Experts Reviews · Company report
Cook's Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Cook's Pest Control

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #208Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 663 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Cook's Pest Control is better than 90% of pest control services.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Cook's Pest Control is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Cook's Pest Control is better than 93% of pest control services.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Cook's Pest Control is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Cook's Pest Control is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Cook's Pest Control is better than 92% of pest control services.A
92

Reviews for your job

Customers hired Cook's Pest Control for 8 kinds of job.

Cook's Pest Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.113
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#184 / 313

All 113 Google reviews tagged “General pest inspection” · showing 20

Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Friendly, professional, did his work efficiently, and left without making any mess.

Reasonable priceBug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I’ve been a Cooks customer for many years and have always been very pleased with their services.

Bug & insect exterminationHornet & wasp exterminationGeneral pest inspection+ Punctuality+ Professionalism+ Value
Cynthia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have had really good technicians and they are professional at what they do. Also very friendly.

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Carmen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cook’s Pest Control is very professional and they treat their customer’s with kindness, dignity, and respect.

Home inspectionHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service, haven’t had near the outside bug problem as in years past !

Ant exterminationBee exterminationBug & insect extermination+ Quality+ Value
DebraLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a great technician that addresses all of my pest control needs. Thank you Rocky!!!!

Bug & insect exterminationCockroach exterminationGeneral pest inspection+ Professionalism
SuzyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Ray Nichols came out to my home and did a wonderful job. He was very knowledgeable and was very polite. I would 10 out of 10 recommend.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Technicians are very easy to work with and always contact you to schedule your service. Sometimes we never knew they were here, just knew they were coming.

Ant exterminationBug & insect exterminationCockroach extermination
cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Really enjoy cooks pest control services and their staff is very professional.

Bug & insect exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Kayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional and on time. I also love that the products used do not irritate my children or pets!

Ant exterminationBug & insect exterminationMosquito extermination+ Punctuality+ Professionalism+ Value
Cherry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Used Cook’s for years! Excellent service.

Ant exterminationBug & insect exterminationHome inspection+ Quality
jonLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome service ray is great

General pest inspection+ Responsiveness+ Punctuality+ Quality
CiindyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very good services and friendly workers.

Bed bug exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
JohnLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We don't have to think about when services are needed, you communicate well, we never have issues (we tried other places, for regular bug service, after about 6 weeks started seeing bugs in the home, switched back to you, no more bugs). Finally, your staff is wonderful. Robert has been treating our home for years…

Bug & insect exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Sawyer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

By far the best pest control service in our area. We have another pest control company that services my place of employment and after seeing the two services I wonder how that other company stays in business. Cook's is by far the best in our area hands down.

Ant exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Glenn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Professional

Cockroach exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Value
Kevin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Timely and professional. Sometimes though we still get a bug or two after each visit. But they are helpful in those instances.

General pest inspection+ Responsiveness+ Professionalism
Beverly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Each representative that I interacted with was very respectful and knowledgeable about the different pest of the summer season and the process that Cook’s uses to control and/or eliminate these pests, and they were also very thorough during the inspection of our home. The entire process was very customer-friendly,…

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Marie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I really appreciate that they don’t spray or use harmful chemicals. Their bait stations work perfectly and their technicians are respectful, clean and professional.

Home inspectionGeneral pest inspectionTermite inspection+ Punctuality+ Quality+ Professionalism
mswindLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I trust this company and they are very responsive if you have a problem.

Bug & insect exterminationHome inspectionMosquito extermination+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (93 more) →

Price

$103-4% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 64%Overpriced 1%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Termite inspection147$81–$323
Bug & insect extermination122$58–$133
General pest inspection113$58–$128
Cockroach extermination97$73–$246
Ant extermination96$76–$214
Spider extermination95$76–$166
Hornet & wasp extermination86$91–$282
Home inspection79$58–$164

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