Experts Reviews · Company report
Concours Motors Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%92+22.3Value 14%98+13.9Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

Concours Motors Auto Repair

San Buenaventura (Ventura), CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.9★ from 811 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Concours Motors Auto Repair is better than 91% of tire repair shops.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Concours Motors Auto Repair is better than 92% of tire repair shops.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Concours Motors Auto Repair is better than 97% of tire repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Concours Motors Auto Repair is better than 98% of tire repair shops.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Concours Motors Auto Repair is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Concours Motors Auto Repair is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Concours Motors Auto Repair for 8 kinds of job.

Concours Motors Auto Repair for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Tires”

Tyler4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The Concours Motors team always does a great job! My car leaves running smoothly after thorough inspections and services. They’ve earned a customer for life. You can tell it’ll be great with the condition their garage is in, clean and everything in its place.

TiresGeneral repairs & maintenanceElectrical
DonnieLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Above and beyond customer service. Highly recommend!!!

Reasonable priceTiresVehicle InspectionWheel alignment
oliver1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I rarely leave reviews, but Concours Motors earned this one. I brought them my 2007 BMW M5, a car that requires experience, patience, and careful diagnosis. Rather than guessing or pushing unnecessary repairs, the team took the time to understand the problem, communicate clearly, and keep me informed throughout the…

Reasonable priceTransmissionElectrical repairAir & cabin filter replacement
MarkLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very professional - excellent job! Would Highly Recommend!

Reasonable priceTires
Devi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Sixto and the guys at Concours are fantastic with my BMW X5. Very knowledgeable, friendly, excellent work, and honest and fair pricing. I highly recommend them to anyone needing a European car specialist.

Great priceAir & cabin filter replacementTires
Jeanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Professional, thorough, organized. I found my new auto repair shop for my Mercedes. Nice folks to do business with. Do yourself a favor and hire this shop for your vehicle. They go above and beyond.

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Concours Motors always does top notch work! And everyone there is patient and helpful in addition to being very knowledgeable! These guys are great!

Vehicle InspectionVehicle safety inspection+ Punctuality+ Quality+ Professionalism
tracy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Lifesaver! I was in town visiting my parents when my Macan decided to give me grief. Sixto and the technician, R. Goodman got it sorted out. It took a day of diagnostics and a day to do the repair. It was the absolute best possible outcome. I would not hesitate to use them again.

Reasonable priceTransmissionTiresAuto engine diagnostic
AndresLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm a new client, and it's always scary going to a new mechanic. All the Concours employees were very helpful and courteous. I'm happy to now have a mechanic I won't hesitate to use again.

Great priceTiresGeneral repairs & maintenanceTire rotations
SunjayLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Concours Motors is a complete car-care center. We have taken our vehicles there for over 15 years and continue to experience high-quality, professional, courteous service. The work is excellent and the price is right. They treat customers like family!

Electrical repairAir & cabin filter replacementExhaust+ Punctuality+ Quality+ Professionalism
Anne-Marie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Excellent service as always! My only regret is not discovering them sooner.

Air & cabin filter replacementTiresAuto battery replacement
Cheryl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very professional and friendly. They have repaired the mistakes that the dealerships keep making. They have a skilled mechanics that have saved us a lot of money.

Air & cabin filter replacementAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Briggs5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is awesome! I’m only taking my e430 Mercedes here from now on. Everyone is so friendly, knowledgeable and professional! They kept me informed the whole way through and were super easy to get in contact with for questions. Overall amazing experience!

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance
Berni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Concours Motors is everything I was looking for in a mechanic for my BMW. The customer service is excellent. My first conversation on the phone with Sochi put me at ease. When I arrived I was graciously greeted by Phil who was patient and professional. He answered all my questions and showed me in detail what my…

Engine repairGeneral repairs & maintenanceTires
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Concours Motors, and it's service department, especially Phil at the front desk are the best I have had the pleasure of depending on. My '88 560SL has never been more pampered and runs like a new car. Thanks Phil and your co-workers for jobs well done.

Air conditioningGeneral repairs & maintenanceTires+ Punctuality+ Quality+ Professionalism
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This business deserves all of its rave reviews. They fixed my a/c in half a day without an appointment. The staff was professional, providing clear explanations. Well done!

Air conditioningTires+ Punctuality+ Quality+ Professionalism
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Everyone I had contact with was friendly, helpful, courteous and very professional. They kept me informed as to the work needed and the cost and there were no "surprises". I will definitely be using their service in the future.

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Theresa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They have the compassion, understanding & explains well what you need to know. We like when the email, message you all the details of what's going on with your car. Most of all, thank you ❤️ for the wonderful flowers that you sent us during our time of sorrow. We are so grateful & blessed.

Air & cabin filter replacementBatteryBrakes+ Quality+ Professionalism
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementTiresTire rotations
Carly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementGeneral repairs & maintenanceOil change
mcgrath1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Professionalism
Brant5 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Punctuality+ Quality+ Professionalism
Hanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningGeneral repairs & maintenance+ Quality+ Professionalism+ Value
JEAN2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

BrakesElectrical repairEngine repair
Randal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Punctuality+ Quality+ Professionalism
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

TiresWheel alignment
Donald5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Oil changeTires+ Punctuality+ Quality+ Professionalism
Piper1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Oil changeTiresWheel alignment+ Punctuality+ Quality+ Professionalism
DoraLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesGeneral repairs & maintenanceOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 73%Overpriced 1%Not sure 1%

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