How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%91+22.1Value 14%94+13.3Replies to reviews 7%67+4.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREConnecticut Tire & Auto
New Britain, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 668 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Connecticut Tire & Auto for 8 kinds of job.
Connecticut Tire & Auto for tires
Clear ✕All 96 Google reviews tagged “Tires” · showing 40
They worked on my vehicle and attempted to resolve issue. They said they completed the work and were done working on it however same issue persists. I took to a different shop to get the issue resolved quickly and professionally. Do not use CT Tire & Auto.
I have been coming in for years. Great service and staff. I had another great experience with them today. Thank you!
Great service from competent individuals. I have been taking my cars there for service for a few years now and find them to be reliable, thorough and honest.
One very satisfactory suspension work visit and new tires on two vehicles. CT Tire has become my go to!
pleasant flexible affordable
The people that work there are very friendly and courteous.
Paul, Keith (and the rest), always a pleasure. Always accommodating and fair priced. Love CT Tire!
Paul was great and kept me informed of what was going on.
Have been using CT tire for many years always happy with their quality service and professionalism.
This is a great tire shop. The staff is wonderful.
Keith was very friendly. It was a smooth and easy process for a wheel alignment and Keith showed me the improvements on my tires and why it was beneficial for me to get it done. Would recommend going here to anyone.
This is the best place around to get tires hands down, they know their stuff no hassle whatsoever, Paul is the man!
Everyone is very helpful and professional. Explained all the issues I had with my car.
These guys have taken care of my truck tire needs and my trailer tire needs and I would recommend them to anyone that has tire issues of any kind. Truly a Great local business that I will continue to do business with.
A great experience every time at Connecticut Tire!
Always pleasant and professional.
Had appointment for 8am to have 2 new tires put on. Very friendly staff . Was in and out in 1hr 10mins. Rear rides moved to front, new tires but on back, quick and easy. Would definitely recommend.!
Keith was easy to work with and addressed my needs of getting two new tires in my daughter’s car. Fair price quick service.
Great service and knowledge, thank you Paul.
Had a great experience at Connecticut Tire & Auto. Keith was very helpful when it came to choosing the right tires for my truck and took the time to explain the differences without trying to upsell me on things I didn’t need. The whole process was straightforward, pricing was fair, and everything was done when they…
AWESOME SHOP!
Great service, great support, great communication. Top notch place for tires!
Fixed leaking brake line, new front brakes & 4 tires. A lot of work - but CT Tire does a great job.
Very professional. Everything we were told was spot on.
Excellent service
I had great service at Connecticut Tire. Thank you Keith! I had an oil change, tires rotation and new wiper blades done.
They did a great job mounting, balancing, and installing my new wheels onto my car. Very friendly and helpful staff. I highly recommend them and would definitely go back!
New tires aren't cheap, but when you need them, spend your money at Connecticut Tire. You'll get what you pay for. The staff is personable and professional. Keith and Dave are stand-up guys. They'll treat you right!
Great
Prompt; thorough; honest and transparent
Great service! They took me in for my flat tire the day I called and it was done within a few hours and price was very reasonable.
Everything is perfect as always. Great team work at CT tire. This is the ONLY place I go for tires. Thanks Keith !!!
I called CT Tire and Auto because I needed two new tires for my Mercedes, I called on a Thursday and was there on Friday. Last min I requested an oil change and they were very accommodating. They send you a link with photos of work that is recommended but there is 0 pressure to get it done. Everyone was polite and…
Came in with an unrepairable flat tire, replaced and back on the road in less than 2 hours. Super fast service
My first experience here, and it was great! Keith and Paul were very nice and welcoming. I loved the fact that when my inspection was done, they sent me a list of things that passed, needed fixing in furture and things needed done urgently right to my phone. There was also pictures sent to show me where the problems…
Timely service great price exceptional front desk
Kieth and the crew at Ct Tire are outstanding, professional service, friendly staff and quality workmanship! I’m a returning customer and always pleased with them! Thanks
I had Connecticut tires @ Berlin CT install my alloy wheels, which I bought from an aftermarket website. Their service was very quick; they answered my call and let me come in for the installation a few days later. Keith was the person who impressed me the most. He handled everything from start to finish. After the…
Good straightforward tire rotation
Took care of me next day after tires came in and aligned my car. It drive much better now.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 96 | — |
| Wheel alignment | 26 | — |
| Oil change | 21 | — |
| Air & cabin filter replacement | 15 | — |
| General repairs | 9 | — |
| Steering & suspension repair | 8 | — |
| Brakes | 7 | — |
| Auto engine diagnostic | 3 | — |
