Experts Reviews · Company report
Cook's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cook's Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #208Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 663 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cook's Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cook's Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cook's Pest Control is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cook's Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cook's Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cook's Pest Control is better than 92% of pest control services.A
92

Reviews for your job

Customers hired Cook's Pest Control for 8 kinds of job.

Cook's Pest Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.96
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$76–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 306

All 96 Google reviews tagged “Ant extermination” · showing 20

DeborahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

He gave me a true time frame and made it within that framework. That’s critical to me bc my yard is gated and I have to know when to unlock the gate. I really appreciate that!

Paid $60–80Ant exterminationCockroach exterminationSpider extermination
Marci9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Eddie did the most thorough job of any service technician performed by Cook’s to date.

Ant extermination+ Professionalism
Wendell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Everytime I need assistance they there on time.

Ant exterminationBug & insect exterminationSpider extermination+ Responsiveness+ Quality+ Value
DonessaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We love Robert. He always takes care of us promptly.

Ant exterminationCockroach exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have had really good technicians and they are professional at what they do. Also very friendly.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service, haven’t had near the outside bug problem as in years past !

Ant exterminationBee exterminationBug & insect extermination+ Quality+ Value
SuzyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ray Nichols came out to my home and did a wonderful job. He was very knowledgeable and was very polite. I would 10 out of 10 recommend.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Technicians are very easy to work with and always contact you to schedule your service. Sometimes we never knew they were here, just knew they were coming.

Ant exterminationBug & insect exterminationCockroach extermination
Kayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and on time. I also love that the products used do not irritate my children or pets!

Ant exterminationBug & insect exterminationMosquito extermination+ Punctuality+ Professionalism+ Value
Cherry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used Cook’s for years! Excellent service.

Ant exterminationBug & insect exterminationHome inspection+ Quality
Sawyer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

By far the best pest control service in our area. We have another pest control company that services my place of employment and after seeing the two services I wonder how that other company stays in business. Cook's is by far the best in our area hands down.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Amir1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great value for services done. Got the full complete package ie termite extermination, crawl space doors and vents. Will definitely recommend and use again if need be. Thanks Valante, Jonah and Rocky.

Ant exterminationTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Thomas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A great pest control company as their customers service is A +++.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Professionalism
Beverly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Each representative that I interacted with was very respectful and knowledgeable about the different pest of the summer season and the process that Cook’s uses to control and/or eliminate these pests, and they were also very thorough during the inspection of our home. The entire process was very customer-friendly,…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
KarolLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ever since Cook's has been coming to my home, I have not had a problem with spiders. Before I had called them, I was had a lot of trouble with spiders in my bathtub and shower area, and also in my garage. Our serviceman Carl is a great guy too. He is so friendly and helpful.

Ant exterminationBee exterminationBug & insect extermination
Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Excellent service and amicable people.

Ant exterminationBug & insect exterminationCockroach extermination+ Quality+ Professionalism
Gina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Richard Buck is an amazing technician! He's been there anytime I've called concerning an issue. It's been one year since starting service with Cook's and I couldn't have been more pleased with the service that's been provided. I highly recommend using Cook's Pest Control!

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
Neil3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

I would hire them again.

Ant exterminationCockroach exterminationSpider extermination+ Quality
AshleyLocal Guide · 233 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Service is dependable and workers are friendly. They do a great job.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
BridgettLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Termite technician Jeremy and the pest control technician Zac are very friendly and thorough.

Ant exterminationGeneral pest inspectionRodent extermination+ Punctuality+ Professionalism

Show more ant extermination reviews (76 more) →

Price

$103-4% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 1%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection147$81–$323
Bug & insect extermination122$58–$133
General pest inspection113$58–$128
Cockroach extermination97$73–$246
Ant extermination96$76–$214
Spider extermination95$76–$166
Hornet & wasp extermination86$91–$282
Home inspection79$58–$164

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