Analyzing 8,059,4198.1M ReviewsFor 22,86422.9K Experts

Experts Reviews · Company report
ContractingPRO logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

ContractingPRO

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 633 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ContractingPRO is better than 95% of gutter cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ContractingPRO is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ContractingPRO is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ContractingPRO is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired ContractingPRO for 8 kinds of job.

ContractingPRO for bathtub replacement

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$10,000–12,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathtub replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 11 Google reviews tagged “Bathtub replacement”

Shirley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The employees that I have dealt with have been very personable, knowledgeable , and helpful. I would recommend them anytime. I have visits, phone calls, texts and emails from Tish, Jonathan, and Robert. They have kept me informed through the entire procedure of updating my bathroom.

Paid $10,000–12,000Reasonable priceSliding glass door installation & replacementBathtub replacement
Zebee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love my new shower and I enjoyed the chance to work with contacting pro. They were professional, friendly and very knowledgeable of their jobs. I would do it all over again if I had to. Thanks Contacting Pro!!

Bathtub replacementSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality
BarryLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Heads up: For the benefit of those considering doing business with Contract Pro (CP), this will be a detailed and somewhat lengthy review. Details below... Bottom line:. From start to finish, my wife and I had an overwhelmingly POSITIVE experience with Contract Pro. We highly recommend them. Our experience:…

Bathtub replacement
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional team from Sales Management of technicians and Customer Service Project was for Bathrooms, Showers Toilets vanities tiled floors mirrors and painting Kitchen tiled floors countertops appliances and paint Rest of house,3 bedrooms den paint and carpet Very large living room with cathedral ceiling…

Bathtub replacementRemodeling+ Responsiveness+ Punctuality+ Quality
FaraLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We requested an estimate from ContractingPRO for our master bath. Keron Williams came out and did an awesome job. He was very knowledgeable of their products and answered all our questions. When we are ready, we will definitely use them.

Bathtub replacementShower refinishing+ Punctuality+ Professionalism
Erica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service from start to finish. I was sold at the consultation appointment with photos of previous work but the work that was done exceeded my expectations and beyond. I was so happy with the finished look and will definitely work with them again for future projects. We were satisfied and impressed with…

Bathtub replacement+ Responsiveness+ Punctuality+ Quality
Patricia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keron Williams was my design consultant. He provided me with all the options and listened to my needs and requirements. He was great to talk to and a good listener. I know he will not let me down. Thanks Keron.

Bathtub replacement
Yvonne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keron served us very well, he was very polite and very presise.

Bathtub replacement+ Professionalism
Kongsouly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Keron Williams provided thorough explanation of process and product. Consultation was informative and educational. Keron is friendly and exceptionally helpful.

Bathtub replacement
Derick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Where do I start. These guys made this a very easy process. I was sold on the presentation and the quality of work was jaw dropping. If you are looking to give bathrooms value start with ContractingPro. The price was right and what they promised is what they delivered. I was told that it would take 4 days to…

Bathtub replacement+ Responsiveness+ Punctuality+ Quality
Melody7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Bathtub replacement+ Punctuality+ Quality+ Professionalism

Price

$15k+432% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation52$10k–$21k
Roof repair for storm & wind damage39$438–$6.6k
Roof repair35$438–$2.9k
Roof inspection23—
Remodeling18—
Gutter installation17$8.0k–$14k
Bathtub replacement11—
Roof damage repair10$354–$1.7k

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