my Sprinter van! Will be coming back for all my future maintenance and repair needs!
Best service! Nowhere else have I ever gotten such thorough inspection details and trustworthy advice. I've been a loyal customer for over 10 years, and somehow they still find ways to keep getting better. I don't often write reviews for anything, but I wanted to take the time to highly recommend this shop!
Top customer service, and repairs. Thank you, Phil and Matt.
This place is awesome! I’m only taking my e430 Mercedes here from now on. Everyone is so friendly, knowledgeable and professional! They kept me informed the whole way through and were super easy to get in contact with for questions. Overall amazing experience!
I am A long time customer of Concourse Motors, they replaced my leaking valve covers on my 2001 ML-430 and did a great job at a reasonable price.... Very satisfied. Thank you, James Laszlo
The people at this shop really seem to enjoy what they do, and it is reflected in the quality of their work. We had my son's car's cooling system repaired at Concours, and when it developed a leak again a few months later, they took it in the next morning, found the problem and had it back to us the next day at no…
I have never experienced this level of service and dedication in auto repair. I will never go to the dealer again. The shop is impeccably clean. Their communication is courteous and organized. Their techs are sharp and friendly. They found and fixed problems I’ve had for years with my Sprinter and the dealer hasn’t been able to do anything with. Amazing!
Amazing customer service, excellent work. The staff was very helpful with any questions, and kept me informed throughout the entire process. Very glad to have found them.
Friendly highly competent and helpful organization. I liked the detailed report with photos they provided me. Also they did not try to sell more services only pointed out what could be a potential problems
Concours Motors is everything I was looking for in a mechanic for my BMW. The customer service is excellent. My first conversation on the phone with Sochi put me at ease. When I arrived I was graciously greeted by Phil who was patient and professional. He answered all my questions and showed me in detail what my…
Phil and his crew are the greatest
In my opinion, Concours Motors is the best independent auto repair/service business in Ventura County.
Concours Motors provides excellent service. I have three vehicles with Concours Motors that are kept in perfect condition over the past several years under Concours Motor's care.
The professionalism and courtesy given to us, every single time we come in, is not lost on us. JR, Rita and the entire staff go out of their way to make our time spent with Concours as comfortable, honest and straightforward. I would refer anyone and everyone to them!
Concours Motors, and it's service department, especially Phil at the front desk are the best I have had the pleasure of depending on. My '88 560SL has never been more pampered and runs like a new car. Thanks Phil and your co-workers for jobs well done.
I brought my Audi Q7 for a check engine light, oil leaking, battery power and alignment. Gerardo and Phil were very professional. My car was fixed and I’m very happy with the repair. Phil and Gerardo offer an excellent customer service! Definitely, I would recommend this place for any of your vehicles repairs.
Excellent customer services. This shop goes the extra mile to help it’s customers . Thank you Phil, Garry, and Xóchiti, for all of your help.
Great professional & friendly staff! Always thorough and efficient with the care of our vehicle. Very happy to have found Concours Motors Auto!!
I was having issues with my car shaking after starting the engine. The dealership ran a diagnostic and recommended I changed my engine mounts. I took it to Concours for another look and the whole experience was so easy. They ran diagnostics, found a different (and less expensive!) fix. The shaking stopped and I…
Always a great experience at Concourse. Professional, and friendly. I trust them with all my cars.
Everyone I had contact with was friendly, helpful, courteous and very professional. They kept me informed as to the work needed and the cost and there were no "surprises". I will definitely be using their service in the future.
My car was not doing very good at all coming from the summit of the mountains behind Ventura. I called Concours Motors and the nicest person you’ll ever meet answered the phone with “happy Friday!” It was already 4pm, and I was 12 miles away still. I hobbled in the shop and they were somehow able it fit an…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 152 | — |
| Oil change | 121 | — |
| Auto engine diagnostic | 61 | — |
| Vehicle Inspection | 59 | — |
| Air & cabin filter replacement | 43 | — |
| Transmission | 41 | — |
| Brakes | 40 | — |
| Engine repair | 35 | — |