Experts Reviews · Company report
ContractingPRO logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

ContractingPRO

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 71 gutter cleaning · 5.0★ from 633 Google reviews

Report card

Percentile vs other gutter cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ContractingPRO is better than 95% of gutter cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ContractingPRO is better than 95% of gutter cleaning.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.ContractingPRO is better than 100% of gutter cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ContractingPRO is better than 100% of gutter cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ContractingPRO is better than 100% of gutter cleaning.A
100

Reviews for your job

Customers hired ContractingPRO for 8 kinds of job.

ContractingPRO for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$438–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Roof repair”

Crystal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Jeremy was very informative and helpful! Everything was explained clearly, and I gained a better understanding of the roofing process, available options, and what to expect moving forward. Jeremy was professional, knowledgeable, and took the time to answer all my questions.

Paid $10,000–15,000Great priceRoof repair
Rachel7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team made this process seamless start to finish. Their communication is outstanding. The work was done quickly but not rushed. The pricing is very competitive. We will definitely be reaching out for future projects.

Paid $5,000–10,000Reasonable priceGutter repairsRoof repair for storm & wind damageRoof repair
GrahamLocal Guide · 397 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a roof installed on our patio a couple of years ago by a different installer. For two years it leaked and after 6 trips the roofer told me “I’ve done all I can do.” I got in touch with Greg over at Contracting Pro and he said they could handle it easily. Sure enough his guys came out a couple of weeks ago and…

Paid $1–5,000Reasonable priceRoof repairService not listed
TLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

ContractingPro is my go-to for my house issues. A sizable tree branch put a hole in my roof and they came out and fixed while I was out of town. As usual I was sent photos showing the work during and completed. I cannot even see the patch now, looks great!

Paid $1–5,000Reasonable priceRoof repair for storm & wind damageRoof repairRoof damage repair+ Value
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very pleased indeed. GREAT people to work with. From Greg to Eli - our service was top notch. Eli even offered to stop and pick up a cup of coffee for my 91 year old mother. Definitely above and beyond! Roof looks fab and it was completed both professionally and efficiently. I am very happy and recommend them highly! Many thanks to the whole team!

Paid $1–5,000Reasonable priceGutter repairsRoof repair
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The team at ContractingPRO was quick to respond to my request for an estimate, understood the scope of the work, provided a professional overview, and were able to book the job right away. The work crew were efficient, kept the work site clean, and had everything complete within a day and a half. I’m very happy with…

Paid $1–5,000Reasonable priceRoof repair
James15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fabulous job on my 1925 midtown house. They removed and replaced the roof, decking repairs, new flashings, trim and soffit/fascia repairs and painted. Great team at Contracting Pro and the work crew that fought not only the extreme heat but an old house that fought back. Thank you Thomas, Noah, Eli, Carlos and his team of hard working dedicated workers.

Paid $15,000–20,000Reasonable priceRoof inspectionRoof repairRoof installation
Alex4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great work, thorough and quality effort

Paid $1–2,000Reasonable priceRoof repair
Wilma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I would like to thank Scott,Eli,Carlos,Lewis & ALL the roofing guys they did a Amazing job on my New roof I love it the gutter guys put all my gutters on house & Garage better than when they were new. They kept me updated all day took pictures. I got 4 other estimates & chose Contracting PRO. If you need work around your home this is the place get .

Paid $14,000–16,000Reasonable priceGutter repairsRoof repair
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We were really pleased with the quick turnaround on the quote and services. It took a minute for the quote to be approved and the representative was respectful yet attentive in checking in with us. The work was well done and we received photos. The follow-up admin work was genuine, warm, and professional. Working…

Paid $1–2,000Reasonable priceRoof inspectionRoof repairGutter cleaning
Jay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Been working with Thomas for a couple months for roofing repairs & replacements. He’s awesome and always go over and beyond my expectations.! Thank you

Reasonable priceRoof inspectionRoof repairRoof installation
Sarah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We have been beyond pleased with the work done by and communications with ContractingPro, especially with Robert. He personally has come by with each job request to do a thorough inventory of all that needs to be done, gotten all the right people for said jobs (all of whom have done fabulous work), and followed up…

Paid $4,000–6,000Reasonable priceRoof inspectionRoof repairDrywall repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Lowell and his team are great people to work with. They are communicative, proactive and always trying to find ways to get 1% better every day. It makes an impact and I'm grateful for their team!

Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
ChristopherLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have used ContractingPRO for a few different projects over the last few years and they never disappoint. They are family owed and local which I always try to support local businesses. Always honest, fair, affordable, and reliable. They even gave me a discount after the work was complete because the repair was…

Paid $2,000–4,000Great priceRoof repairService not listed
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

ContractingPro did an incredible job from start to finish on my roof replacement and siding repair in Germantown. Lowell and team were professional, reliable, and transparent from our first interaction and their work quality was exceptional, down to the smallest details. The team stopped by numerous times even…

Paid $10,000–12,000Great priceRoof repairRoof installationService not listed
Clay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We LOVE these guys! They have helped The Doghouse School with several renovations over the past couple years. Easy to work with, good pricing, and great communication. We call them first for all work we need help with!

