Experts Reviews · Company report
ContractingPRO logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

ContractingPRO

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 633 Google reviews

Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ContractingPRO is better than 95% of gutter cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ContractingPRO is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ContractingPRO is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ContractingPRO is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired ContractingPRO for 8 kinds of job.

ContractingPRO for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$20,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$10k–$21k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Roof installation” · showing 40

smiln561 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

First, my experience with this company has been the best I’ve had to work with . I had a roof built over my existing patio ( which was complicated) and had another patio added. Robert and his crew at Contracting Pro solved every issue that came along, always discussed everything that came up, was easy to communicate…

Paid $30,000–35,000Reasonable priceRoof installation
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the bid stage to the installation, the process went well and we’re pleased with the finished product. I highly recommend ContractingPRO.

Paid $25,000–30,000Reasonable priceRoof installation
Dalixy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I highly recommend Contracting Pro! They did an outstanding job replacing my mom’s roof, and we couldn’t be happier with the entire experience. Jeremy was absolutely amazing throughout the process. He took the time to help us choose the right roof for our home, showed us the different roofing options, and explained…

Skylight repairRoof installation
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

ContractingPro has done various types of work for both of my parents. They always deliver quality work!

Attic ventingRoof installation
James15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fabulous job on my 1925 midtown house. They removed and replaced the roof, decking repairs, new flashings, trim and soffit/fascia repairs and painted. Great team at Contracting Pro and the work crew that fought not only the extreme heat but an old house that fought back. Thank you Thomas, Noah, Eli, Carlos and his team of hard working dedicated workers.

Paid $15,000–20,000Reasonable priceRoof inspectionRoof repairRoof installation
Shayne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

UPDATE: You can check out the wife's's review for how we felt about the quality of service during the project and how pleased we were with the entire process. But I wanted to give credit to JJ, Eli, Lowell, and Noah. They were awesome to work with through this entire process. Noah worked with us and our vacation…

Great priceGutter installationRoof installationService not listed
LaFonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Well the work is done. Every thing looks AWESOME! Almost like I come home to a new house. Every step of the project was communicated clearly, and every step had a dedicated project manager…who actually responds to your questions…I know weird right. We knew when the crew was done for the day and what time we could…

Paid $40,000–45,000Great priceGutter installationRoof installationService not listed
Michael10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Could not have been happier with Contracting Pro and our new roof! Let me just say it’s the small things that count. Robert our salesperson worked with us and gave us plenty of time to look through shingle samples and sent addresses so we could actually see roof colors in the wild. Let me tell you picking a roof…

Paid $10,000–15,000Reasonable priceRoof installation
Eugenia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am very satisfied with the roof and window installation from ContractingPRO. I recommend this company.

Paid $15,000–20,000Reasonable priceRoof installation
Daryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremy, Eli, and the entire team did an excellent job on our roofing and siding project. From the initial consultation to the final walkthrough, they were professional, responsive, and easy to work with. The quality of their workmanship exceeded our expectations, and the finished product looks fantastic. They paid…

Paid $30,000–35,000Great priceRoof installationService not listed
Carita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent roofing installation experience from beginning to end! The crew was professional, efficient, and knowledgeable. They completed the project on time, used quality materials, and kept the work area clean throughout the process. The new roof looks amazing and has greatly improved the appearance of my home. I…

Paid $20,000+Great priceRoof installation
Jennifer8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great group of guys, very good price. Got four quotes, by far best when including supplies and services included. Good cleanup afterwards. Manager came and did a final walkthrough.

Paid $14,000–16,000Great priceRoof installation
Marty2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Lowell, Eli and the whole ContractingPro team did an outstanding job of replacing our roof and installing soffit vents. Lowell and Eli are excellent communicators and their team is very responsive. Really high quality work at fair prices. A+ work. I highly recommend ContractingPro.

Paid $16,000–18,000Great priceAttic ventingRoof installation
Warner5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’m a satisfied customer of ContractingPRO. Their service was of high quality. Moreover, they are trustworthy. Jeremy and Eli, with whom I had contact, are good representatives of an obviously reputable company.

Paid $20,000+Reasonable priceRoof installation
Clara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Contracting Pro was excellent during the entire process of our new roof. From our salesperson Greg, down to the entire roofing crew. Eli, the project manager was phenomenal in every way. He stayed on top of everything and never kept us guessing on what was going on with our roof. He was such a joy to work with and…

Paid $20,000+Great priceRoof installation
Andy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They definitely don’t waste time. And the clean up was great.

Paid $10,000–12,000Reasonable priceRoof installation
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My brother needed a new roof ASAP because his homeowners insurance was threating to cancel. Thomas at ContractingPRO went the extra mile for us. They responded quickly, did an inspection, and turned in a very fair bid to replace his roof. Their price included the tear off of the old roof instead of just shingling…

Paid $8,000–10,000Reasonable priceRoof installation
Raymond3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good communication. Professional workers.

