Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Confident Med Spa - Rochester logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Confident Med Spa - Rochester

Rochester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 54 spas · 5.0★ from 357 Google reviews

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Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Confident Med Spa - Rochester is better than 98% of spas.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Confident Med Spa - Rochester is better than 98% of spas.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Confident Med Spa - Rochester is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Confident Med Spa - Rochester is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Confident Med Spa - Rochester is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Confident Med Spa - Rochester is better than 80% of spas.A
80

Reviews for your job

Customers hired Confident Med Spa - Rochester for 8 kinds of job.

Confident Med Spa - Rochester for b-12 injections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “B-12 injections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “B-12 injections”

Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Love this place! The women here are amazing!

Great priceB-12 injections
kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been here now 4 times and am never disappointed. The girls in the office are always so helpful and and welcoming and knowledgable. I would 100% recommend Confident Med Spa to everyone.

B-12 injections
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been seeing Katy for about 4 years , she is so sweet and always listens to what my concerns are ! I always feel so comfortable with her and know she will talk me through anything I have questions about ! She’s amazing at lip filler !

Great priceB-12 injectionsLip fillersBOTOX treatments
KeriLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

I wish I could give this place 0 stars. Highly disappointing experience. I went in for a B12 shot. After only getting 2 shots, I was told that I could not get any more shots without scheduling an appointment which was “complimentary”. But would require me to pay for blood work through their facility. Which I’ve…

B-12 injections
Serena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and caring staff. My b12 injection didn’t hurt at all. I felt more energetic for the rest of the week which I need as a busy mom! I got Botox for my frown crease between my eyes when I squint with the sun. At first it felt like to wasn’t working, but after a week I started noticing a difference…

Not sureB-12 injectionsHydraFacialMicroneedling
KLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I met Confident Medispa at a wellness event and the team was so friendly and welcoming! I even booked an appointment the same day and got a B12 shot plus IV fluids. The whole experience was great, and I felt really comfortable. I would highly recommend Confident Medispa and will definitely be back to try more of their services!

Great priceIV therapyB-12 injections
CatherineLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceIV therapyB-12 injections

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 59%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial39—
BOTOX treatments32—
Lip fillers22—
Dermaplaning16—
Dysport treatment7—
B-12 injections7—
Microneedling6—
CoolSculpting treatments5—

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