Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
Continental Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Continental Moving Company

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 218 movers · 5.0★ from 254 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Continental Moving Company is better than 98% of movers.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Continental Moving Company is better than 96% of movers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Continental Moving Company is better than —% of movers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Continental Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Continental Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Continental Moving Company is better than —% of movers.–
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Reviews for your job

Customers hired Continental Moving Company for 7 kinds of job.

Continental Moving Company for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.9k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#80 / 89
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 9 Google reviews tagged “Interstate moving”

Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a great experience using Continental from start to finish. The quote process was straightforward, the movers arrived on time, and they worked quickly without damaging anything. Would definitely use them again for a future move!

Paid $2,000–2,500Reasonable priceInterstate moving
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing service from start to finish for my move from Boston to New York! Knowing that we already had other movers cancel on us the day prior and were very eager to move quickly, they were able to show up about 2 hours earlier than expected. They immediately got to work and loaded up our boxes with care. We had a…

Paid $2,500–3,000Great priceInterstate moving
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We are moving from NYC to Boston, and we would be lost without these movers. Dan was great in getting it scheduled and organized. Our movers Oscar and Greg were so nice, hardworking, and thoughtful with our stuff. Cannot thank these gents enough for their help, patience, and move.

Paid $2,000+Great priceInterstate moving
Judy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Spectacular experience start to finish! These guys know what they’re doing. I would hire them again and recommend them to all ! I was very impressed!

Paid $2,000+Reasonable priceInterstate movingMoving-related storage
JosephLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recently had a move with Continental movers , I’ve moved many times in the last ten years and have never left a review but this experience was exceptional, first off the price was extremely fair , secondly I got stuck in Puerto Rico due to the storm so I cancelled the first move I called them on Thursday to see if…

Interstate moving
TinaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These guys are so great!! Dauren and Ivan you rock 🙏 Super kind and efficient and great at problem solving — when my parking situation got messed up, they helped find a solution. All my things got moved great,not a single scratch, and they helped rebuild my furniture on the other end. The quote is gonna be less…

Paid $1,400–1,600Reasonable priceInterstate movingMoving-related packingOversized-item moving
PatriciaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

Complete bait and switch by this moving company. I spoke to them on the phone about my son's move and was given a quote IN WRITING. I responded asking if we changed the date, would the quote change. I was told, again, in writing, that no the quote was good as long as it wasn't a weekend or some other specifically…

OverpricedInterstate moving
RodneyLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

incredible local moving. People always feel as if youre not getting your moneys worth when you move. Honestly this was the best experience yet. First time of moving over the last 14 years with no damage. Id recommend these guys to my family.

Interstate movingLocal movingMoving-related packing
GabrielleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cristian and Ali moved me out of my apartment and did a fantastic job. I highly recommend. They showed up ready to work and were super efficient, friendly, and hard working. They loaded everything up into my pod securely, quickly, and professionally.

Great priceInterstate moving

Price

$795-19% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 41%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving69$621–$1.6k
Oversized-item moving13$196–$633
Interstate moving9$1.9k–$4.9k
Moving-related packing8$454–$1.7k
In-state moving7$878–$2.3k
Moving-related storage5$295–$1.1k
Long-distance moving4$1.7k–$4.9k

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