Experts Reviews · Company report
ContractingPRO logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

ContractingPRO

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 633 Google reviews

Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ContractingPRO is better than 95% of gutter cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ContractingPRO is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ContractingPRO is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ContractingPRO is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired ContractingPRO for 8 kinds of job.

ContractingPRO for roof damage repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$354–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof damage repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Roof damage repair”

TLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

ContractingPro is my go-to for my house issues. A sizable tree branch put a hole in my roof and they came out and fixed while I was out of town. As usual I was sent photos showing the work during and completed. I cannot even see the patch now, looks great!

Paid $1–5,000Reasonable priceRoof repair for storm & wind damageRoof repairRoof damage repair+ Value
James15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fabulous job on my 1925 midtown house. They removed and replaced the roof, decking repairs, new flashings, trim and soffit/fascia repairs and painted. Great team at Contracting Pro and the work crew that fought not only the extreme heat but an old house that fought back. Thank you Thomas, Noah, Eli, Carlos and his team of hard working dedicated workers.

Paid $15,000–20,000Reasonable priceRoof inspectionRoof repairRoof installation
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were really pleased with the quick turnaround on the quote and services. It took a minute for the quote to be approved and the representative was respectful yet attentive in checking in with us. The work was well done and we received photos. The follow-up admin work was genuine, warm, and professional. Working…

Paid $1–2,000Reasonable priceRoof inspectionRoof repairGutter cleaning
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been working with Thomas for a couple months for roofing repairs & replacements. He’s awesome and always go over and beyond my expectations.! Thank you

Reasonable priceRoof inspectionRoof repairRoof installation
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Scott, Eli and Noah were awesome and the job they did was fantastic. I wasn’t at home the day the roof was put on and they kept me informed all day and took care of everything. There were a couple of hiccups that the team followed up on after the fact with no hesitation. I would highly recommend them for your roof.

Paid $18,000–20,000Great priceGutter repairsRoof installationRoof damage repair
DLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jeremy Atkinson did an exceptional job managing and personalizing the work on our home. From start to finish, he was attentive, thorough, and genuinely invested in making sure everything was done correctly. What stood out most was the level of communication—Jeremy didn’t just oversee the project, he took the time to…

Great priceSkylight repairAttic ventingRoof repair
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ContractingPRO just replaced our attic dormer which had been leaking on and off for years. Scott and his team took good care of us- Scott communicated clearly and honestly with us, and the guys who worked on the dormer were incredibly hardworking and professional. Great experience, thank you, Scott and team!

Paid $2,000–4,000Reasonable priceWindow frame repair & replacementRoof repairRoof damage repair
Merilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Contacting Pro did an excellent, professional job on a large and complex exterior project consisting of replacing porches on two levels, replacing very large glass windows from floor to ceiling on the entire back of the house-about 30-40 feet high, roof and wood repairs, as well as gutter work. I will definitely…

Gutter cleaningDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality
Sheronda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Given my past nightmarish experiences with other contractors who did repairs to our home, I must admit that I was quite nervous about having to go through another repair. But Contracting Pro has restored my trust and proved to me that there are knowledgeable, skilled, respectful, honest contractors who can be…

Roof damage repairService not listed+ Responsiveness+ Punctuality+ Quality
rudra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great team and service!!!!

Roof damage repair+ Responsiveness+ Punctuality+ Quality

Price

$15k+432% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation52$10k–$21k
Roof repair for storm & wind damage39$438–$6.6k
Roof repair35$438–$2.9k
Roof inspection23—
Remodeling18—
Gutter installation17$8.0k–$14k
Bathtub replacement11—
Roof damage repair10$354–$1.7k

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