Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
ContractingPRO logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

ContractingPRO

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 633 Google reviews

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Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ContractingPRO is better than 95% of gutter cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ContractingPRO is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ContractingPRO is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ContractingPRO is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired ContractingPRO for 8 kinds of job.

ContractingPRO for remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$14,000–16,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Remodeling”

Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

From start to finish communication was incredible, and the interactions with all the experts who brought my front porch dream to reality were positive, professional and friendly. Their work is outstanding!

Reasonable priceRemodeling
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Couldn't ask for better service. Robert came out and provided 100% clarity on the process and answered all of my questions around what would be provided. Would highly recommend.

Gutter installationRemodeling
Tyler5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys are the real deal. Consultations and quotes done easy, job done right the first time, and they make you feel like you’re their only clients. Also love a local business heavily involved in uplifting our community. Go with the Pros!

Paid $4,000–6,000Reasonable priceRemodeling
S.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very professional and the work was amazing!

Great priceRemodeling
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lowell and his team are great people to work with. They are communicative, proactive and always trying to find ways to get 1% better every day. It makes an impact and I'm grateful for their team!

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
Brother6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent salesperson! Mr. Robert Bonds is a game changer! Give that man a raise right now! ✅💯

Paid $20,000+Reasonable priceRemodeling
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

ContractingPRO is without a doubt the greatest company I’ve ever had the privilege of working with! From the very beginning, the entire process exceeded every expectation I had. I worked directly with Robert Bonds, and let me tell you — he’s the perfect mix of knowledgeable and downright hilarious. He educated me…

Paid $18,000–20,000Reasonable priceGutter installationRoof inspectionAttic venting
Nicole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott Jennings at ContractingPro was amazing! We had our deck roof repaired and converted our garage into a bedroom and office/mud room. Anytime we had questions or concerns, he was very responsive. Scott was always punctual. He went above and beyond to make sure we were satisfied with all aspects of the projects.…

RemodelingRoof repair+ Responsiveness+ Punctuality+ Quality
Mark3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional team from Sales Management of technicians and Customer Service Project was for Bathrooms, Showers Toilets vanities tiled floors mirrors and painting Kitchen tiled floors countertops appliances and paint Rest of house,3 bedrooms den paint and carpet Very large living room with cathedral ceiling…

Bathtub replacementRemodeling+ Responsiveness+ Punctuality+ Quality
Vicky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Keron Williams came to give us an estimate on a shower install. He was great! You couldn’t have asked for a more professional and courteous individual. I would definitely recommend ContractingPRO for their great service. You can’t go wrong with Keron helping you with your project.

Remodeling+ Punctuality+ Professionalism
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a great experience using Contracting Pro! Very professional and quick response to any questions we had along the way. We had all new windows installed, new Hardie siding installed, cedar columns, new porch roof, and gutters are being put in next. Im in awe of how amazing my house looks. The crew worked from…

Casement window installation & replacementGutter installationRemodeling+ Responsiveness+ Punctuality+ Quality
Keanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Contracting Pro did a great job replacing a post and the windows headers on my home. I would definitely use them again.

RemodelingRoof inspection+ Quality+ Professionalism+ Value
L7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Ashley, Lee and Chad are an OUTSTANDING team to work with. Ashley and Lee have invaluable attention to detail and customer service that made this project even more worth the finished product. My old (and green) tub/shower has been replaced with a beautiful Calcutta surround and Matte Black finish that looks like…

Remodeling+ Quality+ Professionalism+ Value
Jimmy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent job. Very professional and workers very courteous. Glad I picked them for the job.

Remodeling+ Professionalism
Paula6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great job love my remodeling project will highly recommend them to anyone .And will definitely use them again

Remodeling
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Jeremy, Ashley and Lee were the best. Anyone in the Memphis area needing a shower remodel should contact them ASAP.

Remodeling+ Responsiveness+ Punctuality+ Quality
Oscar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $14,000–16,000Not sureRemodeling
Jay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Remodeling+ Responsiveness+ Quality+ Professionalism

Price

$15k+432% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation52$10k–$21k
Roof repair for storm & wind damage39$438–$6.6k
Roof repair35$438–$2.9k
Roof inspection23—
Remodeling18—
Gutter installation17$8.0k–$14k
Bathtub replacement11—
Roof damage repair10$354–$1.7k

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