How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECook's Pest Control
Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #208Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 663 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Cook's Pest Control for 8 kinds of job.
Cook's Pest Control for general pest inspection
Clear ✕All 113 Google reviews tagged “General pest inspection” · showing 80
Friendly, professional, did his work efficiently, and left without making any mess.
I’ve been a Cooks customer for many years and have always been very pleased with their services.
Have had really good technicians and they are professional at what they do. Also very friendly.
Cook’s Pest Control is very professional and they treat their customer’s with kindness, dignity, and respect.
Good service, haven’t had near the outside bug problem as in years past !
I have a great technician that addresses all of my pest control needs. Thank you Rocky!!!!
Ray Nichols came out to my home and did a wonderful job. He was very knowledgeable and was very polite. I would 10 out of 10 recommend.
Technicians are very easy to work with and always contact you to schedule your service. Sometimes we never knew they were here, just knew they were coming.
Really enjoy cooks pest control services and their staff is very professional.
Professional and on time. I also love that the products used do not irritate my children or pets!
Used Cook’s for years! Excellent service.
Awesome service ray is great
Very good services and friendly workers.
We don't have to think about when services are needed, you communicate well, we never have issues (we tried other places, for regular bug service, after about 6 weeks started seeing bugs in the home, switched back to you, no more bugs). Finally, your staff is wonderful. Robert has been treating our home for years…
By far the best pest control service in our area. We have another pest control company that services my place of employment and after seeing the two services I wonder how that other company stays in business. Cook's is by far the best in our area hands down.
Professional
Timely and professional. Sometimes though we still get a bug or two after each visit. But they are helpful in those instances.
Each representative that I interacted with was very respectful and knowledgeable about the different pest of the summer season and the process that Cook’s uses to control and/or eliminate these pests, and they were also very thorough during the inspection of our home. The entire process was very customer-friendly,…
I really appreciate that they don’t spray or use harmful chemicals. Their bait stations work perfectly and their technicians are respectful, clean and professional.
I trust this company and they are very responsive if you have a problem.
As long as Corey my rep is on top it and you don't have a sub person you're in good shape
We had a german roach infestation in the kitchen (seeing @ 10-15 a day). I decided the only solution would be to burn the house down and start over but my husband convinced me to try a pest control company first. I had Cook's many years ago and not once in the 6 years I used them did I see a bug in the house so I…
Ever since Cook's has been coming to my home, I have not had a problem with spiders. Before I had called them, I was had a lot of trouble with spiders in my bathtub and shower area, and also in my garage. Our serviceman Carl is a great guy too. He is so friendly and helpful.
Whatever they use it most Def. Does the job.
Do what they say they’re going to do. And on time.
Great place to do business with.. JT Stephens & Bobby Tidwell
Great company and great service. Mike our bugtech always remembers the little details about his customers and his so friendly. We wouldn't use anybody else
Their personnel are very knowledgeable and professional. We have used Cook's for over 30 years.
Excellent service and amicable people.
Great company
Mike, our bug Guy is amazing! He's always so thoughtful and remembers everything about his customers. He always checks in and ask about the family. That's such personal customer service and it's amazing! Then I receive a Bible verse when I get my invoice which makes it even better. We have had some issues that made…
Great experience everytime 👍Wonderful employees. Especially Terri! Work is excellent. Very friendly and very thorough. Wonderful individual.
Richard Buck is an amazing technician! He's been there anytime I've called concerning an issue. It's been one year since starting service with Cook's and I couldn't have been more pleased with the service that's been provided. I highly recommend using Cook's Pest Control!
Robert gave exemplary service on the last call. I highly recommend Cook's!
Termite technician Jeremy and the pest control technician Zac are very friendly and thorough.
My Cook's technician (Rick Wilkins) is helpful, professional, knowledgeable, courteous, and always calls me each month to let me know the date and time frame for that visit. With Rick's conscientious attention and thorough follow-through in targeting ant hills in my yard, plus the excellent Cook's pest control…
Great exterminator company
I live in Clanton and they service this area, Ray does a wonderful job! I get the quarterly and haven't had pest issues since and I live in a very old house. It's very affordable even for me and I have fixed income and it's worth it if you have any kind of pest issues they are very timely and always let you know…
A couple of years ago, I called them to help me get rid of a yellow jacket nest in the attic. They did, and then I set up monthly service so it wouldn't happen again. I am completely satisfied!~
They were on time and did a great job.
Cook's has kept our home safe from termites for over 20 years with the Sentricon system. Tech is friendly and professional, brings treats for our dogs - they love him!
The service is outstanding. I never have to worry about any bugs.
My husband and I decided to sell our home and needed to get a termite bond for the new owners. The technician drilled a huge hole in the driveway and never returned to place on the cap. We were aware of the holes being dug in the grass, but cement! So tacky and unprofessional. What’s worse is the guy never…
Cooks is always on time and does a thorough job of inspecting my home and if they discover any other problems while inspecting for termites, they inform me. Technicians readily answer questions and educate about home pests and services.
Very good service.
Very pleased with cooks Michael is the best. Super personality.. Good Christian man
Great company. Very responsive and professional.
I have been a Cook's Pest Control customer for years and I have throughly enjoyed their service. My technician Ray Nichols is super nice and I always receive a text from him the night before he comes just to check and see if I have any problems or concerns. Excellent quality and customer service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 147 | $81–$323 |
| Bug & insect extermination | 122 | $58–$133 |
| General pest inspection | 113 | $58–$128 |
| Cockroach extermination | 97 | $73–$246 |
| Ant extermination | 96 | $76–$214 |
| Spider extermination | 95 | $76–$166 |
| Hornet & wasp extermination | 86 | $91–$282 |
| Home inspection | 79 | $58–$164 |
