Experts Reviews · Company report
Confident Med Spa - Rochester logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Confident Med Spa - Rochester

Rochester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 54 spas · 5.0★ from 357 Google reviews

Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Confident Med Spa - Rochester is better than 98% of spas.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Confident Med Spa - Rochester is better than 98% of spas.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Confident Med Spa - Rochester is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Confident Med Spa - Rochester is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Confident Med Spa - Rochester is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Confident Med Spa - Rochester is better than 80% of spas.A
80

Reviews for your job

Customers hired Confident Med Spa - Rochester for 8 kinds of job.

Confident Med Spa - Rochester for BOTOX treatments

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Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “BOTOX treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “BOTOX treatments”

Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I have seen Erica at Confident Med Spa for several treatments now and each time has been a very positive experience. She is extremely knowledgeable and invested doing for me what suits me best. She also is very laid back, kind, and patient with working with any concerns I have. The atmosphere there is very relaxing…

Reasonable priceCoolSculpting treatmentsBOTOX treatments
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very nice

Not sureBOTOX treatments
Courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I can’t even describe how impressed I am with Erika and the whole team at Confident in a way that does it justice! From the moment I walked in the team was caring and attentive, offering me a drink and a comfortable place to sit, And Erika was so thorough in her prep and explaining everything to me before getting…

Great priceBOTOX treatments
StaceyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been getting Botox in Los Angeles where I live & was unsure where to go since spending 1/2 the year nearby. This establishment is lovely, welcoming, warmly designed & spotless. The nurse who did my Botox, Molly, was knowledgeable & friendly. I will absolutely return for fillers and microneedling.

Reasonable priceBOTOX treatments
Ann5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Wonderful care for my skin.

Reasonable priceBOTOX treatments
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I trust Erica implicitly with my cosmetic care. She is honest, kind, and has a great way of putting me at ease during the process. I am heading back to see her on a regular maintenance program. If you want an expert, experience, and kindness- oh, and want to look great- go see Erica!

Reasonable priceJUVÉDERM treatmentsBOTOX treatmentsService not listed
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a wonderful experience! The level of knowledge and expertise was truly impressive, and it made a big difference in the overall experience. Everything was handled with professionalism and care, which I really appreciated. I would absolutely recommend this to others and will definitely be back again!

Reasonable priceLip fillersBOTOX treatments
JenniferLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly and knowledgeable staff. Erika (at the Rochester site) is amazing! Highly recommend booking with Erika!

Reasonable priceLip fillersBOTOX treatmentsDermaplaning
Kelsey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Molly made my experience personalized with a detailed consultation and was able to do the treatments the same day as her schedule allowed. Day 3 and my results are positive and I’m not even at my 14 day peak! I’ll definitely be going back. Thank you!

Reasonable priceBOTOX treatments
Tiffany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Erica was very kind and knowledgeable about products and procedures

Reasonable priceMicroneedlingChemical peelsBOTOX treatments
WendyLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wonderful staff, and very knowledgeable. Clean relaxing environment. I will definitely return.

Great priceBOTOX treatmentsService not listed
Pietra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I had such an amazing experience here! I booked a new patient consultation with Molly, and she took the time to really listen to all of my concerns and walk me through thoughtful recommendations and next steps to improve my skin. I especially appreciated how she approached everything holistically and treated me like…

Reasonable priceHydraFacialBOTOX treatmentsService not listed
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Molly,Erica, Lyndsey and all the girls are very knowledgeable and give great feedback. I enjoy being a Platinum member. They have been great helping me with my weight loss journey. I highly recommend them.

Reasonable priceLip fillersHydraFacialBOTOX treatments
SavannahLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have always seen Katy for botox and as of yesterday finally for a mini lip fill! She has been so patient with me as I have contemplated doing this for a long time but she never makes me feel pressured into doing something I’m not ready for. I feel very confident and comfortable in her care and love the results of her work!

Lip fillersBOTOX treatments
Brenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Erika continues to be very professional n caring and have walked away feeling good:) I’m totally happy with confident spa!!!

Great priceLip fillersBOTOX treatmentsService not listed
tiffany5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Everyone here is so welcoming and knowledgeable! Great experience and great results! 10/10

Reasonable priceBOTOX treatments
Megan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience at Confident Med Spa! Katy is the best, I went to her for some botox and help selecting skincare products. She is incredibly knowledgeable and took the time to really explain everything, which made me feel comfortable and confident in the process. Katy is also genuinely kind and easy to talk…

Reasonable priceBOTOX treatments
Brooke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Loved everything about this place and the people from the moment I walked in the door!! 100% will be returning!!

Great priceBOTOX treatments
MauraLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Another great experience with Katy Sweet at Confident Med Spa. I had a cool peel, and it went perfectly. Katy is absolutely wonderful, she is knowledgeable and absolutely loves what she does. Pair that with her calming demeanor and you always feel like you’re in good hands! The spa is lovely, spacious, and clean,…

Reasonable priceBOTOX treatmentsService not listed
Kim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Erika was great! so attentive, thorough and nice!

Great priceBOTOX treatments
Devon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Love this place! Very pretty facility. Katy does my Botox and she’s never lead me wrong! I never feel rushed and she’s clearly very knowledgeable. I feel lucky to have a place like this in the area.

BOTOX treatments
melanie15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Katy is awesome! Knowledgeable, caring and understanding! I will definitely be going back for other services!

BOTOX treatments
SherriLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Top notch service! Erika is very friendly and professional Visiting possibilities are endless!

Great priceBOTOX treatments
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Extremely knowledgeable staff and a friendly, clean environment. Kaitlyn was wonderful—professional, attentive, and very knowledgeable. Highly recommend. 10/10.

Reasonable priceBOTOX treatments
Katie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kaitlyn Sweet RN is the best around. Confident Med Spa is welcoming, warm, and you are an active part in the treatment plan from the moment you step in the door. 5 out of 5 ⭐️!

Reasonable priceBOTOX treatments
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been seeing Katy for about 4 years , she is so sweet and always listens to what my concerns are ! I always feel so comfortable with her and know she will talk me through anything I have questions about ! She’s amazing at lip filler !

Great priceB-12 injectionsLip fillersBOTOX treatments
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great clinician, very happy with the results and they are always on time with virtually no waiting

Great priceBOTOX treatments
Carey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I started going to Confident Med Spa this summer. I was getting frustrated with people saying I looked tired and am a little vain about some signs of aging that started to appear. My first appointment was a full consultation with Erika where I learned about the many services Confident Med Spa offers. After taking…

Reasonable priceBOTOX treatmentsService not listed
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

This place is amazing and I'm so glad they have a branch in Rochester! The facility is clean and beautiful and the staff is friendly and knowledgeable. I've tried a variety of their services and they all leave me with beautiful glowing skin. Highly recommend!

Reasonable priceHydraFacialBOTOX treatmentsService not listed
Serena3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and caring staff. My b12 injection didn’t hurt at all. I felt more energetic for the rest of the week which I need as a busy mom! I got Botox for my frown crease between my eyes when I squint with the sun. At first it felt like to wasn’t working, but after a week I started noticing a difference…

Not sureB-12 injectionsHydraFacialMicroneedling
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Molly was wonderful. She explained my options.

Reasonable priceBOTOX treatments
SamanthaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very knowledgeable friendly staff. Welcoming atmosphere and a dressed all concerns and questions

Great priceBOTOX treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 59%Overpriced 1%Not sure 6%

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