Paid $18,000–20,000Reasonable priceRoof installation
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been working with Thomas for a couple months for roofing repairs & replacements. He’s awesome and always go over and beyond my expectations.! Thank you

Reasonable priceRoof inspectionRoof repairRoof installation
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I cannot think of a better company to recommend. We had our roof done and it was so fast and everything was kept very clean. They had a tight spot to work in with our inground pool in the backyard. They were pros about making sure no debris went in. Very friendly. They also are a company with family values and…

Great priceRoof installation
Annemarie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

ContractingPRO did a great job with our new roof. My house now has curb appeal.

Roof installation
Suzanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I am 100% satisfied! Working with Lowell, Eli, Noah, and the rest of the roofing team was a great experience from the initial consult visit to job completion. Everyone was professional, knowledgeable, and the price was on point, as well. My roof needed a lot of decking replaced which a lot of other roofing companies…

Reasonable priceRoof installation
SharonLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fantastic company to work with. They did an excellent job and were very professional and friendly. Great price too.

Paid $16,000–18,000Great priceRoof installation
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lowell and his team are great people to work with. They are communicative, proactive and always trying to find ways to get 1% better every day. It makes an impact and I'm grateful for their team!

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very punctual with appointment times and excellent communication throughout the process. The pricing was reasonable, and the quality of the work was excellent — from removing old shingles and repairing roof decking to installing new shingles and all accessory items such as ridge vents, flashing, drip edges, and…

Paid $6,000–8,000Reasonable priceRoof installation
Hayes5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very happy with the new roof on my home! Scott and Eli were very professional and handled everything smoothly and quickly. Will recommend ContractingPRO to friends. Thank you!

Paid $6,000–8,000Great priceRoof installation
Delores1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

ContractingPRO did an Incredible job of roof installation on my house. Thomas came to my house to look at my roof to give a quote. I was so impressed with his knowledge about roofing and his courtesy. I decided that this is the Company I need and didn't search any further. Thomas, Eli, Noah and Jeremy what great…

Roof installation
Tim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Scott, Eli and Noah were awesome and the job they did was fantastic. I wasn’t at home the day the roof was put on and they kept me informed all day and took care of everything. There were a couple of hiccups that the team followed up on after the fact with no hesitation. I would highly recommend them for your roof.

Paid $18,000–20,000Great priceGutter repairsRoof installationRoof damage repair
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

ContractingPro did an incredible job from start to finish on my roof replacement and siding repair in Germantown. Lowell and team were professional, reliable, and transparent from our first interaction and their work quality was exceptional, down to the smallest details. The team stopped by numerous times even…

Paid $10,000–12,000Great priceRoof repairRoof installationService not listed
Gabriella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had an outstanding experience with Jeremy Atkinson and the entire ContractingPro team. Jeremy was incredibly kind, patient, and professional. He took the time to truly understand what I wanted for my home and guided me through every step without any pressure. The roofing process itself was excellent. The crew was…

Paid $14,000–16,000Reasonable priceRoof installation
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

ContractingPRO is without a doubt the greatest company I’ve ever had the privilege of working with! From the very beginning, the entire process exceeded every expectation I had. I worked directly with Robert Bonds, and let me tell you — he’s the perfect mix of knowledgeable and downright hilarious. He educated me…

Paid $18,000–20,000Reasonable priceGutter installationRoof inspectionAttic venting
Kelley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

There team was so great and they have site they give you to show pictures of progress as well as they communicate so well! To me that is so important!

Paid $20,000+Reasonable priceRoof installation
Tori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nikki was a great help throughout our entire roofing process

Reasonable priceRoof installation
DarrylLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The assistance of ContractingPRO made this roof replacement easy. The work was done well and quickly.

Roof inspectionRoof installationRoof repair for storm & wind damage
Dean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had an exceptional experience working with Contracting Pro. Working with Lowell Hinte was very easy and he was very professional to deal with. Everything exceeded our expectations. We would definitely use them again in the future!

Gutter installationRoof installationVinyl window installation & replacement+ Responsiveness+ Punctuality+ Quality
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have worked with Contracting Pro before on a repair and I chose them again to replace my roof and I couldn't be happier.

Roof installation+ Responsiveness+ Punctuality+ Quality
Eric1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott did a great job helping us with the roof replacement. I am very particular about quality and cleanliness and they did fantastic at both!

Roof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Stephen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication. All staff extremely professional and pleasant to deal with. Level of work is second to none.

Roof installation+ Professionalism
Henry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Contracting Pro replaced my roof several years ago and have come back to fix a leak twice because of a skylight for no charge. Great service. Clay is super helpful as was all his crew. Highly recommend them

Roof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The folks at ContractingPro were an absolute pleasure to work with. The work was completed on time, on budget, and at high quality. I was also happy with their communication and commitment to customer satisfaction. I do most of my home repairs and improvements myself because I've never been satisfied with other…

Gutter installationRoof installationSliding glass door installation & replacement+ Responsiveness+ Punctuality+ Quality

Show more roof installation reviews (12 more) →

Price

$15k+432% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation52$10k–$21k
Roof repair for storm & wind damage39$438–$6.6k
Roof repair35$438–$2.9k
Roof inspection23—
Remodeling18—
Gutter installation17$8.0k–$14k
Bathtub replacement11—
Roof damage repair10$354–$1.7k

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