How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREConcours Motors Auto Repair
San Buenaventura (Ventura), CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.9★ from 811 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.
Reviews for your job
Customers hired Concours Motors Auto Repair for 8 kinds of job.
Concours Motors Auto Repair for oil change
Clear ✕All 122 Google reviews tagged “Oil change” · showing 120
Great service from the onset. My service advisor, Sixto was extremely informative and took the time to explain the process. He thoroughly answered all my questions. Great customer service! Will definitely recommend to friends and family.
Worked with Sixto. He's friendly & knowledgable. Picked this spot because it's so close by, but will keep coming back for the great service!
Always great service, never any regrets. The folks at Concours Motors always go out of their way for the customer. but let me put it this way: the Concours team always keeps my car in tip-top shape. ( and not just because a couple of the service advisors want to buy my 2003 530i when I’m ready to let it go.)😎👍🏼
I trust my car in the care of the folks at Concours Motors and that means a lot!
Sixto and the team was great and always commincate clearly and work odone on time.
Super trustable shop! Shelby is awesome and super professional and my mechanic sixto is a beast, very good quality work. Definitely recommend Concours Motors!
Great crew real happy with there service on my Sprinter van looking forward to working with them.Jesse was great!!
Great prices and great people definitely recommend
Friend & Fast service. Highly recommended
Excellent service and all around quality experience!
Nice and friendly experience .
Concourse is fantastic. Great team of knowledgeable staff. They have been taking care of our 2010 Range Rover HSE L322 and it’s got around 80k miles. With their help we’re confident we’ll get another 80 no problem. If you have European car, this is the place.
The Concours Motors staff is always pleasant and helpful. Sixto and Shelby always explain things clearly about the work that needs to be done on my car.
We have used Concours Motors for several years on several different cars. We have had major to minor work done. The communication and work ethic is excellent. You can tell they care and work hard.
I've been going to Concours Motors since 2019. Even though I don't live in California full-time anymore, I continue to get my repairs and oil changes done here whenever I'm in town because the service is that excellent. Whenever I need work done on my car and I'm in Southern California, I always come to them because…
The experience at Concours Motors is always great. From the time you step into their service counters till the time they hand you back your keys, those guys are very friendly and all smiles. They are never pushy about the recommended work. If you own/ drive a European vehicle, Concours Motors is the place for service.
I took a chance going to Concours Motors for an oil change because of a great mailer. I was helped by Sixto who was very attentive and personable. My experience was amazing from their attentive service, the 53 point inspection in a very detailed format, to the awesome shuttle service. Like anything else everyone…
Concours Motors is my go-to for repairs. They always do a great job, communicate throughout the process, and have exceptional customer service. Sochi even helped me how to finally get my new phone synched with my car. I wouldn't go anywhere else for BMW maintenance and repairs.
I do something with concour motors that people find hard to do these days and that is i trust them, I take their word on things and they treat me with respect.
I’ve been bringing my cars here for years! I love the customer service I’ve received and the quality of the repairs and service. I also love the fact that they always tell me of what may be coming up in the future. I highly recommend Concours Motors❤️
Shelby was great; communicated regularly with us while our Sprinter van was in for routine maintenance but also needed some extra work. The service tech is a Mercedes specialist and sent pics, videos and was on top of what our van needed, so we feel confident driving it on our month long trip into Canada.
Shelby in scheduling and Calvin in service were excellent!
I had anticipated Concourse to be cheaper than MBZ.. they cost exactly the same...
i love that everything that they serviced was written and taken pictures of. mechanics and Shelby service manager is very good at his craft. i took my bmw and benz for service and was very satisfied with their great work!!!!
Great job?
Another good experience with Concours! Honest and reliable. Thanks a million!
Professional, thorough, organized. I found my new auto repair shop for my Mercedes. Nice folks to do business with. Do yourself a favor and hire this shop for your vehicle. They go above and beyond.
Amazing service
Great and friendly service. I’ve been using them for several years.always top notch service.
Top notch service! Everyone, from Santiago who drove me home to Josh who handled my service and the mechanics who did the work on my car, was very nice and professional. The work was completed in a timely manner. I look forward to working with them in the future.
I want to thank Shelby and the Concours Motors team who were very helpful with keeping me informed on the services that we’re priority with my vehicle and the professional work done by the mechanic that got my vehicle back on the road. Concours Motors will be the shop that I will use for my vehicle services going forward. Great job Concours Motors.
First class service.
I don't normally leave reviews but my experience with Concours was great. I was passing through town and my 2005 sprinter van acted up, had to pull over and was going to get towed to my mechanic in los angeles, but found these guys and glad I did. Great communication, very thorough and I felt confident to leave it…
All great. Informative and accurate.
Sure awesome shop!! Always a pleasure from past visits….. up to current owners ! Accommodating, friendly and supportive!! Very knowledgeable on Euro cars!!
Amazing place! I took my first Mercedes in for her first oil change. I was super nervous! but Concours me feel at ease they answered all my questions explained the process and even how my car works. They made my first experience amazing. Definitely will be recommending
Great service with Shelby and the team at Concours! We were in Ventura on vacation and the Audi wouldn't hold coolant. That was midday on a Friday. Even being closed on the weekend, they got us back on the road by noon on Monday. And...cost less than their original estimate! Couldn't be happier. Highly recommend Concours Motors!!
This is the best car repair shop I have ever worked with! Every employee is kind, respectful, and professional. Every experience I’ve had with this team has been positive; and when money has been tight, they’ve helped prioritize the items my car needed so I could save up between repairs. I can’t say enough wonderful…
You can’t beat Concoures for auto repairs! Shelby and the front counter team really listened and worked close with me to resolve the issues. It runs like a new car and I couldn’t be happier! Thank you team Concourse.
