How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty93−0.7Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORECook's Pest Control
Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #208Position by Experts Score among all companies we track in this category. of 363 pest control services · 4.9★ from 663 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Cook's Pest Control for 8 kinds of job.
Cook's Pest Control for termite inspection
Clear ✕All 148 Google reviews tagged “Termite inspection” · showing 40
Very professional and polite
Cook’s has exceptional technicians that do a great job and are professional in dealing with their customers!
Cooks is the best Pest Control firm that In 50 years I have used
Robert is always professional, nice & efficient.
Friendly, professional, did his work efficiently, and left without making any mess.
I was not home for this visit, but I have had the honor of Richard serving our home for many years and always providing excellent service!
We've been using Cooks Pest Control for many years and are highly satisfied with all of their services. We pay for the bundle for mosquito, pest, and termite control. They are always very friendly and come back if we have any problems/need additional services (spiders, extra baits, etc).
Professional and smooth.
Thanks for the great service. I found you to be very professional and respectful of me and my home. Have a great day.
He was very thorough and he took the time to do a great job
Knowledgeable, friendly, thorough!
Very satisfied with services received from Greg at Cooks
Very professional performance!
Thank you for being such a great representative of the Cook’s name!
Technician was just wonderful. The service was wonderful and his personality was pleasant and refreshing. I was very pleased with the service he performed and told him so. I have been with Cook's for many years and I will tell you that he has to be one of your best technicians that I've ever seen. I rate him a perfect 10 out of 10.
Ryan is wonderful, if there had been a response that said exceeded my expectations. I would have said that. I could have also clicked every one of the listed responses. I like that he answers all my questions, that he has given me his phone number and told me if I needed anything before his next visit that I could…
The technician was superb! He took the time to explain what I should be looking for. As a new homeowner I didn’t know a lot of the things he was explaining, but the fact that he took the time and explained, showed me the outside of the home, crawl space. He didn’t act like he was in hurry or rushing out the door.…
Thorough and professional service!
Everytime I need assistance they there on time.
Ryan was great. Very knowledgeable and thorough. He kept me informed about what was going on.
Staff is always terrific. I Appreciate the job the new tech did on Tuesday. Especially digging up and exposing the old termite stations and installing the new ones. When the previous techs have come, if I hadn't seen them, I would have never known they had come. Termite stations were barely visible back then.
Thanks!
Friendly, efficient and informative technician. Easy scheduling annual termite inspection.
Great technician, on time, friendly, communicated every step of his inspection and the results.
He always does a very nice job.
Marcus gives great service every year!
Our “termite trap” technician was the perfect combination of professional and friendly. He worked around our overgrown shrubs to get to two of the traps and tolerated our barking dog. (We’ll take care of the shrubs before next visit…but the dog will likely still be loud…) Also, communication was clear and consistent…
Technicians always go above and beyond the typical service, replacing damaged termite stations and cleaning the windows and eves of spiders. Great communication and work ethic.
Awesome experience
We just bought a new house and the termite bond was with Cook's. We'd never dealt with them but decided to give them a try. We tried out a couple of different services they offered and we were pleased with them all, especially the mosquito spray for the yard. We had noticed the mosquitoes were pretty bad, but the…
I’ve been a Cooks customer for many years and have always been very pleased with their services.
Cook’s Pest Control is very professional and they treat their customer’s with kindness, dignity, and respect.
Good service, haven’t had near the outside bug problem as in years past !
Technicians are very easy to work with and always contact you to schedule your service. Sometimes we never knew they were here, just knew they were coming.
Used Cook’s for years! Excellent service.
Great protection coverage and frequent inspection service to proactively guard against any problem!!!
Very good services and friendly workers.
We love all of our services from Cook’s, but today Jared in Termite Prevention took an extra step that was incredibly sweet, thoughtful and, honestly, much needed. I informed him I was super sick and asked him to only do the outside of the home. Not only did he do that, but he also brought me a care package for…
We don't have to think about when services are needed, you communicate well, we never have issues (we tried other places, for regular bug service, after about 6 weeks started seeing bugs in the home, switched back to you, no more bugs). Finally, your staff is wonderful. Robert has been treating our home for years…
I called 3 termite companies to try to get an older house on a termite program and to get a WIR for my mortgage. Mr.Buggs came out and looked under the house. Said the crawlspace wasn't crawlable because of an air conditioning duct that divided off the house. I asked what I could do to remedy the situation. He said…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Termite inspection | 147 | $81–$323 |
| Bug & insect extermination | 122 | $58–$133 |
| General pest inspection | 113 | $58–$128 |
| Cockroach extermination | 97 | $73–$246 |
| Ant extermination | 96 | $76–$214 |
| Spider extermination | 95 | $76–$166 |
| Hornet & wasp extermination | 86 | $91–$282 |
| Home inspection | 79 | $58–$164 |
