How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECook's Pest Control
Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #208Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 663 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Cook's Pest Control for 8 kinds of job.
Cook's Pest Control for spider extermination
Clear ✕All 95 Google reviews tagged “Spider extermination” · showing 60
He gave me a true time frame and made it within that framework. That’s critical to me bc my yard is gated and I have to know when to unlock the gate. I really appreciate that!
Everytime I need assistance they there on time.
We love Robert. He always takes care of us promptly.
My tech Ed always addresses my pest control needs and has excellent customer service skills!
Good service, haven’t had near the outside bug problem as in years past !
I have a great technician that addresses all of my pest control needs. Thank you Rocky!!!!
I love their service, but I do not like the recent change a 90 day service interval. This is not customer focused.
Used Cook’s for years! Excellent service.
Professional
Each representative that I interacted with was very respectful and knowledgeable about the different pest of the summer season and the process that Cook’s uses to control and/or eliminate these pests, and they were also very thorough during the inspection of our home. The entire process was very customer-friendly,…
I trust this company and they are very responsive if you have a problem.
Ever since Cook's has been coming to my home, I have not had a problem with spiders. Before I had called them, I was had a lot of trouble with spiders in my bathtub and shower area, and also in my garage. Our serviceman Carl is a great guy too. He is so friendly and helpful.
Whatever they use it most Def. Does the job.
Great company and great service. Mike our bugtech always remembers the little details about his customers and his so friendly. We wouldn't use anybody else
Their products and services are great and at a good price.
Mike, our bug Guy is amazing! He's always so thoughtful and remembers everything about his customers. He always checks in and ask about the family. That's such personal customer service and it's amazing! Then I receive a Bible verse when I get my invoice which makes it even better. We have had some issues that made…
Great experience everytime 👍Wonderful employees. Especially Terri! Work is excellent. Very friendly and very thorough. Wonderful individual.
Richard Buck is an amazing technician! He's been there anytime I've called concerning an issue. It's been one year since starting service with Cook's and I couldn't have been more pleased with the service that's been provided. I highly recommend using Cook's Pest Control!
I would hire them again.
Big thanks to cooks pest control! Always available if i have questions and harldy ever see any bugs or spiders since they've started.
Service is dependable and workers are friendly. They do a great job.
My Cook's technician (Rick Wilkins) is helpful, professional, knowledgeable, courteous, and always calls me each month to let me know the date and time frame for that visit. With Rick's conscientious attention and thorough follow-through in targeting ant hills in my yard, plus the excellent Cook's pest control…
My technician is always very polite and very thorough. He is outstanding.
Knox is an awesome service provider! He is so helpful and knowledgeable and not afraid of the unknown in my attic! I truly appreciate his professionalism and expertise and wonderful personality! Thank you, Knox!
I live in Clanton and they service this area, Ray does a wonderful job! I get the quarterly and haven't had pest issues since and I live in a very old house. It's very affordable even for me and I have fixed income and it's worth it if you have any kind of pest issues they are very timely and always let you know…
Cook's has kept our home safe from termites for over 20 years with the Sentricon system. Tech is friendly and professional, brings treats for our dogs - they love him!
The service is outstanding. I never have to worry about any bugs.
Cook's Pest Control is an excellent pest service. The service technician is friendly and informed. He arrives on time, does his job, and is own his way. He always asks if there are questions, or anything else he can do. The report is east to read online and has been correct. I am very pleased with this service…
Very pleased with cooks Michael is the best. Super personality.. Good Christian man
Great company. Very responsive and professional.
I have been a Cook's Pest Control customer for years and I have throughly enjoyed their service. My technician Ray Nichols is super nice and I always receive a text from him the night before he comes just to check and see if I have any problems or concerns. Excellent quality and customer service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 147 | $81–$323 |
| Bug & insect extermination | 122 | $58–$133 |
| General pest inspection | 113 | $58–$128 |
| Cockroach extermination | 97 | $73–$246 |
| Ant extermination | 96 | $76–$214 |
| Spider extermination | 95 | $76–$166 |
| Hornet & wasp extermination | 86 | $91–$282 |
| Home inspection | 79 | $58–$164 |
