Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Confident Med Spa - Rochester logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%80+5.7Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Confident Med Spa - Rochester

Rochester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 54 spas · 5.0★ from 357 Google reviews

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Report card

Percentile vs other spas (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Confident Med Spa - Rochester is better than 98% of spas.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Confident Med Spa - Rochester is better than 98% of spas.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Confident Med Spa - Rochester is better than —% of spas.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Confident Med Spa - Rochester is better than 100% of spas.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Confident Med Spa - Rochester is better than 100% of spas.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Confident Med Spa - Rochester is better than 80% of spas.A
80

Reviews for your job

Customers hired Confident Med Spa - Rochester for 8 kinds of job.

Confident Med Spa - Rochester for dysport treatment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Dysport treatment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Dysport treatment”

sara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I can’t say enough good things - the quality of care is excellent and I always leave feeling like I got the results I wanted. Professional, knowledgeable, and genuinely attentive!

Dysport treatment
Tawny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been going to Confident in Rochester for almost two years now. I absolutely adore Molly. She doesn’t try to oversell me on any services, if anything she tries to talk me out of things LOL Molly is incredibly honest about her feedback and truly cares about her clients. All of the ladies there are so sweet and…

Reasonable priceDysport treatmentService not listed
Dee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I saw Erika for the first time yesterday for injectables. She was absolutely amazing! She listened to my concerns, helped me navigate the best course of treatment for my needs and was an amazing injector! Would highly recommend!!

Great priceDysport treatment
Deneen13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Chelsea is the best! I was not sure I wanted to venture into the CO2 on my belly to tighten it up - I am three weeks post treatment and you can see the difference. Can’t wait to have the next one! I had my annual sculptra treatment- I love this product- it is so natural. Than you Chelsea for being the best! 💕💕💕💕

Great priceHydraFacialLaser hair removalDermaplaning
Kendal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Molly was attentive to my concerns, handled w 100% expertise and care

Reasonable priceDysport treatment
Melissa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Katy Sweet is amazing at what she does. I’m very selective about who I trust with my face and skin care, and Katy is the only person I’ll go to. She is extremely knowledgeable, honest, and always takes the time to answer my questions. I truly appreciate that she gives genuine advice and never pushes treatments that…

Lip fillersDysport treatment
Sienna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Decided to come here for some aesthetic reasons and I never realized how great of an experience I could have. Molly worked on my lip filler and created such a beautiful shape that I didn’t know my lips could achieve. I never had such a great experience getting poked with needles lol. Molly did such an amazing job…

Reasonable priceLip fillersDysport treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 59%Overpriced 1%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
HydraFacial39—
BOTOX treatments32—
Lip fillers22—
Dermaplaning16—
Dysport treatment7—
B-12 injections7—
Microneedling6—
CoolSculpting treatments5—

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