Great priceRoof repair
DLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jeremy Atkinson did an exceptional job managing and personalizing the work on our home. From start to finish, he was attentive, thorough, and genuinely invested in making sure everything was done correctly. What stood out most was the level of communication—Jeremy didn’t just oversee the project, he took the time to…

Great priceSkylight repairAttic ventingRoof repair
KateLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’ve been highly impressed with every project completed by ContractingPRO! Their craftsmanship is high quality every time. I definitely recommend this company and their skilled team!

Paid $2,000–4,000Great priceRoof repair
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

ContractingPRO is without a doubt the greatest company I’ve ever had the privilege of working with! From the very beginning, the entire process exceeded every expectation I had. I worked directly with Robert Bonds, and let me tell you — he’s the perfect mix of knowledgeable and downright hilarious. He educated me…

Paid $18,000–20,000Reasonable priceGutter installationRoof inspectionAttic venting
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott and Noah were easy to work with. Made sure I understood exactly what was happening. It was a large old commercial property that needed many repairs and updates and they made it happen. Thank you

Roof repair
Jessica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

ContractingPRO just replaced our attic dormer which had been leaking on and off for years. Scott and his team took good care of us- Scott communicated clearly and honestly with us, and the guys who worked on the dormer were incredibly hardworking and professional. Great experience, thank you, Scott and team!

Paid $2,000–4,000Reasonable priceWindow frame repair & replacementRoof repairRoof damage repair
Nicole10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott Jennings at ContractingPro was amazing! We had our deck roof repaired and converted our garage into a bedroom and office/mud room. Anytime we had questions or concerns, he was very responsive. Scott was always punctual. He went above and beyond to make sure we were satisfied with all aspects of the projects.…

RemodelingRoof repair+ Responsiveness+ Punctuality+ Quality
Ron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you want the best then look no further. They’ve helped me when I needed a roof repair and gave me a honest price for the work. They also helped me sell my home when I got a contradictory report from a roof inspector when we were selling our home. They used a drone and took pictures to show that he was just trying…

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Merilyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Contacting Pro did an excellent, professional job on a large and complex exterior project consisting of replacing porches on two levels, replacing very large glass windows from floor to ceiling on the entire back of the house-about 30-40 feet high, roof and wood repairs, as well as gutter work. I will definitely…

Gutter cleaningDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Couldn’t have had a better experience with the team at ContractingPRO. I started having issues with my roof over a year ago and did not know how to handle the situation. I gave them a call and Jeremy came over the very same day. He provided some guidance and advice on what to do and ended up not repairing anything…

Roof repair+ Responsiveness+ Punctuality+ Quality
RafiLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They were timely, did a good job and left a clean work site, exactly what you would have expected from a reputable roofer

Roof repair
Jhonny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Contracting Pro ! My dudes, I have the awesome opportunity to work with them quite frequently. All I can say is that this Company is top notch and go above and beyond on all their work. Absolute Class !!!!!!

Roof inspectionRoof repairSkylight installation+ Quality+ Professionalism+ Value
Joey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I couldn’t be happier with a roofer. They came out when I needed an emergency roof patch and covered the damaged spots, then quickly proposed and provided the repairs quickly and better than I expected. I will be using them for any roofing repairs or replacements.

Roof repair+ Responsiveness+ Punctuality+ Quality
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service. Insurance wouldn’t pay so they took it to appraisal and was able to get insurance to pay for replacement roof. Highly recommend!

Roof inspectionRoof repairRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Gloris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I would like to commend Lowell Hinte and the Contracting Pro team for their outstanding customer services, exemplary performance and overall remarkable work. Contracting Pro is an amazing roofing company. When we needed a roof replacement, they provided a detailed quote with no unexpected hidden charges, a thorough…

Roof repair+ Responsiveness+ Punctuality+ Quality
JulesFebLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The company replied same day, came out on time, completed all repairs on time!

Roof repair+ Responsiveness+ Punctuality+ Quality
Callie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

After our original repairman was unresponsive I asked around to neighbors & friends for a reliable company to repair our badly damaged soffits. I continually heard of ContractingPRO and more specifically Noah Hinte. Noah provided a very educational and detailed inspection and sent over the quote, with detailed…

Roof repair+ Responsiveness+ Punctuality+ Quality
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Roof repairService not listed+ Responsiveness+ Punctuality+ Quality
Jenni1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Roof repair+ Quality+ Professionalism
Carole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality

Price

$15k+432% vs typical gutter cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 63%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation52$10k–$21k
Roof repair for storm & wind damage39$438–$6.6k
Roof repair35$438–$2.9k
Roof inspection23—
Remodeling18—
Gutter installation17$8.0k–$14k
Bathtub replacement11—
Roof damage repair10$354–$1.7k

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