How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECook's Pest Control
Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #208Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 663 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Cook's Pest Control for 8 kinds of job.
Cook's Pest Control for rodent extermination
Clear ✕All 72 Google reviews tagged “Rodent extermination” · showing 60
Terri my technician was professional but friendly. Took time to answer questions and provided tips on placement of the sticky traps that I reallly appreciated. She was on time and went straight to work after geeeting me. Awesome young lady
Good service, haven’t had near the outside bug problem as in years past !
I love their service, but I do not like the recent change a 90 day service interval. This is not customer focused.
Thorough insect inspection, along with rodent checking.
Professional
Complete home and yard vug protection. Every 3 months living in the country you got to make sure you must keep up the yard with Pest control
Have used Cooks for years. I have monthly service. They do inside and outside for me when I am there and they always ask ahead of time when would be best to come out.
Great company and great service. Mike our bugtech always remembers the little details about his customers and his so friendly. We wouldn't use anybody else
Mike is our bug guy and he’s been so thorough and does an amazing job. He always thoughtful and makes sure we are 100% happy with his work before he leaves.
Mike, our bug Guy is amazing! He's always so thoughtful and remembers everything about his customers. He always checks in and ask about the family. That's such personal customer service and it's amazing! Then I receive a Bible verse when I get my invoice which makes it even better. We have had some issues that made…
Techs are friendly and knowledgeable. When I’ve needed them to come out, especially an extra call, they have been very quick to accommodate.
Great experience everytime 👍Wonderful employees. Especially Terri! Work is excellent. Very friendly and very thorough. Wonderful individual.
Richard Buck is an amazing technician! He's been there anytime I've called concerning an issue. It's been one year since starting service with Cook's and I couldn't have been more pleased with the service that's been provided. I highly recommend using Cook's Pest Control!
Big thanks to cooks pest control! Always available if i have questions and harldy ever see any bugs or spiders since they've started.
Levon was a very friendly pest control worker who answered all my questions, made sensible recommendations, and seemed to do a thorough job of taking care of my house.
We paid to have service every 21 days. It’s now been over 40 days and multiple phone calls and NOBODY has called back or come out. I have no idea how this place has a good review. Their customer service is horrible. I get told “the manager will call you back” and I have never received a call from a manager, not even…
Termite technician Jeremy and the pest control technician Zac are very friendly and thorough.
My technician is always very polite and very thorough. He is outstanding.
Knox is an awesome service provider! He is so helpful and knowledgeable and not afraid of the unknown in my attic! I truly appreciate his professionalism and expertise and wonderful personality! Thank you, Knox!
I live in Clanton and they service this area, Ray does a wonderful job! I get the quarterly and haven't had pest issues since and I live in a very old house. It's very affordable even for me and I have fixed income and it's worth it if you have any kind of pest issues they are very timely and always let you know…
The service is outstanding. I never have to worry about any bugs.
Very pleased with cooks Michael is the best. Super personality.. Good Christian man
Richard is always here when he says he will be. When we first moved into our home there were roaches everywhere! Well we called Cooks out and within a month and a half they were gone! I am very pleased with there service and I love walking barefoot outside, it’s great to also know that I won’t step in an ant bed.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 147 | $81–$323 |
| Bug & insect extermination | 122 | $58–$133 |
| General pest inspection | 113 | $58–$128 |
| Cockroach extermination | 97 | $73–$246 |
| Ant extermination | 96 | $76–$214 |
| Spider extermination | 95 | $76–$166 |
| Hornet & wasp extermination | 86 | $91–$282 |
| Home inspection | 79 | $58–$164 |
