Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
Concours Motors Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Concours Motors Auto Repair

San Buenaventura (Ventura), CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.9★ from 811 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Concours Motors Auto Repair is better than 91% of tire repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Concours Motors Auto Repair is better than 92% of tire repair shops.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Concours Motors Auto Repair is better than 97% of tire repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Concours Motors Auto Repair is better than 98% of tire repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Concours Motors Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Concours Motors Auto Repair is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Concours Motors Auto Repair for 8 kinds of job.

Concours Motors Auto Repair for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Tire rotations”

DebraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Worked with Sixto. He's friendly & knowledgable. Picked this spot because it's so close by, but will keep coming back for the great service!

Reasonable priceTire rotationsOil change
ChrisLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Sixto and the team was great and always commincate clearly and work odone on time.

Reasonable priceAir & cabin filter replacementTire rotationsVehicle Inspection
Leila2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Nice and friendly experience .

Great priceAuto engine diagnosticTire rotationsWheel alignment
Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Concours Motors team always does a great job! My car leaves running smoothly after thorough inspections and services. They’ve earned a customer for life. You can tell it’ll be great with the condition their garage is in, clean and everything in its place.

TiresGeneral repairs & maintenanceElectrical
DLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Concourse is fantastic. Great team of knowledgeable staff. They have been taking care of our 2010 Range Rover HSE L322 and it’s got around 80k miles. With their help we’re confident we’ll get another 80 no problem. If you have European car, this is the place.

Reasonable priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Shelby was great; communicated regularly with us while our Sprinter van was in for routine maintenance but also needed some extra work. The service tech is a Mercedes specialist and sent pics, videos and was on top of what our van needed, so we feel confident driving it on our month long trip into Canada.

Reasonable priceTire rotationsVehicle InspectionAuto maintenance
kate3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service!

Reasonable priceAuto engine diagnosticTire rotationsVehicle Inspection
AndresLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm a new client, and it's always scary going to a new mechanic. All the Concours employees were very helpful and courteous. I'm happy to now have a mechanic I won't hesitate to use again.

Great priceTiresGeneral repairs & maintenanceTire rotations
SunjayLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Concours Motors is a complete car-care center. We have taken our vehicles there for over 15 years and continue to experience high-quality, professional, courteous service. The work is excellent and the price is right. They treat customers like family!

Electrical repairAir & cabin filter replacementExhaust+ Punctuality+ Quality+ Professionalism
craigLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Tried to scam me by claiming the valve cover was cracked, untrustworthy or incompetent.

Oil changeTire rotationsVehicle Inspection
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementTiresTire rotations

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 73%Overpriced 1%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance152—
Oil change121—
Auto engine diagnostic61—
Vehicle Inspection59—
Air & cabin filter replacement43—
Transmission41—
Brakes40—
Engine repair35—

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