Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
ContractingPRO logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

ContractingPRO

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 633 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ContractingPRO is better than 95% of gutter cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ContractingPRO is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ContractingPRO is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ContractingPRO is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired ContractingPRO for 8 kinds of job.

ContractingPRO for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$18,000–20,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$6.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Gutter repairs”

Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team made this process seamless start to finish. Their communication is outstanding. The work was done quickly but not rushed. The pricing is very competitive. We will definitely be reaching out for future projects.

Paid $5,000–10,000Reasonable priceGutter repairsRoof repair for storm & wind damageRoof repair
Bryce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I just had every window in my house replaced—windows that were about 40 years old—plus all the siding, fascia, and soffits replaced with Hardie siding, along with a full set of new gutters. They also replaced my bright skylights with new skylights that have remote-controlled blinds, and completely redid my back…

Customer photo from Bryce's review
Great priceGutter repairsGutter installationSkylight installation
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pleased indeed. GREAT people to work with. From Greg to Eli - our service was top notch. Eli even offered to stop and pick up a cup of coffee for my 91 year old mother. Definitely above and beyond! Roof looks fab and it was completed both professionally and efficiently. I am very happy and recommend them highly! Many thanks to the whole team!

Paid $1–5,000Reasonable priceGutter repairsRoof repair
Gwyn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lowell and the team at ContractingPros are amazing. They are timely, responsive, professional and do amazing work! Can’t recommend them enough!

Gutter repairsRoof repair for storm & wind damage
Wilma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I would like to thank Scott,Eli,Carlos,Lewis & ALL the roofing guys they did a Amazing job on my New roof I love it the gutter guys put all my gutters on house & Garage better than when they were new. They kept me updated all day took pictures. I got 4 other estimates & chose Contracting PRO. If you need work around your home this is the place get .

Paid $14,000–16,000Reasonable priceGutter repairsRoof repair
Jenifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I recently had my roof repaired/replaced and couldn’t be happier with the experience. Thomas Bartels was professional, punctual, and clearly knowledgeable about their work. They took the time to explain the process, answer all my questions, and made sure I felt confident every step of the way. The quality of the…

Paid $18,000–20,000Great priceGutter repairs
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Scott, Eli and Noah were awesome and the job they did was fantastic. I wasn’t at home the day the roof was put on and they kept me informed all day and took care of everything. There were a couple of hiccups that the team followed up on after the fact with no hesitation. I would highly recommend them for your roof.

Paid $18,000–20,000Great priceGutter repairsRoof installationRoof damage repair
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stephen Lytle is always on time and strives to understand what your needs are so that you are a satisfied customer. Highly recommend!

Gutter repairs+ Responsiveness+ Punctuality+ Professionalism
Merilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Contacting Pro did an excellent, professional job on a large and complex exterior project consisting of replacing porches on two levels, replacing very large glass windows from floor to ceiling on the entire back of the house-about 30-40 feet high, roof and wood repairs, as well as gutter work. I will definitely…

Gutter cleaningDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality

Price

$15k+432% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation52$10k–$21k
Roof repair for storm & wind damage39$438–$6.6k
Roof repair35$438–$2.9k
Roof inspection23—
Remodeling18—
Gutter installation17$8.0k–$14k
Bathtub replacement11—
Roof damage repair10$354–$1.7k

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