Great quality efficient seevice
Communication from Marc was awesome, service was prompt and reasonably priced.
Sixto very patiently listened to my concern about my car and made sure that it was thoroughly inspected. You’ll get friendly, honest, efficient service at Concourse. They truly go above and beyond.
I recently had my car serviced at Concourse Motors, and I couldn’t be more satisfied with the experience. From start to finish, the team was professional, transparent, and attentive. They took the time to explain what needed to be done and gave me clear updates throughout the process, which gave me great peace of…
The shop is very professional provided tons of photos of the work done and the state of the car. Just got a German car and oil changes are 1/3 the price of the dealership.
Concours Motors is a complete car-care center. We have taken our vehicles there for over 15 years and continue to experience high-quality, professional, courteous service. The work is excellent and the price is right. They treat customers like family!
All time great shop. I recommend without any reservations.
Always a great experience bringing our 1999 Eurovan to the good folks at Concours.
Excellent shop.
Thanks to Lunas for putting together a knowledgeable, courteous team. I appreciate the team's professionalism.
Great service team from writers to techs.
Consistently do a great job at fair prices. Shop is extremely clean also. The only place our Beetle Bug get's serviced. Great job and fair pricing, quality of workmanship is excellent.
Quick, Friendly, Honest, Great work!!
It’s Always a Pleasure to take our BMW In for a service appointment at Concours Motors in Ventura! As soon as you walk through the front door, you are greeted with “Hi Bill, Hi Pati from Sochi and Matt, Service Advisors and Phil, and the Manager. And J R Luna, the owner, if he’s in very early) Their Customer Service…
Wonderful place convenient and friendly and professional
I have nothing but praise for this team!!!! The best!!
Love working with the team! Honest-great service! Highly recommend!
Just moved to Ventura from the Bay Area, very happy with the care and detail performed on my Volkswagen Touareg…..
Got my intake manifold replaced among other things. Quality work, customer service and they get the work done on time. I love this place.
I have been coming to Concours for a few years now and have always been pleased with my experience. I just wish I had found them sooner. They are kind and honest and I recommend them to anyone who needs their services.
Tried to scam me by claiming the valve cover was cracked, untrustworthy or incompetent.
Comcours are MB experts and I only trust my ML 350 blutech to these folks. The employees are friendly and knowledgable . The on-line inspection reports with pictures show the work that was performed. And they take the time to talk with you about the repairs. With great service overall, they keep my MB running like new.
Having lived in Ventura for many years, I have been familiar with Concours Motors as a community business. Having recently purchased a Mercedes I have been using their service to take care of my GL 450. The customer service is amazing. After talking with Phil, I understood the issues as well as the suggested…
Excellent service
He did everything great and timely manner
Great customer service! It was my first time and I will be a returning customer. SK
Great communication and staff support.
Seamless experience and FAST friendly service. Did NOT feel like I was being upsold like other places! I will take my other vehicles here for service. Car felt solid and sturdy after repairs. They reset lights and also replaced a bulb. Gave me some coupons since repair was pricy. Satisfied overall with care. Like…
Regular maintenance time, and as always, Concours service is #1. Thank you!
Top customer service, and repairs. Thank you, Phil and Matt.
In my opinion, Concours Motors is the best independent auto repair/service business in Ventura County.
As usual Concours provided excellent service, quick response, and completion as promised. Their knowledge and expertise are unparalleled, and I trust them completely with my vehicle. Thanks again!
Took my 2017 Alpina B6 for service . You get constant updates vis texts and emails on progress. Car was ready on time and service been perform to my satisfaction. It was a 90 miles round trip drive from my home to the shop, but it worth the drive and time.
Great professional & friendly staff! Always thorough and efficient with the care of our vehicle. Very happy to have found Concours Motors Auto!!
Everyone I had contact with was friendly, helpful, courteous and very professional. They kept me informed as to the work needed and the cost and there were no "surprises". I will definitely be using their service in the future.
They performed the requested service of general diagnostic on my car , and oil change. The service was done in short time and I had my car back quickly as they promised . I would definitely recommend Concours motors .
My car was not doing very good at all coming from the summit of the mountains behind Ventura. I called Concours Motors and the nicest person you’ll ever meet answered the phone with “happy Friday!” It was already 4pm, and I was 12 miles away still. I hobbled in the shop and they were somehow able it fit an…
They have the compassion, understanding & explains well what you need to know. We like when the email, message you all the details of what's going on with your car. Most of all, thank you ❤️ for the wonderful flowers that you sent us during our time of sorrow. We are so grateful & blessed.
I originally started coming to Concours when I got a Mercedes from my aunt. They have a reputation for being experts with foreign made vehicles and I've found they certainly have that expertise. What I think is exemplary is their commitment to the customer. Let's be clear, businesses exist to make money and…
They sent me detailed pictures of what I needed to replace and repair on my car. Videos were very informative that showed what needed to be fixed. After they completed the repairs it runs like a brand new car. I am very satisfied with the work they did. They are very thorough.
I drove all the way from Thousand Oaks to have my oil changed at Concourse Motors. Their friendly staff, thorough work, great prices, and vehicle inspection far surpasses any experience I have ever had at any other repair shop. They even shuttled me to my office while they worked and picked me back up when it was…
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 152 | — |
| Oil change | 121 | — |
| Auto engine diagnostic | 61 | — |
| Vehicle Inspection | 59 | — |
| Air & cabin filter replacement | 43 | — |
| Transmission | 41 | — |
| Brakes | 40 | — |
| Engine repair | 35 | — |
